Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Insurance Analysis, Patient Registration, Medical Billing, Prior Authorization, Financial Counseling
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Nursing Process, Patient Assessment, BLS, Clinical Documentation, Care Planning
Carlsbad, California, United States · On-site
$90k–$250k/yr
To be eligible for this position, you must reside in the same country where the job is located. Job Overview Develops new business for a specific product specialty, providing the product expertise and sales leadership to…
Skills: Consultative Sales, Account Management, Business Development, Client Relationship Management, Proposal Development
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Operating Room Nursing, Patient Assessment, Nursing Process, Perioperative Care, Patient-Centered Care
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Epic EHR, OpTime, Anesthesia Module, Perioperative Clinical Applications, System Build
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Clinical Leadership, Moderate Sedation, Vascular Access, Ultrasound Guided IVs, PICC Line Insertion
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Histopathology, Cytopathology, Paraffin Sectioning, Cryostat Sectioning, Staining Techniques
Durham, North Carolina, United States · On-site
$93k–$233k/yr
IQVIA Biotech is a full-service CRO purpose-built to serve biotech sponsors. With over 25 years of experience, we offer agile, therapeutically aligned solutions and trusted partnerships that help bring breakthrough treat…
Skills: Clinical Project Management, Immuno-oncology, Cell & Gene Therapy, Financial Forecasting, Vendor Management
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Nursing Process, Patient Assessment, Behavioral Health Care, Emergency Nursing, Critical Care
Durham, North Carolina, United States · On-site
$60k–$102k/yr
Join Durham County Government Durham County Government is home to over 2,000 dedicated professionals working together to deliver essential services that strengthen and support our vibrant, diverse community. As the heart…
Skills: Training Program Development, Regulatory Enforcement, Quality Program Evaluation, Public Health Practices, Environmental Health Law
Durham, North Carolina, United States · On-site
$69k–$171k/yr
Training Specialist Job Summary: We are seeking a collaborative and detail-oriented professional with hands-on experience implementing and supporting Zip and Agiloft contracting platforms to support the development and d…
Skills: Instructional Design, Change Management, Stakeholder Management, Contract Lifecycle Management, Process Mapping
Cary, North Carolina, United States · Hybrid
$50k–$55k/yr
Care Educator / Certified Medical Assistant(Hybrid Role) - Durham, NC Patients are at the center of our business strategies. Care Educator - Patient Engagement Center Program is an educational-based program designed as a…
Skills: Patient Education, Disease State Management, Medication Administration, Clinical Data Analysis, Pharmacology
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Patient Scheduling, Medical Billing, Customer Service, Data Entry, Medical Terminology
Durham, North Carolina, United States · Remote OK
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: ICD-10-CM Coding, CPT-4 Coding, Anatomy and Physiology, Medical Terminology, DRG/APC Reimbursement
Durham, North Carolina, United States · On-site
$18/hr–$20/hr
Morrison Living is hiring immediately for full time STOREROOM ATTENDANT positions. Location: Croasdaile Village - 2600 Croasdaile Farm Parkway, Durham, NC 27705. Schedule: Full time schedule. Monday - Friday, 5:00 am - 1…
Skills: Inventory Management, Food Storage, Sanitation, Stock Rotation, HACCP Guidelines
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Patient Care, Vital Signs Monitoring, Electronic Medical Records, Medical Asepsis, Sterile Technique
Fort Collins, Colorado, United States · Hybrid
$152k–$349k/yr
Morpheus Software Principal UI/UX engineer This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the globa…
Skills: React, TypeScript, UI/UX Design, Front-end Architecture, HTML
Durham, North Carolina, United States · On-site
Job Description: WHO We Are: Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers in building wealth. At the core of what Self-Help does is a drive to …
Skills: Customer Service, Cash Handling, Financial Services, Bilingual English/Spanish, Data Entry
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Nursing Process, Patient Assessment, Critical Thinking, Direct Patient Care, Care Planning
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Nursing Process, Comprehensive Assessments, Care Plan Development, Patient Education, Case Management
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Responsible for managing patient accounts, including registration, insurance verification, and collecting payments to ensure timely reimbursement. The role involves analyzing insurance coverage, obtaining authorizations, and assisting patients with financial liability and payment options.
Requires a high school diploma with some postsecondary education preferred, or a degree in a healthcare-related field. Candidates need at least two years of experience in hospital service access, billing, or collections, or one year of public-facing experience with a degree.
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health.
Accurately complete patient accounts based on departmental protocol, policies, and procedures and compliance with regulatory agencies, to include but not be limited to pre-admission, admission, pre-registration, and registration functions. Ensure all insurance requirements are met prior to patients' arrival and inform patients of their financial liability prior to arrival for services. Arrange payment options with the patients and screen patients for government funding sources.
Analyze insurance coverage and benefits for service to ensure timely reimbursement. Obtain all prior authorization certifications and/or authorizations as appropriate. Facilitate payment sourcesfor uninsured patients. Determine if the patient's condition is the result of an accident and perform complete research to determine the appropriate source of liability/payment. Admit, register, and pre-register patients with accurate patient demographic and financial data. Resolve insurance claim rejections/denials and remedy expediently. Calculate and collect cash payments appropriately for all patients. Reconcile daily cash deposit. Evaluate diagnoses to ensure compliance with the Local Medicare Review Policy. Perform those duties necessary to ensure all accounts are processed accurately and efficiently. Compile departmental statistics for budgetary and reporting purposes. Explain bills according to PRMO credit and collection policies. Implement appropriate collection actions and assist financially responsible persons in arranging payment. Make a referral for financial counseling.
Determine necessity of third party sponsorship and process patients in accordance with policy and procedure. Examine insurance policies and other third party sponsorship materials for sources of payment. Inform attending physician of patient financial hardship. Complete the managed care waiver form for patients considered out of network and receiving services at a reduced benefit level. Update the billing system to reflect the insurance status of the patient. Refer patients to the Manufacturer Drug program as needed for medications. Greet and provides assistance to visitors and patients. Explain policies and procedures, and resolves problems. Gathers necessary documentation to support proper handling of inquiries and complaints. Assist with departmental coverage as requested. Obtain authorizations based on insurance plan contracts and guidelines. Document billing system according to policy and procedure. Enter and update referrals as required. Communicate with insurance carriers regarding clinical information requested and to resolve issues relating to coverage and payment.
Excellent communication skills, oral and written. Ability to analyze data, perform multiple tasks, and work independently. Must be able to develop and maintain professional, service-oriented working relationships with patients, physicians, co-workers, and supervisors. Must be able to understand and comply with policies and procedures.
Position responsible for high production generated accurately in accordance with established business processes or regulation. Requires working knowledge of compliance principles. Job allows the opportunity to work independently.
Work requires knowledge of basic grammar and mathematical principles normally required through a high school education, with some postsecondary education preferred. Additional training or working knowledge of related business.
Two years experience working in hospital service access, clinical service access, physician office, or billing and collections. Or, an associate's degree in a healthcare-related field and one year of experience working with the public. Or, a bachelor's degree and one year of experience working with the public.
None required
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
We put the person who needs our care at the center of everything we do.
Duke University Hospital (DUH) is consistently rated as one of the best hospitals in the United States and is known around the world for its outstanding care and groundbreaking research. Driven to bring extraordinary discoveries to fruition, deliver cutting edge clinical services to patients, and apply care and compassion to all stages of care, we maintain an unwavering focus on making the individuals and communities we serve healthier. Today, DUH is the flagship of the Duke University Health System and a full-service, 957-bed, tertiary and quaternary academic medical center. Ranked nationally in 10 adult specialties by U.S. News and World Report for 2019-2020 and ranked first in North Carolina and first in the Raleigh-Durham area, care is delivered with inspiring passion and a deep commitment to put the person who needs our care at the center of everything we do.
Offices: 2301 Erwin Rd, Durham, North Carolina 27705, US
