Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Patient scheduling, Registration, Billing, Customer service, Data entry
Durham, North Carolina, United States · Hybrid
$70k–$120k/yr
Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improv…
Skills: Linux, AWS, Python, Bash, PowerShell
Durham, North Carolina, United States · On-site
At BioAgilytix, we are passionate about premier science and the impact it has on our world. Our team of highly experienced scientists and professionals deliver tailored services for supporting new medicine breakthroughs …
Skills: Quality Assurance, Computer System Validation, Equipment Qualification, GxP Compliance, 21 CFR Part 11
Durham, North Carolina, United States · On-site
$49k–$123k/yr
Job Overview Under moderate supervision, executes the feasibility, site identification regulatory, start-up, and maintenance activities in accordance with regulations, SOPs, and project requirements at the regional, or c…
Skills: Site activation, Feasibility, Regulatory compliance, Site identification, Contract negotiation
Durham, North Carolina, United States · Remote OK
$96k–$241k/yr
Global Biostatistics Job Level: Statistical Scientist Location: Home-based in the U.S / Canada Join us on our exciting journey! The Global Biostatistics (Data Sciences, Safety & Medical) team at IQVIA are experienced in …
Skills: Biostatistics, SAS, CDISC SDTM, ADaM, Clinical trials
Durham, North Carolina, United States · On-site
$98k–$273k/yr
Principal Statistical Programmer for R Development Job Overview The Statistical Programmer is a key contributor to the research team, playing a crucial role in analyzing and interpreting complex data sets. They are respo…
Skills: R Programming, R Shiny, R Markdown, Clinical Trial Analysis, SDTM
Durham, North Carolina, United States · On-site
🚨 IMMEDIATE CNA OPENINGS – GET HIRED FAST! 🚨 👩⚕️ CNAs ONLY! 📍 Location: Garner, Durham & Raleigh 📅 Schedule: Monday - Friday (Flexible Days) & Every Other Weekend ⏰ Available Shifts: 7AM - 7PM & 7PM - 7AM We’re loo…
Skills: Personal care, Bathing, Dressing, Grooming, Toileting
Durham, North Carolina, United States · Remote OK
Anticipated End Date: 2026-09-24 Position Title: Credentialing Analyst (CareBridge) Job Description: Credentialing Analyst LOCATION: This is a virtual eligible role. You should be within a reasonable proximity to one of …
Skills: Credentialing, Auditing, Managed care, Provider enrollment, Data analysis
Durham, North Carolina, United States · Hybrid
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Patient care, Administrative support, Telephone triage, Documentation, Prior authorization
Roseville, California, United States · Hybrid
$121k–$284k/yr
Inside Sales Presales Engineer This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-clo…
Skills: Networking, Presales, Consultative selling, SD-WAN, SASE
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Nursing, Orthopedic trauma care, Patient assessment, Care planning, Clinical nursing
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Patient Care, Vital Signs Monitoring, Electronic Medical Records, Medical Asepsis, Patient Positioning
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Nursing process, Patient assessment, Cardiothoracic care, Critical care, Electronic documentation
Durham, North Carolina, United States · On-site
Great company. Great people. Great opportunities. If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! As a Mechanic - Pump (Service T…
Skills: Pump maintenance, Troubleshooting, Equipment repair, Construction equipment knowledge, Mechanical background
Durham, North Carolina, United States · On-site
Job DetailsJob Location: Durham, NC 27707Position Type: Full TimeEducation Level: High School or High School EquivalentSalary Range: $21.15Travel Percentage: Local TravelAbout Us Since 2003, we've been assisting children…
Skills: Peer support, Case management, Crisis intervention, Community outreach, Self-advocacy
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Laboratory testing, Specimen handling, Quality control, Quality assurance, Instrumentation calibration
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Laboratory testing, Specimen handling, Instrumentation calibration, Quality control, Quality assurance
Durham, North Carolina, United States · On-site
$120k–$181k/yr
The Global Study Manager (GSM) is a member of the extended global study team supporting the delivery of clinical studies within BioPharmaceuticals Clinical Operations. The GSM is responsible for supporting study manageme…
Skills: Clinical trial management, Clinical operations, GCP compliance, ICH compliance, Vendor management
Wilmington, Delaware, United States · Hybrid
Anticipated End Date: 2026-10-02 Position Title: Medical Director Associate – CarelonRx Job Description: Medical Director Associate – CarelonRx Location: This role enables associates to work virtually full-time, with the…
Skills: Pharmacy benefit management, Prior authorization, Clinical guidance, Utilization management, Regulatory compliance
Durham, North Carolina, United States · On-site
$75k–$189k/yr
We are seeking Senior QA Auditor, Genomics Laboratory to join IQVIA Laboratories at Durham, NC. We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to di…
Skills: Quality assurance, Auditing, Genomics, Regulatory compliance, GXP
Durham, North Carolina, United States • On-site
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The Patient Service Associate coordinates daily clinic operations including patient check-in/out, appointment scheduling, and charge posting. They also manage medical records, handle patient inquiries, and ensure accurate documentation for billing and insurance purposes.
Candidates must have at least one year of experience in patient or public service, preferably within a healthcare setting. A high school education is required, along with strong communication skills and basic data entry proficiency.
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health.
PSA – Patient Service Associate
Coordinate and participate in a variety of duties associated with the daily clinic preparation process, patient identification, patient check-in/out, charge posting, cash management, and patient appointment scheduling. This position also involves customer service, message distribution, ancillary scheduling and preparation, and referrals management.
Work Performed
Knowledge, Skills, and Abilities
Must be able to apply specific departmental policies rules and regulations relating to verifying patient information, collecting payments, and maintaining records and forms.
Work requires knowledge of basic grammar and mathematical principles normally acquired through high school education.
Experience
Minimum of one year of work experience in directly communicating and activities. Providing service to patients or the public; preferably in a healthcare-related field. Experience in effectively coordinating multiple tasks
Degrees, Licensures, Certifications
N/A
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
We put the person who needs our care at the center of everything we do.
Duke University Hospital (DUH) is consistently rated as one of the best hospitals in the United States and is known around the world for its outstanding care and groundbreaking research. Driven to bring extraordinary discoveries to fruition, deliver cutting edge clinical services to patients, and apply care and compassion to all stages of care, we maintain an unwavering focus on making the individuals and communities we serve healthier. Today, DUH is the flagship of the Duke University Health System and a full-service, 957-bed, tertiary and quaternary academic medical center. Ranked nationally in 10 adult specialties by U.S. News and World Report for 2019-2020 and ranked first in North Carolina and first in the Raleigh-Durham area, care is delivered with inspiring passion and a deep commitment to put the person who needs our care at the center of everything we do.
Offices: 2301 Erwin Rd, Durham, North Carolina 27705, US
