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The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which w…
Skills: Risk Governance, End User Computing (EUC), Quality Assurance, Risk Tiering, Stakeholder Management
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
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Provides enterprise-wide leadership and governance for the End User Computing (EUC) Risk Oversight Program. Responsible for maintaining the risk governance framework, overseeing quality assurance, and reporting performance metrics to senior management.
Requires a Bachelor's degree and over ten years of financial industry experience in risk, operations, or finance. Must have at least five years of experience supervising teams with operational risk backgrounds.
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)Essential Duties and Responsibilities
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Own, maintain and educate teammates on the enterprise EUC risk governance framework, ensuring alignment with enterprise risk management requirements.
Provide strategic leadership and oversight of the EUC Risk Oversight.
Oversee Classification and Risk Tiering of candidate EUCs in partnership with Model Risk Oversight.
Maintain ownership of the EUC inventory, including approvals of new entries, maintenance and retirements within the system of record.
Lead EUC Quality Assurance and validation activities, including oversight of QA scope, scheduling, work quality, and adherence to established standards.
Approve QA outcomes, including the identification, issuance, and escalation of EUC Issues and Sub‑Issues in accordance with enterprise issue management policies.
Evaluate EUC Issues and Sub‑Issues on an ongoing and quarterly basis to determine severity, thematic trends, and escalation requirements.
Track and monitor EUC Issues and Sub‑Issues through remediation and closure, including input on remediation timelines when appropriate.
Serve as steward of the EUC risk platform, ensuring data accuracy, completeness, and consistency across reporting and governance activities.
Develop and deliver EUC risk reporting, and program performance metrics to senior management and risk committees on a recurring basis.
Provide effective challenge and support to first‑line stakeholders across EUC identification, development, use, and control design.
Partner with Operational Risk, Internal Audit, Technology, and other second‑line teams to support audits, exams, and independent reviews of the EUC program and other Business Units with EUC requests.
Promote EUC risk awareness through training, guidance, and best‑practice education for EUC owners, developers, users, and risk partners.
Oversee, train, coach and develop EUC Risk Oversight teammates in both role and career development.
Develop, deliver and monitor team and program goals throughout the year.
Oversee offshore team of professionals to execute and support EUC Risk Oversight activities.
Monitor compliance with other enterprise requirements as required for the EUC Risk Oversight team
Qualifications
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor’s Degree or an equivalent combination of education and experience.
2. Ten+ years of relevant financial industry experience or equivalent in the areas of risk, operations, administration, or finance.
3. Five+ years of relevant experience supervising teammates with operational risk backgrounds.
4. Strong analytical, organizational, leadership and decision-making skills.
5. Strong written and verbal communication skills as well as experience proofreading documents written by others.
6. Demonstrated proficiency in Microsoft Office products, particularly Excel.
1. Master of Business Administration or relevant Master’s degree preferred.
2. Experience in Second Line of Defense oversight roles at mid to large size financial institutions.
3. Experience with EUC Risk Management
4. Experience working for or with (significant interactions) regulatory agencies (FRB, OCC, FDIC, CFPB)
5. Experience in establishing new enterprise operational risk programs or initiatives.
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
Truist Financial Corporation is a purpose-driven financial services company committed to inspiring and building better lives and communities. Headquartered in Charlotte, North Carolina, Truist has leading market share in many of the high-growth markets in the U.S. and offers a wide range of products and services through wholesale and consumer businesses, including consumer and small business banking, commercial and corporate banking, investment banking and capital markets, wealth management, payments, and specialized lending businesses. Truist is a top-10 commercial bank. Truist Bank, Member FDIC. Equal Housing Lender. Learn more at Truist.com. Learn more at Truist.com and see social media terms and conditions at Truist.com/SocialTerms.
Offices: Charlotte, North Carolina 28202, US
