Sassenheim, South Holland, Netherlands · On-site
$34k–$70k/yr
Sensitech, a Carrier company, is a global leader in supply chain visibility solutions. We provide innovative monitoring and tracking technologies that help customers protect sensitive products and optimize their cold cha…
Skills: Team leadership, Technical support, Customer service, Performance management, Troubleshooting
Turku, Southwest Finland, Finland · Hybrid
$54k–$107k/yr
About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advanc…
Skills: Key account management, Strategic planning, Sales, Customer relationship management, Project management
Georgsmarienhütte, Lower Saxony, Germany · Remote OK
$59k–$118k/yr
Über Carrier Carrier Global Corporation, ein weltweit führendes Unternehmen für intelligente Klima- und Energielösungen, engagiert sich für Innovationen, die Komfort, Sicherheit und Nachhaltigkeit in den Alltag bringen. …
Skills: Technical sales, Field sales, Key account management, Customer acquisition, Relationship management
Lyssach, Bern, Switzerland · On-site
Das sind wir Viessmann Climate Solutions, als Teil der Carrier Global Corporation, wurde 1917 als Heiztechnik-Hersteller gegründet, und ist heute ein weltweit führender Anbieter für effiziente und systemische Klima- und …
Skills: Heat pump maintenance, Troubleshooting, Technical consulting, Customer service, Heating systems
Hyderabad, Telangana, India · On-site
Job Title – Embedded Business AnalystPreferred Location - Hyderabad, IndiaFull time/Part Time - Full Time Build a career with confidence Carrier Global Corporation, global leader in intelligent climate and energy solutio…
Skills: Embedded systems, Requirements engineering, Stakeholder management, Embedded Linux, RTOS
Hyderabad, Telangana, India · On-site
Role: Senior Engineer- PCB layout Design Location: Hyderabad Full/ Part-time: Full time About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innova…
Skills: Altium Designer Pro, Cadence Allegro, PADS, Zuken, PCB Layout Design
Hyderabad, Telangana, India · On-site
Role: Senior Engineer-QA(Robot framework) Location: Hyderabad Full/ Part-time: Full Time About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innov…
Skills: Robot framework, Test automation, Jenkins, CI/CD, CT
Stockport, England, United Kingdom · On-site
$25k–$49k/yr
About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advanc…
Skills: Technical support, HVAC, Fault-finding, Diagnostic skills, Customer service
Hyderabad, Telangana, India · Hybrid
Manager – AI-Led Digital Transformation, Supply Chain & Procurement Function Global Supply Chain & Procurement Centre of Excellence / Digital Transformation Location Gurgaon / Hyderabad, India Reports To Procurement Data…
Skills: Artificial Intelligence, Supply Chain Management, Procurement, Digital Transformation, Data Integration
Bangkok, Thailand · On-site
About the Role We are looking for a Field Service Engineer (FSE) to support chiller systems for Data Center projects, ensuring high reliability and continuous operation in mission-critical environments. This role plays a…
Skills: Chiller systems, HVAC, Commissioning, Preventive maintenance, Troubleshooting
Kowloon Bay, Kowloon, Hong Kong S.A.R. · On-site
Build a career with confidence Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From …
Skills: Project engineering, Equipment repair, Equipment installation, Equipment design, Diagnostic procedures
Hyderabad, Telangana, India · On-site
Role: Senior Lead Engineer Location: Hyderabad Full/ Part-time: Full time About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bri…
Skills: Yocto, Embedded Linux, C/C++, Python, Shell scripting
Shanghai, Shanghai, China · On-site
角色职责:市场开拓与业绩达成：负责既有建筑领域（商业综合体、办公楼、数据中心、工业厂房等）的业务拓展，重点推广建筑调试（Commissioning）、能源审计、暖通系统优化及节能改造工程。完成公司下达的年度销售指标，包括线索挖掘、方案宣讲、商务谈判及合同签署。客户资源深挖：盘活并拓展物业管理公司、设施管理（FM）团队、业主方工程部及政府公建管理部门的客户资源。针对客户痛点（如能耗高、设备老化、舒适度差、运维成本高），提供定制化的“诊断+…
Skills: Business Development, HVAC Systems, Energy Auditing, Commissioning, Building Automation
Eight Mile Plains, Queensland, Australia · On-site
Build a career with confidence! We are a global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we'…
Skills: Service coordination, Scheduling, Dispatching, Customer service, Data entry
Hyderabad, Telangana, India · On-site
Role Responsibilities:Execute vendor, employee, customer refund, and intercompany payments accurately and within agreed timelines.Review and validate payment proposals to ensure completeness, accuracy, and compliance wit…
Skills: Accounts Payable, Disbursements, Treasury Operations, Payment Processing, ERP Systems
Hyderabad, Telangana, India · Hybrid
Role: Senior AI/ML EngineerLocation: HyderabadFull/ Part-time: Full time About CarrierCarrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring…
Skills: Generative AI, LLMs, LangChain, RAG, AI agents
Shanghai, Shanghai, China · On-site
角色职责: 负责实验室的日常运营包括性能测试、噪音振动测试和可靠性测试等负责测试设备的运维，包括故障排查、日常点检、计量校准、维护保养负责测试计划的排布并执行跟踪，提高测试效率负责测试结果的整理归档，出具相应的测试报告，确保无误负责测试设备的新建及升级改造，可以独立编制技术方案负责测试台位作业指导书的编写，可以培训测试员进行测试负责实验室日常CNAS内外部审核完成上级交办的其他任务； 角色 目的:按照上级要求安排测试计划，满足上级要求的…
Skills: Performance testing, Noise and vibration testing, Reliability testing, Equipment maintenance, Fault diagnosis
Gurugram, Haryana, India · Hybrid
About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advanc…
Skills: Supply Chain Management, Data Analytics, Sourcing, Bid Tabulation, Spend Analytics
Allendorf (Eder), Hesse, Germany · Hybrid
$37k–$74k/yr
Über Carrier Carrier Global Corporation, ein weltweit führendes Unternehmen für intelligente Klima- und Energielösungen, engagiert sich für Innovationen, die Komfort, Sicherheit und Nachhaltigkeit in den Alltag bringen. …
Skills: Heat pump technology, Refrigeration technology, Heating technology, Hydraulics, Combustion technology
Charlotte, North Carolina, United States · On-site
$118k–$235k/yr
About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advanc…
Skills: Strategic sourcing, Commodity management, Supply chain management, Contract negotiation, Vendor performance management
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Lead and develop a technical support team to ensure timely resolution of customer inquiries and service excellence. Act as a liaison between customers and internal departments while analyzing service data to drive continuous improvement.
Requires at least 5 years of experience in a customer-facing technical support environment with proven leadership capabilities. Candidates must possess strong analytical skills and proficiency in ERP, CRM, and Microsoft Office systems.
Sensitech, a Carrier company, is a global leader in supply chain visibility solutions. We provide innovative monitoring and tracking technologies that help customers protect sensitive products and optimize their cold chain operations worldwide. Our commitment to quality, innovation, and customer satisfaction drives everything we do.
Summary
We are seeking an experienced Technical Support Coordinator to lead our Technical Support Services team. In this role, you will be responsible for managing a team of technical support professionals, ensuring the timely resolution of customer inquiries, driving service excellence, and collaborating with cross-functional teams to improve product quality and customer satisfaction.
The ideal candidate combines strong leadership skills with technical expertise and a customer-first mindset. You will play a key role in supporting global service initiatives, managing escalations, analyzing field failures, and continuously improving support processes.
Key Responsibilities
Required Qualifications
What We Offer
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Carrier is a global leader in intelligent climate and energy solutions, pioneering sustainable innovations in climate technologies. Founded by Willis Carrier, the inventor of modern air conditioning, we have been shaping industries and enhancing lives for more than a century. With approximately 48,000 employees across 160 countries and more than 35 trusted brands, Carrier serves customers through four business segments: Climate Solutions Americas, Climate Solutions Europe, Climate Solutions Asia Pacific, Middle East & Africa and Climate Solutions Transportation. Our solutions enable healthier, more efficient and more sustainable environments in homes and buildings, and help ensure the safe transportation of food, medicine and vaccines. Grounded in our purpose—we continue to lead through relentless innovation and a deep commitment to customer success, delivering cutting-edge solutions that bring comfort, safety and sustainability to life. Carrier. For the World We Share.
Offices: 13995 Pasteur Blvd, Palm Beach Gardens, Florida 33418, US
Carrier is a global leader in intelligent climate and energy solutions, pioneering sustainable innovations in climate technologies. Founded by Willis Carrier, the inventor of modern air conditioning, we have been shaping industries and enhancing lives for more than a century. With approximately 48,000 employees across 160 countries and more than 35 trusted brands, Carrier serves customers through four business segments: Climate Solutions Americas, Climate Solutions Europe, Climate Solutions Asia Pacific, Middle East & Africa and Climate Solutions Transportation. Our solutions enable healthier, more efficient and more sustainable environments in homes and buildings, and help ensure the safe transportation of food, medicine and vaccines. Grounded in our purpose—we continue to lead through relentless innovation and a deep commitment to customer success, delivering cutting-edge solutions that bring comfort, safety and sustainability to life. Carrier. For the World We Share.
Offices: 13995 Pasteur Blvd, Palm Beach Gardens, Florida 33418, US
