Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the …
Skills: Leadership, Team management, Operational process improvement, Budget monitoring, Performance monitoring
Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the …
Skills: Troubleshooting, Installation, Repair, Maintenance, Door hardware
Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the …
Skills: Customer service, Sales, Consultative sales, Detail-oriented, Time management
Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the …
Customer Support Representative-Contact Center- Day Shift
Atlanta, Georgia, United States · On-site
Entry level
Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the …
Skills: Customer service, Communication skills, Microsoft Office Suite, CRM software, Organization
Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the …
Skills: Scheduling, Dispatching, Customer service, Time management, Organization
Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the …
Skills: Automatic door installation, Door repair, Mechanical aptitude, Electrical aptitude, Access control
Residential Door Installer - Experienced or Trainee
Atlanta, Georgia, United States · On-site
Mid level
Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the …
Skills: Garage door installation, Construction, Carpentry, Mechanical maintenance, Service technician
Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the …
Skills: Warehouse operations, Inventory management, Forklift operation, Loading and unloading, Material handling
Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the …
Skills: Mechanical aptitude, Electrical aptitude, Automatic door repair, Access control, Hollow metal
Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the …
Skills: Operations management, Construction project management, Team leadership, Performance management, Budgeting
Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the …
Skills: Commercial door installation, Door hardware repair, Mechanical aptitude, Dock equipment maintenance, Safety compliance
Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the …
Skills: Commercial door installation, Door hardware repair, Mechanical aptitude, Dock equipment maintenance, Safety compliance
Project Manager-Commercial Entry Door Experience is a Plus
Atlanta, Georgia, United States · On-site
Mid level
Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the …
Skills: Project management, Budgeting, Blueprint reading, Technical documentation, Construction management
Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the …
Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the …
Skills: Garage door installation, Hardware installation, Operating systems maintenance, Safety compliance, Paperwork management
Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the …
Skills: Garage door installation, Hardware installation, Operating systems maintenance, Safety compliance, Documentation management
Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the …
Skills: Construction drawings, Technical detailing, Hardware scheduling, Project documentation, Microsoft Office
Colorado Springs, Colorado, United States · On-site
$21/hr–$31/hr
Entry level
Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the …
Skills: Dispatching, Scheduling, Customer service, Microsoft Office Suite, Time management
Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the …
Skills: Purchasing, Administrative support, Vendor communication, Data entry, Microsoft Office
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Full-time
bachelor degree
Medical coverage, Dental coverage, Vision coverage, Paid time off, Paid holidays, Floating holidays
Posted 17h ago
~40 hrs/week
Responsibilities
The National Account Manager will lead, coach, and motivate a team of Account Coordinators to ensure client needs are met while managing operational processes. They are responsible for monitoring budgets, improving performance, and maintaining strong relationships with national account customers.
Requirements
Candidates should have a bachelor's degree and at least two years of personnel management experience, preferably in the service industry. Proficiency in Microsoft Office applications and strong analytical skills are required for this role.
Full job description
Why DH Pace?
The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.
DH Pace Company, Inc. aspires to hire an Account Manager in our Olathe, KS office. This position will have the responsibility of leading, coaching, training, and motivating a team of Account Coordinators/Project Administrators within our National Accounts Division. As an Account Manager, you will work in conjunction with your direct reports to ensure they are meeting National clients' needs while serving as the primary face and voice to the clients.
Job Responsibilities:
Provide leadership and general management of Account Coordinators/Project Administrators including quality performance monitoring, improving processes, and development of employees
Develop, manage, and implement operational process and procedure improvements to decrease costs and increase profitability
Work with Operations Management Team to monitor operating budgets and action plans to meet those objectives
Collaborate with internal departments for assurance National Account Customer needs are fulfilled – ensuring the team is communicating consistently with customers to keep them informed of all work orders
Conduct employee performance reviews, document performance issues, and provide necessary employee counseling with targeted improvement action plans
Develop relationships with our National Account Customers, seek feedback and provide updates, ensure their problems are resolved timely, and conduct follow-up tasks as needed
Other responsibilities as assigned
Job Qualifications:
Bachelor’s degree and 2-3 years of direct management / peer management experience preferred; will consider an equivalent combination of education and experience.
Must have proven experience in a fast-paced environment, juggling a lot of responsibility, with attention to detail and strong organizational skills
Previous analytical experience identifying trends in key performance indicators and recommending solutions on a national scale
Prefer experience in the Service Industry where there was a focus on service, sales and cost control
Proficiency in Excel, Word, Access and Outlook a must
Requirements
Bachelor’s degree, highly preferred and a minimum of two (2) years of experience managing personnel; an equivalent combination of education and experience can be considered
Responsible for communicating with customers to ensure satisfaction levels consistently exceed expectations
Review customer survey data, respond to customer concerns
Possess an ability for technical applications and mechanical systems
Must possess a Valid Driver’s License and good driving record
What We Offer
Comprehensive medical, dental, and vision coverage — available your first full month
Generous paid time off plus paid holidays and floating holidays
Company-paid life insurance, short-term disability, and long-term disability
401(k) with employer match
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
Voluntary benefits including supplemental life and critical illness coverage
Employee discounts for you and your immediate family
Competitive compensation with annual performance reviews
Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, sate, or local law.
The DH Pace Company, Inc. offers a complete range of door and door related products and services for both new construction projects and existing facilities. The Company currently operates under the Overhead Door™ Ribbon brand name in numerous markets across the United States. This relationship as an authorized distributor partner with Overhead Door™ Corporation goes back to 1926.
The Company markets certain products and services under DH Pace brand names, including: DH Pace Door Services, DH Pace Systems Integration, DH Pace Construction Services, and the DH Pace Facilities Group. Each office includes a large service department that offers preventive maintenance programs and emergency service capability 24 hours a day, 7 days a week, 365 days a year.
At DH Pace we feel a deep responsibility to build a strong company for our customers, our employees, our shareholders, and for the communities we serve. In 2010, we re-energized our long-standing tradition of community involvement by reaffirming our commitment to investing a portion of our resources towards making a positive difference in the lives of others including: customers, employees, community service, environmental sustainability, and governance practices.
OUR BUSINESS MISSION STATEMENT
To enhance the lives of people by improving the safety, security, convenience, and aesthetics of the buildings where they live, work, and play.
Offices: 1901 E 119th St, Olathe, Kansas 66061, US · 1901 E 119th St., Olathe, KS 66061, US · 5105 Avalon Ridge Pkwy, Peachtree Corners, Georgia 30071, US · 12046 Lackland Rd., St. Louis, MO 63146, US · 5656 Pasadena Ave NE, Albuquerque, New Mexico 87113, US
The DH Pace Company, Inc. offers a complete range of door and door related products and services for both new construction projects and existing facilities. The Company currently operates under the Overhead Door™ Ribbon brand name in numerous markets across the United States. This relationship as an authorized distributor partner with Overhead Door™ Corporation goes back to 1926.
The Company markets certain products and services under DH Pace brand names, including: DH Pace Door Services, DH Pace Systems Integration, DH Pace Construction Services, and the DH Pace Facilities Group. Each office includes a large service department that offers preventive maintenance programs and emergency service capability 24 hours a day, 7 days a week, 365 days a year.
At DH Pace we feel a deep responsibility to build a strong company for our customers, our employees, our shareholders, and for the communities we serve. In 2010, we re-energized our long-standing tradition of community involvement by reaffirming our commitment to investing a portion of our resources towards making a positive difference in the lives of others including: customers, employees, community service, environmental sustainability, and governance practices.
OUR BUSINESS MISSION STATEMENT
To enhance the lives of people by improving the safety, security, convenience, and aesthetics of the buildings where they live, work, and play.
Offices: 1901 E 119th St, Olathe, Kansas 66061, US · 1901 E 119th St., Olathe, KS 66061, US · 5105 Avalon Ridge Pkwy, Peachtree Corners, Georgia 30071, US · 12046 Lackland Rd., St. Louis, MO 63146, US · 5656 Pasadena Ave NE, Albuquerque, New Mexico 87113, US