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Full-time
professional certificate
Opportunity for advancement, Training & development, Vision insurance, Dental insurance
Posted 40d ago
~40 hrs/week
Responsibilities
Perform high-level water mitigation, mold remediation, and abatement services while leading a team of technicians. Maintain company equipment and vehicles while ensuring excellent customer service and safety standards.
Requirements
Requires at least one year of experience in a craft, trade, or manual labor position and a background check. IICRC certification and specific restoration industry experience are preferred.
Full job description
Benefits:
Opportunity for advancement
Training & development
Vision insurance
Dental insurance
Essential Duties/Responsibilities
High-level performance of water mitigation, tarping, board up, mold remediation, asbestos/lead abatement, and carpet cleaning/re-installation services according to Paul Davis and industry specifications under the supervision of the Mitigation Manager.
Strong Leadership, organization, and problem-solving abilities
Safety Focus
Focus and dedication to providing excellent customer service.
Maintain a clean, properly stocked, and organized truck and maintain all company equipment.
Be accessible by phone and participate, as necessary, in the on-call schedule.
Assist in warehousing and facility-related tasks when necessary.
You will assist other team members as you see opportunities arise and be a leader for the team when needed.
Competency – Knowledge, Skills, and Abilities:
Excellent Communication skills
Ability to be assertive, empathetic, inspiring, and engaging to others
Ability to work independently
Ability to pass and maintain a satisfactory background check
Ability to operate a vehicle safely
Knowledge of Microsoft Office applications (Outlook, One Drive)
Stress Management and Composure
Problem Solving and Conflict Resolution
Maintain a level of confidentiality
Follow the Paul Davis Values, Vision, Mission, and 10 Serving Basics
All other duties as assigned
Required Education and Experience
Customer Service experience
1 plus year experience in a craft, trade, or manual labor position or equivalent schooling
Preferred Education and Experience
IICRC Certified, as an asset, Water Remediation Technician (WRT) certification
One or more years’ experience within the restoration industry
Physical Requirement
Must be able to stay in a stationary position up to 25% of the time within a vehicle.
Constantly moves about job sites
Constantly positions self to move about job sites, stairs, walkways, roofs, crawl spaces
Occasionally ascends and descends a ladder to complete jobs
Must be able to observe and perceive information on a computer and documents
Must be able to communicate and converse with customers over the phone and face to face
Frequently will lift to 75lbs
Ability to safely operate a company vehicle
Work Environment
The employee will be constantly working outdoors and be exposed to outdoor weather conditions. The employee will occasionally be working indoors in the office. The employee will be exposed to air conditioning and heat. The employees will be exposed to normal noises throughout the office.
Travel This position will require up to 100% local travel to job sites (as needed).
Related keywords
Water MitigationTarpingBoard UpMold RemediationAsbestos AbatementLead AbatementCarpet CleaningIICRC CertifiedWRT CertificationRestoration IndustryMicrosoft OutlookMicrosoft OneDriveManual LaborCustomer Service
Paul Davis Calgary is a leading full-service emergency mitigation, restoration and reconstruction company in Alberta. With more than 40 full-time employees and dozens of sub-trades, Paul Davis Calgary is equipped to handle jobs of all sizes and complexities.
As the recipient of the Paul Davis Canadian Franchise of the Year Award for each of the past five years, Paul Davis Calgary is constantly striving to find new and better ways to serve our customers--be they insurance companies, homeowners, or commercial clients.
Regardless of what causes an emergency—water release, flooding, fire, smoke, extreme weather or the discovery of a hazard such as mold—we respond quickly to ensure the health and safety of building occupants and to mitigate damage. We minimize the disruption of normal household or business activities and restore damaged property and belongings.
While there are several players in our industry, restoration contractors are not all the same. We believe we are the most caring and conscientious company and lead the field with consistently excellent, sustainable services by delivering exceptional customer experiences.
Our people genuinely care about customers. To provide evidence for this claim and support our continuous improvement plans, we stand alongside worldwide customer service leaders in measuring our performance with the Net Promoter Score program (NPS).
For more information, please visit our web site at pauldavis.ca/calgary or phone us at 403-696-8886. You can also e-mail us at [email protected]
Offices: 56 Freeport Crescent NE, #20, Northeast Calgary, Alberta T3J 0T7, CA · 221 Spruce St, Red Deer County, Alberta T4E 1B4, CA
ConstructionMitigationRestorationCustomer ServiceReconstructionProject Managmentand CommunicationConstructionProject ManagementProperty Development