Phoenix, Arizona, United States · On-site
At Caris, we understand that cancer is an ugly word—a word no one wants to hear, but one that connects us all. That’s why we’re not just transforming cancer care—we’re changing lives. We introduced precision medicine to …
Skills: Technical Support, Microsoft O365, Azure Virtual Desktop, MAC OS, ServiceNow
Phoenix, Arizona, United States · Hybrid
$62k–$147k/yr
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves t…
Skills: CICS Administration, Mainframe System Administration, Performance Monitoring, z/OS, SMP/E
Phoenix, Arizona, United States · On-site
Make a Difference at Grand Canyon University The College of Engineering and Technology employs faculty and faculty leaders who are passionate about engaging and mentoring students to best prepare them for the continuousl…
Skills: Scientific Computing, Artificial Intelligence, Numerical Methods, Differential Equations, Stochastic Simulation
Phoenix, Arizona, United States · On-site
Virtual Chief Information Security Officer ● cloudIT ● Phoenix, AZ ● In-Office Phoenix's small and mid-sized businesses face the same cybersecurity threats as the Fortune 500 but with a fraction of the resources. cloudIT…
Skills: Security Strategy, Risk Management, Compliance Governance, Incident Response, Client Relationship Management
Phoenix, Arizona, United States · Remote OK
About Calero: Calero is the leading provider of Technology Expense Management (TEM) and Mobile Management Services (MMS), helping enterprises gain visibility, control, and optimization across their telecom and SaaS envir…
Skills: Enterprise B2B Sales, Pipeline Management, Forecasting, Consultative Selling, Contract Execution
Phoenix, Arizona, United States · Hybrid
$104k–$175k/yr
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range o…
Skills: Agentic AI, LLMs, Python, Go, TypeScript
Phoenix, Arizona, United States · On-site
$64k–$121k/yr
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves t…
Skills: IBM i Administration, AS/400, System Configuration, PTF Management, High Availability
Phoenix, Arizona, United States · Remote OK
Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy. AZ Blue offers a variety of health insurance products and services to meet the diverse need…
Skills: T-SQL, SSMS, SSRS, SSIS, Visual Studio
Phoenix, Arizona, United States · On-site
TRUST - TEAM - GRIT - GROWTH Arizona's Premier Electrical and Low Voltage Contractor At Kearney Electric, we're not just building projects; we're building careers! As a leading Electrical and Communications contractor in…
Skills: Structured cabling, Low-voltage systems, Field leadership, Project coordination, Blueprint reading
Phoenix, Arizona, United States · Remote OK
$80k–$100k/yr
Everlight Solar is seeking a highly skilled Salesforce Administrator who will design and code functional programs and applications, producing fully functional software applications according to requirements. As a Salesfo…
Skills: Salesforce Administration, Flows And Automations, Custom App Development, Data Management, Project Management
Phoenix, Arizona, United States · Remote OK
At POWERX, our people are at the heart of everything we do. From testing and commissioning to engineering and compliance, every service we provide plays a vital role in powering safe, reliable, and efficient systems. As …
Skills: Salesforce Administration, Salesforce Flow, Apex, Salesforce DevOps, Data Hygiene
Phoenix, Arizona, United States · On-site
Benefits: 401(k) Java Full Stack Developer (Java and React) Candidates should be willing to work onsite in Phoenix, AZ. About the Role EITACIES is seeking a Java Full Stack Developer with strong backend engineering exper…
Skills: Java, ReactJS, Spring Boot, Microservices, JavaScript
Phoenix, Arizona, United States · On-site
Overview Please note this role is based in our Phoenix, AZ Support Office. This role owns the architecture and evolution of our data infrastructure across on-premises Microsoft SQL Server, Azure SQL, and open-source rela…
Skills: MS SQL Server, Azure SQL, PostgreSQL, DataOps, Infrastructure-as-Code
Phoenix, Arizona, United States · Remote OK
$175k–$225k/yr
Aduro is seeking an experienced Director of Product Engineering to lead and grow our product engineering team. This is a people-first leadership role for someone who thrives on building high-performing teams, championing…
Skills: Engineering Leadership, AI Operationalization, Software Delivery Lifecycle (SDLC), Architectural Governance, People Management
Phoenix, Arizona, United States · Remote OK
$174k–$190k/yr
Principal Software Engineer About Us: At Fullbay, our mission is simple — to create safer roads for our families and yours. As leaders in the heavy-duty repair industry, we power shops with technology that helps them run…
Skills: Software Architecture, Distributed Systems, Technical Leadership, Mentorship, TypeScript
Phoenix, Arizona, United States · On-site
$85/hr–$93/hr
Network Engineering Lead (Cisco / Palo Alto) Location: Phoenix, AZ 85034 - 100% Onsite (driving position, metro-area field sites, mileage reimbursed) Job Type: Contract (W2 or 1099) Duration: July 2026 – December 2026 (p…
Skills: Cisco Catalyst, Cisco Nexus, Palo Alto NGFW, Panorama, BGP
Phoenix, Arizona, United States · On-site
About the Role: We are seeking a dynamic, strategic, and results-driven SaaS Renewal Representative to take ownership of the renewal process, drive retention, and maximize revenue opportunities. This role requires a proa…
Skills: SaaS Renewals, Customer Retention, Contract Negotiation, Salesforce, Account Management
Phoenix, Arizona, United States · On-site
DEPT OF HEALTH SERVICES The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals …
Skills: Team Supervision, SDLC, DevOps, Secure Coding, C#
Phoenix, Arizona, United States · On-site
$40/hr–$60/hr
Senior BAS Technician Kelso Building Services (KBS) – Phoenix, Arizona Join One of the Fastest Growing Smart Building Teams in the Southwest Kelso Building Services (KBS) is seeking an experienced Senior Building Automat…
Skills: BAS Troubleshooting, HVAC Controls, DDC Systems, Commissioning, Niagara N4
Phoenix, Arizona, United States · On-site
Job Overview: We pride ourselves on promoting a culture that challenges and engages each of our employees. Our Company is a full-service telecommunications engineering, construction, technical, and installation contracti…
Skills: Underground Cable Locating, Heavy Equipment Operation, Telecommunications Cabling Installation, Traffic Flagging, Safety Perimeter Setup
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Diagnose and resolve hardware and software issues for onsite and remote team members across a distributed environment. Serve as a subject matter expert for junior technicians and maintain architectural runbooks and lifecycle documentation.
Requires a high school diploma and at least 5 years of end-user support experience with O365, Azure Virtual Desktop, and MAC OS. A bachelor's degree in computer science and experience in healthcare environments are preferred.
At Caris, we understand that cancer is an ugly word—a word no one wants to hear, but one that connects us all. That’s why we’re not just transforming cancer care—we’re changing lives.
We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day: “What would I do if this patient were my mom?” That question drives everything we do.
But our mission doesn’t stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare—driven by innovation, compassion, and purpose.
Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.
The Technical Support Specialist II is responsible for the diagnosis, support, and other technical aspects to ensure hardware, software, and components for onsite and remote support Caris team members across the distributed environment are performing at an optimal level. This position supports teams including but not limited to sales, laboratory operations and researchers requiring someone with excellent judgment and technical skills to be able to properly evaluate situations and immediately provide effective solutions to difficult problems while ensuring the deployment and support is maintained effectively and efficiently in a rapid growing fast paced environment. As a level II you will serve as a subject matter expert for other junior technicians.
Provide exceptional customer service and support keeping communications fluid throughout the support and troubleshooting.
Ability to effectively configure, support, troubleshoot and prioritize all service requests and incidents.
Provide accurate and detailed documentation in ServiceNow ITSM Suite of incidents and problems, including the steps taken during the analysis and resolution/restoration process in ServiceNow.
Assist in building and maintaining architectural runbooks, hardware, and software refresh lifecycle, and maintenance and support contracts.
Answer questions surrounding the installation, usage, and training of hardware and software products.
Possess the ability to learn on the job, especially software applications that you may not be familiar with or use every day.
Ability to shift between projects/tasks to keep up with the workload
Regularly update customers on open issues providing ETA of resolution.
Assist other members of the Information Services department with hardware/software/network technical assistance as needed
Timely acknowledgment and triage of service management incidents to determine the proper impact and urgency to recovery and prevent system outages leveraging and updating knowledgebase articles.
Participate in occasional off-hours work such as installations, and in regular on-call rotation for off-hours outages and escalations.
Serve as the team Lead when the Lead us unavailable.
Coordinate and drive processes to identify operational problems with assigned systems and provide technical support to resolve them promptly.
Ability to transition between supporting different platforms such as lab operations, AV, smart hands for networking and telecom as well as cloud hosted environments.
High School diploma or equivalent.
Minimum of 5 years end user support which should include a combination of the following: Microsoft O365, Azure Virtual Desktop and MAC Operating Systems.
Ability to work in fast paced, changing and fast transformational environment against both short-term and long-term requirements.
Associate degree or higher from an accredited educational institution.
Bachelor's degree in computer science or related technology field is preferred.
Experience with JAMF, SCCM, Azure, InTune and Auto Pilot.
Experience working in a healthcare environment.
Experience working in a fast-paced environment support 1700+ end users.
Must possess ability to sit, stand, and/or work at a computer for long periods of time.
May have exposure to blood-borne pathogens, extreme temperatures, high noise levels, fumes and bio-hazardous material/chemicals including formalin in the lab environment.
Occasional lifting of items up to 35 lbs. is required when installing some IT equipment.
All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.
Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.
This job description reflects management’s assignment of essential functions. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Fulfilling the promise of precision medicine through quality and innovation.
Caris Life Sciences® (Caris) is the leading next-generation TechBio company and precision medicine pioneer that is actively developing and delivering innovative solutions to revolutionize healthcare and improve the human condition. Through comprehensive molecular profiling (Whole Exome and Whole Transcriptome Sequencing) and the application of advanced artificial intelligence (AI) and machine learning algorithms, Caris has created the large-scale, clinico-genomic database and computing capability needed to analyze and unravel the molecular complexity of disease. This convergence of sequencing power, big data and AI technologies provides an unmatched platform to deliver the next-generation of precision medicine tools for early detection, diagnosis, monitoring, therapy selection and drug development. Headquartered in Irving, Texas, Caris has offices in Phoenix, New York, Tokyo, Japan and Basel, Switzerland. Caris or its distributor partners provide services in the U.S., Europe, Asia and other international markets.
Offices: 750 W John Carpenter Fwy, Irving, Texas 75039, US · 4610 S 44th Pl, Phoenix, Arizona 85040, US · St. Jakobsstrasse, 199, 4052 Basel, CH
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