The Senior Help Desk Technician provides comprehensive technical support to end users across the organization, ensuring smooth IT operations. The role also includes participation in security remediation, vulnerability ma…
Senior Survey Technician Department: Survey/Geomatics Employment Type: Full Time Location: Boca Raton, FL Description As the Senior Survey Technician, you will be responsible for the production of CAD deliverables while …
About Us This posting reflects an existing vacancy that we are actively recruiting for. Cette annonce correspond à un poste actuellement vacant pour lequel nous recrutons activement. About Konica Minolta Konica Mi…
Skills: Sales, Account Management, Digital Transformation, Business Development, Client Relationship Management
About Us This posting reflects an existing vacancy that we are actively recruiting for. Cette annonce correspond à un poste actuellement vacant pour lequel nous recrutons activement. About Konica Minolta Konica Mi…
Skills: Sales, Account Management, Digital Transformation, Business Development, Customer Relationship Management
EOI Space (Earth Observant, Inc.)
Workforce Support Coordinator
Lafayette County, Florida, United States · On-site
$20/hr–$26/hr
Entry level
Workforce Support Coordinator Who we are: EOI Space is developing and deploying a constellation of satellites in Very Low Earth Orbit (VLEO) to provide ultra-high-resolution Earth imagery. We aim to deliver timely and ac…
Sr Enterprise Account Exec, Cybersecurity (Fed - COCOM/SOF)
Gibsonton, Florida, United States · Hybrid
Senior+$4.1B raised
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Broward County, Florida, United States · Remote OK
Senior
*This role is not eligible for sponsorship* RESPONSIBILITIES Design, implement, and optimize endpoint computing solutions, including Microsoft Intune, Microsoft 365, Azure, and VDI/DaaS platforms, to deliver secure, scal…
Skills: Microsoft Intune, Azure Virtual Desktop, PowerShell, M365 Administration, VDI
Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valu…
What you should know about our team: Our Field Operations team is the hands-on force that brings our smart security solutions to life. From installation and service to troubleshooting and customer education, these team m…
About ITS: Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want…
Skills: Sales Leadership, Lead Generation, Performance Management, Strategic Coaching, Pipeline Development
Why Solotech? To take your career to the next level! As a global leader in live productions, systems integration and virtual technology, our team is comprised of more than 2,000 passionate individuals. Our ambition? To…
Skills: AV Installation, Commissioning, Troubleshooting, Network Coordination, DSP Programming
What you should know about our team: Our Field Operations team is the hands-on force that brings our smart security solutions to life. From installation and service to troubleshooting and customer education, these team m…
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III – Python/PySpark/AWS at JPMorganChase within the Payments Trust and Safety orga…
Skills: Python 3, PySpark, AWS, System Design, Application Development
Join Blue Orange to shape AI-powered operations as the right-hand to founders — turn research into scalable programs, advance responsible AI, and drive company-wide impact. Company overview: Blue Orange Digital is a bout…
Skills: Systems Thinking, AI Implementation, Program Management, Cross-functional Execution, Strategic Planning
Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefro…
Skills: BI Platform Management, Looker, Amazon Quicksight, Python, Shell Scripting
(Hybrid) Description DMC is a leading engineering consulting firm, delivering high-caliber engineering and custom software development services globally. Specializing in innovative solutions for manufacturing, testing, a…
What you should know about our team: Our Field Operations team is the hands-on force that brings our smart security solutions to life. From installation and service to troubleshooting and customer education, these team m…
Skills: Low-voltage Wiring, System Testing, Troubleshooting, Network Diagnostics, Customer Education
Verizon recently acquired Frontier and plans to transition non-union Frontier employees into Verizon compensation and benefits programs. This position will be part of that planned transition. As the largest pure-play fib…
About Frame Security: The world’s most sophisticated cyber threats are now AI-powered. It’s time for security awareness to evolve. Legacy security training is broken. For years, organizations have relied on static librar…
Company Description QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-d…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Posted 28d ago
~40 hrs/week
Responsibilities
Provide comprehensive technical support and incident resolution for hardware, software, and network issues across the organization. Lead security remediation, vulnerability management, and compliance tasks to maintain a secure IT environment.
Requirements
Requires proficiency in remote management tools, security remediation (e.g., Rapid7), and Windows-based environments including Active Directory and Office 365. Must have strong troubleshooting skills and experience with service desk ticket management and asset management tools.
Full job description
The Senior Help Desk Technician provides comprehensive technical support to end users across the organization, ensuring smooth IT operations. The role also includes participation in security remediation, vulnerability management, and compliance tasks to maintain a secure IT environment. This position requires a focus on incident resolution, supporting critical tasks, and providing seamless communication for technical issues.
Key Responsibilities:
Technical Support & Incident Resolution: Provide comprehensive technical support across a range of hardware, software, and network issues. Take ownership of service requests and technical problems, ensuring prompt and effective resolution to minimize disruption to business operations. Address and escalate issues as necessary to ensure timely solutions.
Regional and Expansion Site IT Support: Assist in providing reliable IT support to regional offices, remote users, and future expansion sites.
Security & Compliance Support: Lead and assist in security remediation efforts, vulnerability management, and compliance tasks. Participate in IT audits and help ensure adherence to cybersecurity protocols and regulatory requirements.
Customer & Executive Support: Serve as a direct point of contact for technical support, including high-priority issues and executive-level needs. Deliver responsive, courteous, and professional service to all users, ensuring escalations are handled with urgency and a high standard of care.
System Server and Application Support: Provide ongoing support for servers and applications used by the help desk team. Ensure optimal functioning of these systems and troubleshoot issues that may arise.
Telecom and Communication Systems Support: Provide advanced support for business communication systems, including phone services, mobile apps, and call flow configurations.
Periodic On-Call Support: Provide on-call support during evenings and weekends as necessary to ensure business continuity.
Project Support: Participate in IT-related projects, such as hardware/software upgrades, system migrations, and network optimizations.
IT System Optimization: Support the maintenance, optimization, and upgrades of IT systems and infrastructure, contributing to system migrations, software updates, and security enhancements.
Scripting and Automation: Utilize scripting tools to automate tasks, deploy software packages, updates, and patches, and improve operational efficiency.
Documentation & Communication: Maintain clear and accurate records of technical issues, resolutions, and service requests. Document procedures, configurations, and recurring issues to support consistency and knowledge sharing. Communicate effectively with both technical teams and executive users regarding progress, updates, and resolutions.
Collaboration and Escalation: Work closely with other IT team members and departments to resolve issues and escalate problems as needed. Liaise with third-party support and vendors for equipment or software issues that require external assistance.
Proactive Monitoring: Assist in monitoring system performance and proactively identify and address potential IT issues before they affect end-users or business operations.
Performance Metrics: Maintain and meet key performance indicators (KPIs) such as ticket resolution time, customer satisfaction, and system uptime.
The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.
Required Skills & Expertise:
Proficiency with remote management and deployment tools for scripting, software packaging, enterprise-wide application delivery, and vulnerability remediation.
Experience with image deployment administration for new computer provisioning.
Proven experience in security remediation, vulnerability management (e.g., Rapid7), and ensuring compliance with IT security standards and regulations,
Strong troubleshooting and problem resolution skills across various IT systems and platforms.
New User Setups and Terminations.
Computer Replacement/Repairs (Break/Fix).
Remote and Onsite Support.
Excellent communication skills with a focus on providing exceptional customer service.
Experience with Windows-based environments, Active Directory, and Office 365.
Ability to prioritize and manage multiple tasks and projects effectively.
Familiarity with patch management, endpoint protection, and security remediation tools.
Knowledge of telecom systems, including phone services and mobile applications.
Service Desk ticket management, reporting, and SLAs (e.g., ManageEngine Service Desk Plus).
Asset Management (e.g., NinjaOne).
MFA Administration (e.g., Duo).
Mass user software deployment/upgrades and associated scripting (e.g., NinjaOne).
Purchasing Processes (Quotes, POs, Orders).
VPN Administration and Support (e.g., FortiClient).
Job Posting Disclaimer
Fortegra will never request financial or sensitive information such as your bank account information, social security number, or other non-publicly available information for any purpose during the application and interview process. All official communications from our Talent Acquisition team will come from our email domain address “@fortegra.com”. If you receive a suspicious message, unsolicited job offer or would like to verify the legitimacy of any communication about a position, please contact our Human Resources department at [email protected].
Please be aware of job fraud(s) – all correspondence emails regarding your candidacy will come from our Fortegra.com email address. Thank you.
Fortegra is not accepting unsolicited resumes from search firms for this position.
Partner with a specialty insurer invested in your success
Industry
Insurance
Company size
501-1,000 employees
Founded
1978
Headquarters
Jacksonville, Florida
LinkedIn followers
23,342
Total funding
$475M
For more than 45 years, Fortegra and its subsidiaries have delivered risk management solutions that help people and businesses succeed in the face of uncertainty. As a multinational specialty insurer, we offer a diverse set of admitted and surplus insurance products and warranty solutions. Fortegra’s A.M. Best Financial Strength Rating of A- (Excellent) is a result of our rigorous underwriting standards and consistent profitability.
We underwrite a variety of insurance & insurance-related products on an admitted and non-admitted basis in the U.S. and throughout the world.
Specialty Insurance
We are a Multinational Specialty Insurer and a program carrier that retains risk, so we are committed to our partner's success. Our diverse portfolio of niche programmes, and flexibility as a carrier makes us an attractive partner across a variety of lines.
Service Contracts:
Service contracts for automobiles and consumer goods, as well as products that complement our insurance offerings such as premium finance and motor club.
Offices: 10751 Deerwood Park Blvd, Suite 200, Jacksonville, Florida 32256, US · 38855 Hills Tech Dr, Suite 700, Farmington Hills, Michigan 48331, US · 9635 M St, Omaha, Nebraska 68127, US · 130 Arkansas St, Paducah, Kentucky 42003, US · 1915 NW Amberglen Pkwy, Suite 300, Beaverton, Oregon 97006, US
AutomotiveCredit protectionWarrantyand Specialty program underwritingRisk ManagementInsurTechInsuranceFinancial Services
Based on 2515 listings with disclosed salaries, most technology jobs in Florida pay between $77k–$197k per year. Individual offers vary with seniority, company size, and specialization.
How many Technology jobs are open in Florida right now?
There are currently 6,047 open technology positions in Florida listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Florida?
Companies currently hiring include Northrop Grumman, Northrop Grumman Mission Systems, Inc., L3Harris Technologies, AgileEngine, University of Miami Health System-Uhealth, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Florida?
Yes — 2351 of the 6047 open technology positions offer remote or hybrid work (1017 remote, 1334 hybrid).
How do I apply for Technology jobs in Florida?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.