Fort Lauderdale, Florida, United States · On-site
Position Overview RDAI Labs develops practical, ethical AI solutions for education through its flagship platform, Ethos Intelligence, which helps teachers, students, and school districts integrate AI into everyday learni…
Skills: Customer Success, Product Implementation, SaaS Support, Technical Troubleshooting, Written Communication
Fort Lauderdale, Florida, United States · On-site
Position Overview RDAI Labs develops practical, ethical AI solutions for education through its flagship platform, Ethos Intelligence, which helps teachers, students, and school districts integrate AI into everyday learni…
Skills: Customer Success, Technical Support, SaaS Troubleshooting, EdTech Implementation, Written Communication
Fort Lauderdale, Florida, United States · On-site
Position Overview RDAI Labs develops practical, ethical AI solutions for education through its flagship platform, Ethos Intelligence, which helps teachers, students, and school districts integrate AI into everyday learni…
Skills: Customer Success, SaaS Support, EdTech Implementation, Technical Troubleshooting, Written Communication
Fort Lauderdale, Florida, United States · On-site
Position Overview RDAI Labs develops practical, ethical AI solutions for education through its flagship platform, Ethos Intelligence, which helps teachers, students, and school districts integrate AI into everyday learni…
Skills: Customer Success, SaaS Support, EdTech Implementation, Technical Troubleshooting, Written Communication
Malabar, Florida, United States · On-site
Job Title: Senior Associate, Integration and Test Engineering Job Code: 37340 Job Location: Malabar, FL Job Schedule: 9/80: Employees work 9 out of every 14 days – totaling 80 hours worked, and have every other Friday of…
Skills: Hardware Testing, Electronic Theory, Troubleshooting, Fiber Optic Testing, Linux
Tampa, Florida, United States · Remote OK
$75k–$86k/yr
TCM Bank is in Tampa, FL. This is a remote opportunity. If living outside of the area, travel expectations would be at least 4 times (overnight travel) per year. Qualified candidates located in the states where we do bus…
Skills: Business Analysis, Requirements Elicitation, Agile Methodology, Process Improvement, User Story Writing
Titusville, Florida, United States · On-site
Description ABOUT C SPEED C Speed, LLC is a radar Original Equipment Manufacturer (OEM) specializing in advanced radar systems, mechanical and electrical engineering, and software development for defense applications. We…
Skills: IT Infrastructure Management, Cybersecurity Leadership, M365 GCC High, Azure Government, CMMC Level 2
St. Petersburg, Florida, United States · On-site
Description Job Title: Regional Field Service Manager Department: Global Field Service & Support Location: Field / Regional Office Employment Type: Full Time FLSA Status: Exempt Reports To: Director of Customer Success &…
Skills: Field Service Management, Technical Escalation, Root Cause Analysis, SLA Management, Team Leadership
Naples, Florida, United States · On-site
$20/hr–$25/hr
Description Who We Are? Aspire Communications is a startup, turn-key technology integration company based in Orlando, Florida. Formed in September of 2019, Aspire has quickly grown into a 150+ person operation in less th…
Skills: Cable System Installation, Troubleshooting, Cable Splicing, Termination, System Testing
Lake Mary, Florida, United States · On-site
$20/hr–$25/hr
Description Who We Are? Aspire Communications is a startup, turn-key technology integration company based in Orlando, Florida. Formed in September of 2019, Aspire has quickly grown into a 150+ person operation in less th…
Skills: Fiber Optic Installation, Copper Cable Termination, OTDR Analysis, Optical Attenuation Testing, Low Voltage Wiring
Tampa, Florida, United States · On-site
Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers, with a particular focus on Defense and National Security mission sets. We leverage more than 17 years of support …
Skills: Data Rights Management, Zero Trust Architecture, Microsoft Purview, Data Loss Prevention, Encryption
Orlando, Florida, United States · On-site
What you should know about our team: Our Field Operations team is the hands-on force that brings our smart security solutions to life. From installation and service to troubleshooting and customer education, these team m…
Skills: Low-voltage Wiring, System Testing, Troubleshooting, Customer Education, Network Diagnostics
Florida, United States · Remote OK
$118k–$235k/yr
About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advanc…
Skills: CRM Management, SAP, Salesforce, Project Management, Agile Methodology
Tampa, Florida, United States · On-site
$58k–$94k/yr
Requisition Number: 29308 Required Travel: 11 - 25% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $57,821.00 - $94,000.00 Security Clearance: Top Secret Level of Experience: Mid HI This opportunity…
Skills: Configuration Management, ANSI/EIA-649-B Standards, Git Version Control, Jira, CI/CD Pipelines
Tallahassee, Florida, United States · Hybrid
$171k–$443k/yr
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better wor…
Skills: Cybersecurity Strategy, Business Development, Executive Advisory, Risk Management, Compliance
Tampa, Florida, United States · On-site
$74k–$117k/yr
Requisition Number: 29315 Required Travel: 11 - 25% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $74,074.00 - $117,000.00 Security Clearance: Top Secret Level of Experience: Mid HI This opportunit…
Skills: Risk Management Framework (RMF), Cybersecurity Compliance, System Security Plans (SSP), Vulnerability Assessments, DevSecOps
Tampa, Florida, United States · On-site
$58k–$94k/yr
Requisition Number: 29308 Required Travel: 11 - 25% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $57,821.00 - $94,000.00 Security Clearance: Top Secret Level of Experience: Mid HI This opportunity…
Skills: Configuration Management, ANSI/EIA-649-B, Git, JIRA, CI/CD Pipelines
Tampa, Florida, United States · On-site
$76k–$125k/yr
Requisition Number: 29314 Required Travel: 11 - 25% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $76,313.00 - $125,000.00 Security Clearance: Top Secret Level of Experience: Mid HI This opportunit…
Skills: Hardware Engineering, Circuit Design, DSP Systems, Optical Systems, Mechanical Systems
Tampa, Florida, United States · On-site
$72k–$155k/yr
Requisition Number: 29312 Required Travel: 11 - 25% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $72,181.00 - $155,000.00 Security Clearance: Top Secret Level of Experience: Mid HI This opportunit…
Skills: SATCOM Engineering, Link Budget Analysis, RF Engineering, X-band, Ku-band
Denver, Colorado, United States · On-site
$111k–$169k/yr
Application close date: Applications will be accepted on an ongoing basis until the requisition is closed. At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We’re workin…
Skills: 3-D CAD Software, Configuration Control, Physical Integration, Interface Control Drawings, System Architecture
Fort Lauderdale, Florida, United States • On-site
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Manage the end-to-end customer journey from onboarding and product adoption to ongoing support for the Ethos Intelligence platform. Act as the primary liaison between educational customers and the internal Product and Engineering teams to improve software functionality.
Requires a bachelor's degree and 3-6 years of experience in SaaS customer success, product support, or EdTech implementation. Candidates should possess strong troubleshooting skills and the ability to communicate technical concepts to non-technical users.
RDAI Labs develops practical, ethical AI solutions for education through its flagship platform, Ethos Intelligence, which helps teachers, students, and school districts integrate AI into everyday learning. Our products are already supporting one of the largest K-12 school networks in the United States, serving more than 80,000 students, 5,000 teachers, and 100 schools, with continued growth ahead.
As the Client Success & Implementation Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers, school leaders, and district technology teams to ensure they get the most value from Ethos Intelligence while serving as the bridge between customers and our Product and Engineering teams.
This is a proactive, customer-facing role focused on building relationships, solving problems, improving support resources, and helping shape the future of our products through customer feedback.
Preferred Requirements:
We help businesses go from AI curious to AI capable by building what others only propose
We build what others only blueprint. We're an AI consultancy that builds the solutions we design. From initial strategy through live deployment, we partner with you to turn AI curiosity into AI capability. Our approach combines domain insight, technical rigor, and hands-on execution to deliver AI powered solutions that are practical, powerful, and sustainable. Our capabilities: - AI Strategy & Advisory - AI Engineering & Automation - AI Training & Enablement
Offices: New York , NY, US
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