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Skills: Phone Triage, Scheduling, Medical Terminology, Computer Skills, Organizational Skills
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Senior+
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Franklin Town, Massachusetts, United States · On-site
$18/hr–$22/hr
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Cambridge, Massachusetts, United States · Remote Solely
$70/hr–$85/hr
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$22/hr–$35/hr
Full-time
high school
Time Off Policy, Health Insurance, Dental Insurance, Vision Insurance, 403B Retirement Savings Plan, Pre-tax MBTA Pass Program
Posted 54d ago
Apply by Sep 15
~40 hrs/week
Responsibilities
The Unit Secretary provides essential phone coverage, triage, and administrative support to ensure continuity of patient care in respite programs. Key duties include scheduling appointments, facilitating transportation, and managing data entry within the McInnis House database.
Requirements
Candidates must have a high school diploma or equivalent and at least one year of experience in a clinical setting. Strong computer, organizational, and interpersonal skills are required, with bilingual proficiency and secretarial training being a plus.
Full job description
Who We Are: Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens.
From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.
Job Summary Hours: Full Time: 40 hours per week; Monday – Friday, 7am - 3:30pm Union: Yes Union Name: 1199 SEIU Patient Facing: Yes
Boston Health Care for the Homeless Program is looking for Unit Secretary to provide phone coverage and support services which are essential to the overall functioning of our respite programs. This position is crucial to assuring the continuity of patient care, providing an essential link for communication involving all departments including transportation.
Responsibilities:
Phone coverage and triage of calls
Act as link between sites
Scheduling and recording appointments
Facilitate transportation
Transcribe information
Enter information into McInnis House database
Collect, collate and enter data
Interface with patients and administrative staff and act as a member of the team of caregivers
Qualifications:
High School Diploma or equivalent
Minimum one year experience in a clinical setting
Secretarial training a plus
Bilingual a plus
Medical terminology
Strong computer skills
Strong organizational, communication and interpersonal skills
Proficient reading and writing skills
Excellent customer service skills
Compensation:
The compensation starts at $22.00 - $35.60 per hour actual offer is based on years of relevant experience.
BHCHP full time employees are eligible for our competitive time off policy, health, dental, and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more. Benefits are prorated for part-time employees.
Does this amazing opportunity interest you? Then we'd love to hear from you.
As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.
Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.
Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.
Related keywords
HealthcareClinical SettingMedical TerminologyPatient CareData EntryTriageRespite ProgramsAdministrative SupportBilingualCustomer ServiceMcInnis House Database
We are the face of health care for Boston's homeless individuals and families. Last year alone, Boston Health Care for the Homeless Program delivered services to more than 11,000 homeless individuals and families
In our 30+ year history, we have evolved into the largest and most comprehensive health care for the homeless program in the country. Our success as a national model results from:
--The commitment of talented professionals and clinicians;
--A strong record of responsible financial stewardship;
--A network of public and private community partnerships; and,
--A willingness to take reasonable risks to pursue our mission.
Boston Health Care for the Homeless Program began in 1985 as one of 19 Health Care for the Homeless Programs funded nationally by the Robert Wood Johnson Foundation and the Pew Charitable Trust.
Offices: 780 Albany Street, Boston, Ma 02118, US · 17 Court St., Boston, MA 02108, US · 444 Harrison Ave, Boston, MA 02118, US
Primary CareBehavioral Health CareDental ClinicMedical Respite CareStreet OutreachFamily OutreachHIV/AIDS ServicesSubstance Use Disorder ServicesHepatitis C Servicesand Transgender Program
How much do Social Services jobs in Massachusetts pay?
Based on 1746 listings with disclosed salaries, most social services jobs in Massachusetts pay between $60k–$107k per year. Individual offers vary with seniority, company size, and specialization.
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