Description Automotive Training Specialist About 700Credit 700Credit is the industry leader in providing cutting-edge credit and compliance solutions to the automotive sector. As the largest provider in the field, we are…
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Full-time
bachelor degree
Excellent compensation package
Posted 54d ago
~40 hrs/week
Responsibilities
The Automotive Training Specialist manages end-to-end client implementations and provides ongoing training and coaching to ensure product adoption. They also serve as the primary point of contact for clients, resolving issues and identifying cross-sell opportunities.
Requirements
Candidates must have strong knowledge of the automotive industry and at least two years of experience in customer service or account management. Excellent organizational skills, attention to detail, and professional communication abilities are required.
Full job description
Description
Automotive Training Specialist
About 700Credit
700Credit is the industry leader in providing cutting-edge credit and compliance solutions to the automotive sector. As the largest provider in the field, we are passionate about innovation, growth, and delivering the best for our clients. 700Credit is the largest provider of credit and compliance solutions to the automotive industry today. 700Credit is a dynamic, exciting place to work. 700Credit offers an excellent compensation/benefit package.
Summary
700Credit is looking for a reliable Automotive Training Specialist to join the team at our headquarters in Southfield, MI. As an Automotive Training Specialist, you will be responsible for managing the implementation and training of our solutions for new and existing clients. This will be done by analyzing client needs, developing tailored training and solutions, and ensuring all activities occur on time with a high level of customer satisfaction. The ideal candidate should have strong skills in the areas of client communication, problem-solving, and process improvement. These skills are essential for ensuring successful implementation of 700Credit services and maintaining long-term client satisfaction.
Responsibilities
Manage end-to-end client implementation: Oversee the full implementation process for new and existing clients, following established standards, project plans, and documentation to ensure a high level of success.
Support business process improvement: Provide guidance and best practice recommendations to clients during implementation to drive strong adoption and long-term success with our software.
Serve as the primary client contact: Act as the main point of contact for clients throughout implementation and for designated clients post-implementation.
Compile compliance reports: Regularly prepare and submit compliance reports to ensure adherence to internal policies and industry regulations.
Act as a trainer and coach: Serve as a knowledgeable resource for clients, providing ongoing training, support, and coaching to help them maximize the value of 700Credit products.
Resolve client issues: Analyze and resolve client concerns directly or assist in working through complex issues to ensure effective outcomes.
Assist in product launches: Support Affiliate and 700Credit product launches, including post-launch follow-up with clients and affiliates to evaluate and improve the customer experience.
Contribute to team success: Actively support all members of the Implementation team in a productive and constructive manner.
Track and document client communications: Accurately record all client interactions and communications to maintain clear and up-to-date records.
Communicate new product features: Keep clients informed of new product features and updates, ensuring they understand new capabilities and how to take advantage of them.
Provide exceptional customer service: Ensure a consistently high level of service is delivered to clients, maintaining satisfaction and long-term loyalty.
Generate cross-sell opportunities: Work closely with the sales team to identify and produce cross-sell opportunities that introduce additional products and services to existing clients.
Requirements
Experience, Skills, and Knowledge
Strong knowledge of the automotive industry required
2+ years of experience in a customer service or account management role
Strong organizational skills with attention to detail
Excellent phone etiquette and customer service abilities
Bachelor's degree preferred, or equivalent professional experience
Technology hub focused on minimizing and streamlining the automotive Finance & Insurance workflow
Industry
Software Development
Company size
201-500 employees
Founded
2009
Headquarters
Southfield, Michigan
LinkedIn followers
4,378
Open Dealer Exchange provides specialized software and services that integrate with many dealer management systems and CRMs through our three lines of business: Deal Exchange, Provider Exchange Network, and 700Credit.
We are a technology hub focused on transforming the Automotive Finance & Insurance workflow. Based in Southfield, Michigan, Open Dealer Exchange was founded in 2009 by the two premier Dealer Management System providers, CDK Global and Reynolds & Reynolds. This joint venture has allowed dealerships from coast to coast to integrate seamlessly with our nationwide network of auto lenders, aftermarket providers and credit bureaus to streamline the lease and financing process for car buyers.
Offices: 26555 Northwestern Hwy, 301, Southfield, Michigan 48033, US
Based on 1196 listings with disclosed salaries, most sales jobs in Michigan pay between $50k–$162k per year. Individual offers vary with seniority, company size, and specialization.
How many Sales jobs are open in Michigan right now?
There are currently 6,625 open sales positions in Michigan listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Michigan?
Companies currently hiring include AutoZone, Lowe's Companies, Inc., O'Reilly Auto Parts, Tractor Supply Company, Fifth Third Bank, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in Michigan?
Yes — 1075 of the 6625 open sales positions offer remote or hybrid work (532 remote, 543 hybrid).
How do I apply for Sales jobs in Michigan?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.