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Jobs at Lake Trust Credit Union (Now Hiring) — 6 open

Lake Trust Credit Union logoLake Trust Credit Union

Business Analyst

United States · On-site

Senior

Business Analyst Business Analyst is responsible for the business requirements elicitation, solution approach and representing the needs of the business for enterprise-wide and in-house developed applications. The Busine…

Skills: Business Requirements Elicitation, Waterfall Methodology, Agile Methodology, Use Case Development, Test Planning

Lake Trust Credit Union logoLake Trust Credit Union

Product Manager

Brighton Charter Township, Michigan, United States · On-site

Senior

Product Manager More Than A Job! Why do you work each day? To us, our jobs are not just something we do to make a living, it’s a way to live. We work to support our members; whether celebrating moments of joy, finding a …

Skills: Product Strategy, Lifecycle Management, Retail Banking, Commercial Banking, Data Analytics

Lake Trust Credit Union logoLake Trust Credit Union

Administrative Coordinator

Brighton Charter Township, Michigan, United States · On-site

Mid level

Administrative Coordinator More Than A Job! Why do you work each day? To us, our jobs are not just something we do to make a living, it’s a way to live. We work to support our members; whether celebrating moments of joy,…

Skills: Verbal Communication, Written Communication, Collaborative Skills, Relationship Building, Adaptability

Lake Trust Credit Union logoLake Trust Credit Union

Member Experience Associate - Packard

Ann Arbor, Michigan, United States · On-site

Entry level

Member Experience Associate - Packard Ann Arbor This position is located in Ann Arbor, MI. More Than A Job! Why do you work each day? To us, our jobs are not just something we do to make a living, it’s a way to live. We …

Skills: Customer Relationship Management, Cross-selling, Financial Coaching, Loan Origination, Active Listening

Lake Trust Credit Union logoLake Trust Credit Union

Desktop Support I

Brighton, Michigan, United States · On-site

Mid level

Desktop Support I More Than A Job! Why do you work each day? To us, our jobs are not just something we do to make a living, it’s a way to live. We work to support our members; whether celebrating moments of joy, finding …

Skills: Technical Support, Hardware Troubleshooting, Software Installation, Network Applications, Patch Management

Lake Trust Credit Union logoLake Trust Credit Union

Member Experience Associate - Detroit DTE Branch

Detroit, Michigan, United States · On-site

Entry level

Member Experience Associate - Detroit DTE This postition is located in the DTE building and is part time: Tuesday, Wednesday, Thursday 7:30am to 3:30pm. More Than A Job! Why do you work each day? To us, our jobs are not …

Skills: Customer Relationship Management, Cross-selling, Financial Coaching, Loan Origination, Active Listening

Lake Trust Credit Union logo

Business Analyst

Lake Trust Credit Union

United States • On-site

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Senior

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  • Full-time
  • bachelor degree, professional certificate
  • Energetic Team Environment, Supportive Culture, Community Impact Opportunities
  • Posted 5d ago
  • ~40 hrs/week

Responsibilities

The Business Analyst is responsible for eliciting business requirements and translating them into technical specifications for enterprise and in-house applications. They act as a bridge between business and technical teams while ensuring all enhancements are thoroughly tested and aligned with organizational goals.

Requirements

A bachelor's degree in a technical field and demonstrated experience as an IT Business Analyst are required. Proficiency in Agile/Waterfall methodologies and experience interacting with both business and technical management are essential.

Full job description

 
 
Business Analyst
 

Business Analyst is responsible for the business requirements elicitation, solution approach and representing the needs of the business for enterprise-wide and in-house developed applications. The Business Analyst will work closely with all aspects of the Credit Union to gather information, translate organizational details, as well as, further the success of the team’s internal partners by communicating the team’s concepts, technical specifications and requirements. The Business Analyst will also ensures the requirements and enhancements are tested thoroughly by ensuring a test plan is created and the results are reviewed for acceptance. The Lake Trust support and development teams are driven by a strategy that best furthers the relationship of Lake Trust and its members. The Business Analyst will have an understanding of these organizational and department objectives and use their powers of organization and thoughtfulness to best align Lake Trust’s project requests to these goals.

What You’ll Do

  • Develop, review, modify, and recommend business requirements applied to applications, systems, and new initiatives using both waterfall and agile methodologies
  • Direct experience analyzing systems to ensure they meet documented requirements
  • Build and maintain effective and collaborative relationships with a diverse range of staff, technical and non-technical. Ability to work with Project Managers, Scrummasters, software engineers and system analysts.
  • Act as a bridge between the business team and the technical team to reduce any gaps between expectations of the end user and final deliverable
  • Develop use cases to be used to develop non-functional and functional technical specifications, develop business model diagrams, flowcharts, write test plans and create test cases to ensure that the changes made meet the client requirements while retaining application using automated testing
  • Gather information from multiple sources (interviews, document analysis, requirement workshops, diagram)
  • Participating in retrospectives and sharing open feedback to all team members
  • Work as a leader with in the department and on projects; providing guidance, feedback, mentoring other team members
  • Facilitator of various meetings with business and technical team members
  • Perform other duties and responsibilities as required or assigned

What You’ll Bring

  • Experience with documentation of written instructions, guidelines for use of systems, system changes including modifications to programs, procedures, operations, and user interfaces
  • Continuous improvement mindset
  • Ability to understand the big picture and communicate it to team members
  • Ability to understand the business objectives and proactive engagement with the business units
  • Build and maintain relationships between staff, management, and third party to ensure productive use of the system
  • Present a professional image to department staff, organization, and others
  • Ability to understand/learn the lending and credit union business and the issues and challenges facing the industry and organization. Participating in user experience studies, potentially with members
  • Understand software development lifecycle (waterfall, iterative, agile)
  • Effective analytical and decision-making skills
  • Effective problem solving skills
  • Strong interpersonal skills to build relationships and communicate effectively with managers, staff members, and vendors
  • Ability to understand the financial services industry processes and use of technology
  • Proven ability to support a strong member service culture

Business Analyst I

Pay Range:

Education, Training, Experience, Certifications and Licensure

  • BA/BS degree is required in related technical field.
  • Demonstrated experience as an IT Business Analyst is required.
  • Demonstrated experience interacting with both business and technical management required.
  • Certified Scrum Master (CSM) desired.
  • Experience in development and testing in a web development organization is preferred.
  • Understanding of the JIRA project-management software system is preferred.
  • Project Methodologies: Scrum, Waterfall.

Business Analyst II

Pay Range:

Education, Training, Experience, Certifications and Licensure

  • BA/BS degree is required in related technical field
  • 2+ years of experience as an IT Business Analyst is required.
  • 2+ years interacting with both business and technical management required.
  • Certified Scrum Master (CSM) desired
  • Experience in development and testing in a web development organization is preferred.
  • Understanding of the JIRA project-management software system is preferred.
  • Project Methodologies: Scrum, Waterfall

Business Analyst III

Pay Range:

Education, Training, Experience, Certifications and Licensure

  • BA/BS degree is required in related technical field
  • 5+ years of experience as an IT Business Analyst is required.
  • 5+ years interacting with both business and technical management required.
  • Certified Scrum Master (CSM) desired
  • Experience in development and testing in a web development organization is preferred.
  • Understanding of the JIRA project-management software system is preferred.
  • Project Methodologies: Scrum, Waterfall

What You’ll Get

We know that pay and benefits are important. And, we’ve really got that covered. But, we also know that those are not the only things that you need to decide if this is the place for you. Join our team of Lake Trusters and you’ll enjoy:

  • Working with an energetic team focused on making our members wildly successful
  • An opportunity to work with others that have your back every step of the way
  • Opportunities to make a difference both inside and outside of our walls
  • Being treated like you are more than the work you do
  • Must be a tech savvy individual who has a high degree of adaptability to adjust quickly to change and priorities.

Business Analyst is responsible for the business requirements elicitation, solution approach and representing the needs of the business for enterprise-wide and in-house developed applications. The Business Analyst will work closely with all aspects of the Credit Union to gather information, translate organizational details, as well as, further the success of the team’s internal partners by communicating the team’s concepts, technical specifications and requirements. The Business Analyst will also ensures the requirements and enhancements are tested thoroughly by ensuring a test plan is created and the results are reviewed for acceptance. The Lake Trust support and development teams are driven by a strategy that best furthers the relationship of Lake Trust and its members. The Business Analyst will have an understanding of these organizational and department objectives and use their powers of organization and thoughtfulness to best align Lake Trust’s project requests to these goals.

What You’ll Do

  • Develop, review, modify, and recommend business requirements applied to applications, systems, and new initiatives using both waterfall and agile methodologies
  • Direct experience analyzing systems to ensure they meet documented requirements
  • Build and maintain effective and collaborative relationships with a diverse range of staff, technical and non-technical. Ability to work with Project Managers, Scrummasters, software engineers and system analysts.
  • Act as a bridge between the business team and the technical team to reduce any gaps between expectations of the end user and final deliverable
  • Develop use cases to be used to develop non-functional and functional technical specifications, develop business model diagrams, flowcharts, write test plans and create test cases to ensure that the changes made meet the client requirements while retaining application using automated testing
  • Gather information from multiple sources (interviews, document analysis, requirement workshops, diagram)
  • Participating in retrospectives and sharing open feedback to all team members
  • Work as a leader with in the department and on projects; providing guidance, feedback, mentoring other team members
  • Facilitator of various meetings with business and technical team members
  • Perform other duties and responsibilities as required or assigned

What You’ll Bring

  • Experience with documentation of written instructions, guidelines for use of systems, system changes including modifications to programs, procedures, operations, and user interfaces
  • Continuous improvement mindset
  • Ability to understand the big picture and communicate it to team members
  • Ability to understand the business objectives and proactive engagement with the business units
  • Build and maintain relationships between staff, management, and third party to ensure productive use of the system
  • Present a professional image to department staff, organization, and others
  • Ability to understand/learn the lending and credit union business and the issues and challenges facing the industry and organization. Participating in user experience studies, potentially with members
  • Understand software development lifecycle (waterfall, iterative, agile)
  • Effective analytical and decision-making skills
  • Effective problem solving skills
  • Strong interpersonal skills to build relationships and communicate effectively with managers, staff members, and vendors
  • Ability to understand the financial services industry processes and use of technology
  • Proven ability to support a strong member service culture

Business Analyst I

Pay Range:

Education, Training, Experience, Certifications and Licensure

  • BA/BS degree is required in related technical field.
  • Demonstrated experience as an IT Business Analyst is required.
  • Demonstrated experience interacting with both business and technical management required.
  • Certified Scrum Master (CSM) desired.
  • Experience in development and testing in a web development organization is preferred.
  • Understanding of the JIRA project-management software system is preferred.
  • Project Methodologies: Scrum, Waterfall.

Business Analyst II

Pay Range:

Education, Training, Experience, Certifications and Licensure

  • BA/BS degree is required in related technical field
  • 2+ years of experience as an IT Business Analyst is required.
  • 2+ years interacting with both business and technical management required.
  • Certified Scrum Master (CSM) desired
  • Experience in development and testing in a web development organization is preferred.
  • Understanding of the JIRA project-management software system is preferred.
  • Project Methodologies: Scrum, Waterfall

Business Analyst III

Pay Range:

Education, Training, Experience, Certifications and Licensure

  • BA/BS degree is required in related technical field
  • 5+ years of experience as an IT Business Analyst is required.
  • 5+ years interacting with both business and technical management required.
  • Certified Scrum Master (CSM) desired
  • Experience in development and testing in a web development organization is preferred.
  • Understanding of the JIRA project-management software system is preferred.
  • Project Methodologies: Scrum, Waterfall

What You’ll Get

We know that pay and benefits are important. And, we’ve really got that covered. But, we also know that those are not the only things that you need to decide if this is the place for you. Join our team of Lake Trusters and you’ll enjoy:

  • Working with an energetic team focused on making our members wildly successful
  • An opportunity to work with others that have your back every step of the way
  • Opportunities to make a difference both inside and outside of our walls
  • Being treated like you are more than the work you do
  • Must be a tech savvy individual who has a high degree of adaptability to adjust quickly to change and priorities.

Related keywords

Business AnalystIT Business AnalystScrumWaterfallAgileJIRACertified Scrum MasterCSMSDLCUse CasesTest CasesFinancial ServicesCredit UnionLendingUser ExperienceFunctional Specifications

About Lake Trust Credit Union

LinkedInVisit site

The power in all of us.

Industry
Banking
Company size
201-500 employees
Headquarters
Brighton, MI
LinkedIn followers
9,718

You define who you are. And who you want to be. And that’s true for us too. Though we work with our members to enhance their financial wellbeing, we’re more than just a credit union. We’re a community that’s powered by hope. With a reach across the state, we advocate for the overall health and wellbeing of individuals, families, small business, nonprofits, and neighborhoods in Michigan. To do this, we share inspirational stories. Give back. Encourage sustainability. And help create powerful connections. Let’s lift one another. Empower wellbeing. And multiply our positive impact. Together. That’s the power in all of us. With more than 20 locations stretching from lake to lake, we serve the entire state of Michigan. Our more than 170,000 members include families, small businesses, community organizations, and 400+ team members. Federally insured by NCUA. Equal Housing Lender. Honored to be a Forbes Best-In-State Credit Union 2025.

Offices: 4605 S. Old US Highway 23, Brighton, MI 48114, US

consumer lendingbusiness lendingfinancial servicesand community developmentBankingNon ProfitConsumer LendingFinancial Services
View all jobs at Lake Trust Credit Union

About Lake Trust Credit Union

LinkedInVisit site

The power in all of us.

Industry
Banking
Company size
201-500 employees
Headquarters
Brighton, MI
LinkedIn followers
9,718

You define who you are. And who you want to be. And that’s true for us too. Though we work with our members to enhance their financial wellbeing, we’re more than just a credit union. We’re a community that’s powered by hope. With a reach across the state, we advocate for the overall health and wellbeing of individuals, families, small business, nonprofits, and neighborhoods in Michigan. To do this, we share inspirational stories. Give back. Encourage sustainability. And help create powerful connections. Let’s lift one another. Empower wellbeing. And multiply our positive impact. Together. That’s the power in all of us. With more than 20 locations stretching from lake to lake, we serve the entire state of Michigan. Our more than 170,000 members include families, small businesses, community organizations, and 400+ team members. Federally insured by NCUA. Equal Housing Lender. Honored to be a Forbes Best-In-State Credit Union 2025.

Offices: 4605 S. Old US Highway 23, Brighton, MI 48114, US

consumer lendingbusiness lendingfinancial servicesand community developmentBankingNon ProfitConsumer LendingFinancial Services
View all jobs at Lake Trust Credit Union

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