Somerville, Massachusetts, United States · On-site
$21/hr–$31/hr
Mid level$165M raised
Overview About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and…
Overview About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and…
Skills: Customer Service, Verbal Communication, Written Communication, Collaboration, Transaction Processing
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Regional Business Director, (Southeast Region), Immunology
Waltham, Massachusetts, United States · Remote OK
$220k–$270k/yr
Senior+$713M raised
Zenas is a clinical-stage global biopharmaceutical company committed to becoming a leader in the development and commercialization of transformative therapies for patients with autoimmune diseases. Our core business stra…
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Somerville, Massachusetts, United States · On-site
$17/hr–$23/hr
Entry level$165M raised
Overview About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and…
Regional Business Director, (Midwest Region), Immunology
Waltham, Massachusetts, United States · Remote OK
$220k–$270k/yr
Senior+$713M raised
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Commercial Real Estate Relationship Manager III - Senior Housing
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$240k–$300k/yr
Senior+
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Supports the store manager in overseeing daily operations, recruiting, and training to drive productivity and sales. Focuses on creating a high-quality customer experience and managing merchandise flow and visual standards.
Requirements
Requires a high school diploma or equivalent and 3-5 years of relevant job experience. Candidates must be proficient in retail technology and available to work nights, weekends, and non-business hours.
Full job description
Overview
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.
About Express
Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name
Assembly Row
Responsibilities
Express is seeking an Associate Manager to join our team.
The Associate Manager supports the store manager in managing store operations, recruiting, management, training and sales functions, drives productivity, compliance with company policies, and creates a great in-store shopping experience for our retail customers.
KEY RESPONSIBILITIES
Attract, hire, develop, inspire, and retain top talent
Support an environment, which encourages an exceptionally high level of the store morale.
Focus all store associates on creating an environment built on team work and inspiring a “one team” mentality.
Coach, teach, train, recognize and manage all aspects of performance and development for all store associates up to andincluding Sales Leaders, to encourage professional growth and build a bench of talent.
Identify high performing store associates and assist in their growth.
Develop and maximize the success of store associates to achieve sales potential and customer experience.
Attract and hire store associates, up to and including Sales Leaders.
Analyze the business and execute/communicate clear action plans that optimize results.
Manage all aspects of daily store operations.
Ensure all store associates have clarity on goals and action plans.
Provide feedback to help support the creation of clear action plans that optimize results.
Manage and delegate workload and ensure execution of plans and strategies across the store.
Maintain adherence to Company Policies and ensures the safety of store associates and Customers.
Manage merchandise flow, such as shipment, replenishment, and omni-channel operations, throughout the store.
Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations,loyalty programs and other company initiatives.
With approval of the Store Manager, builds an effective schedule with the right associate in the right place at the right time.
Support and develop a store environment focused on consistently delivering a great in-store customer experience.
Resolve customer complaints to a positive outcome. Determines source of issues and takes initiative to identify and resolve.
Lead consistent focus on delivering a great customer experience
Create a culture of proactive customer engagement to exceed our customer’s expectations.
Drive loyalty and credit card acquisition through an engaged store team.
Create positive in-store experience through visual standards
Other essential functions may occur as directed by your supervisor.
REQUIRED EXPERIENCE & QUALIFICATIONS
Education: High School or Equivalent
Years of Experience: 3-5 of relevant job experience
Proficient in use of technology (iPad, registers)
Meets defined availability criteria, including nights, weekends and non-business hours
Meets physical requirements
CRITICAL SKILLS & ATTRIBUTES
Previous retail experience preferred
Proven ability to drive sales results
Strong supervisory, communication and customer service skills
Minimum of two years relevant experience
Prior sales management experience
BENEFITS AND COMPENSATION
PHOENIX offers a range of benefits to help protect full-time associate’s health and long-term financial security including:
Medical, pharmacy, dental and vision coverage
401(k) and Roth 401(k) with Company match
Merchandise discount
Paid Time Off
Parental leave for new moms and dads
For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.
Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.
Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.
Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.
Pay Range
$21.20 - $31.25 per hour
Closing
If you would like to know more about the California Consumer Privacy Act click here.
Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to [email protected] and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
EXPRESS is a multichannel fashion brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, EXPRESS ensures you look and feel your best, wherever life takes you. Customers can experience our brand in over 400 Express retail stores, Express Factory Outlet stores and online at www.express.com.
Offices: 1 Express Drive, Columbus, OH 43230, US · 111 5th Ave, New York, NY 10003, US
Based on 3026 listings with disclosed salaries, most sales jobs in Massachusetts pay between $65k–$190k per year. Individual offers vary with seniority, company size, and specialization.
How many Sales jobs are open in Massachusetts right now?
There are currently 7,026 open sales positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Massachusetts?
Companies currently hiring include Lowe's Companies, Inc., AutoZone, Bank of America, O'Reilly Auto Parts, Macy's, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in Massachusetts?
Yes — 1903 of the 7026 open sales positions offer remote or hybrid work (861 remote, 1042 hybrid).
How do I apply for Sales jobs in Massachusetts?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.