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$20/hr–$25/hr
Full-time
associate degree
Medical Insurance, Dental Insurance, Vision Insurance, 401k With Matching Contributions, Short-Term Disability Insurance, Long-Term Disability Insurance
Posted 32d ago
~40 hrs/week
Responsibilities
Provide internal and external customer service and sales support, managing the order-to-invoice process and backlog. Act as a liaison between customers, sales teams, and suppliers to resolve escalations and quality issues.
Requirements
Requires a 2-year degree or 2-4 years of experience with intermediate Excel skills. Candidates must be proficient in ERP systems and possess strong communication and problem-solving abilities.
Full job description
Position:
Customer Support Associate
Job Description:
Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served.
Join our team as a Customer Support Associate at our Alpharetta branch!
What You'll Be Doing:
Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier.
Backlog Management. Responsible for the Order to Invoice Process including but not limited to: managing on-time delivery, customer scorecards, adjusting customer contract request dates in accordance with Federal Regulations, expediting to meet need dates, etc.
Support sales team with direct customer contact for Quality assurance processes. Providing first point of escalation after initial set of expedites. Handle branch service requests (sure ship and sure receipt), RMA (Return Material Authorization), initiate CAR (Corrective Action Request) FQR (Field Quality Request) analysis, submit Customer Surveys (NAFTA, ISO Cert’s, Quality, etc.) and correct post-delivery issues (wrong carrier, wrong packaging, wrong shipping account, etc.) while working origin of any SMI (Slow Moving Inventory) and Sludge.
Laison between customer, Inside Sales, and suppliers. This requires customer-facing activities including attending customer calls to review critical item status and escalations on issues with follow-through to resolution.
Collaboration with internal personnel to include Asset, Field Sales, Quality, Transportation, and Inside Sales.
What We Are Looking For:
Typically requires a 2-year degree or 2–4 years of experience.
Intermediate Excel skills required
Strong communication skills (written, verbal, listening)
Ability to multitask and manage priorities in a fast-paced environment.
Proficiency in ERP systems and related tools.
Skilled in problem-solving, escalation management, and assertive communication.
Collaborative mindset with the ability to work across multiple departments.
Work Arrangement:
Hybrid: 3 days in office/2days work from home
What’s In It For You :
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.
Medical, Dental, Vision Insurance
401k, With Matching Contributions
Short-Term/Long-Term Disability Insurance
Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
Paid Time Off (including sick, holiday, vacation, etc.)
Tuition Reimbursement
Growth Opportunities
And more!
Hiring Range/Hourly Rate:
$20 -$25/hour
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
This role will perform work covered by International Traffic in Arms Regulations. Viable candidates for this position must be eligible for an export license or be a U.S. Person (which includes but is not limited to U.S. citizens or nationals, lawful permanent residents, refugees, and asylees).
Location:
US-GA-Alpharetta, Georgia (Sanct)
Time Type:
Full time
Job Category:
Business Support
EEO Statement:
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)
All Arrow job postings are for existing job vacancies. We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.
Arrow Electronics (NYSE:ARW) guides innovation forward for thousands of leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that help improve business and daily life.
Our broad portfolio that spans the entire technology landscape, helps customers design, distribute and deploy forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at arrow.com.
Are you thinking Five Years Out? Join us at careers.arrow.com.
Offices: 9201 East Dry Creek Road, Centennial, Colorado 80112, US · Frankfurter Straße 211, Neu-Isenburg, Hesse 63263, DE
Value-added distributionglobal supply chain managementmarketing and business development support servicesemerging technology solutionsIT asset disposition and value recoverydesign engineeringenterprise mobilityand data center managementData IntegrationLighting
Based on 1940 listings with disclosed salaries, most sales jobs in Georgia pay between $55k–$169k per year. Individual offers vary with seniority, company size, and specialization.
How many Sales jobs are open in Georgia right now?
There are currently 8,876 open sales positions in Georgia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Georgia?
Companies currently hiring include Advance Auto Parts, AutoZone, Lowe's Companies, Inc., Truist, Macy's, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in Georgia?
Yes — 1759 of the 8876 open sales positions offer remote or hybrid work (930 remote, 829 hybrid).
How do I apply for Sales jobs in Georgia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.