Knowsley, England, United Kingdom · Hybrid
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Balla…
Skills: ServiceNow Engineering, ITSM, ITOM, Flow Designer, Virtual Agent
Monza, Lombardy, Italy · On-site
$32k–$40k/yr
Lavorare presso QVC Group significa entrare a far parte di un’azienda di social shopping live con team incredibili, progetti ambiziosi e carriere straordinarie. QVC Group, Inc. è una società Fortune 500 con sei marchi le…
Skills: Broadcast Engineering, Root Cause Analysis, Troubleshooting, Video Over IP, Streaming
West Chester, Pennsylvania, United States · Hybrid
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Balla…
Skills: Apparel Design, Garment Construction, Product Development, Adobe Illustrator, Adobe Photoshop
Pennsylvania, United States · Hybrid
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Balla…
Skills: Corporate Security, Investigations, Law Enforcement Liaison, Threat Assessment, Surveillance Systems
West Chester, Ohio, United States · On-site
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, and o…
Skills: Specialty Retail Sales, Microsoft Word, Microsoft Excel, Microsoft Outlook, Kronos
Piney Flats, Tennessee, United States · On-site
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Balla…
Skills: Unloading, Receiving, Stowing, Picking, Packing
Ohio, United States · Remote Solely
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, and o…
Skills: Customer Service, Problem Solving, De-escalation, Sales Promotion, Account Data Analysis
Louisville, Kentucky, United States · Remote Solely
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, and o…
Skills: Customer Service, Problem Solving, De-escalation, Sales Promotion, Technical Troubleshooting
Goodyear, Arizona, United States · On-site
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, and o…
Skills: Quality Control, Product Inspection, Warehouse Operations, Defect Documentation, Inventory Control
Indiana, United States · Remote Solely
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, and o…
Skills: Customer Service, Problem Solving, De-escalation, Sales Promotion, Technical Troubleshooting
Chiswick, England, United Kingdom · On-site
UK2390 Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®…
Skills: Retention Marketing, Customer Retention, Digital Marketing, Ecommerce, Social Shopping
West Chester, Pennsylvania, United States · On-site
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Balla…
Skills: Transmission Output, Media Management Workflows, Playout Operation, Quality Control, Asset Management
Piney Flats, Tennessee, United States · On-site
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Balla…
Skills: PIT Equipment Operation, Training Delivery, Curriculum Development, OSHA Compliance, Microsoft Excel
Goodyear, Arizona, United States · On-site
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, and o…
Skills: Forklift Operation, Stock Picking, Reach Truck Operation, Crane Operation, Turret Truck Operation
Piney Flats, Tennessee, United States · On-site
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Balla…
Skills: Equipment Maintenance, Facility Upkeep, Mechanical Aptitude, Basic Electrical Work, Basic Plumbing
West Chester, Pennsylvania, United States · Remote OK
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Balla…
Skills: Instructional Design, Adult Learning Theory, ADDIE Model, Articulate Suite, LMS Administration
West Chester, Pennsylvania, United States · Hybrid
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Balla…
Skills: Influencer Marketing, Talent Partnerships, Social Media Strategy, Digital Marketing, Brand Advocacy
Chiswick, England, United Kingdom · Hybrid
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Balla…
Skills: Category Planning, Commercial Analysis, Inventory Management, Sales Forecasting, Margin Optimization
Natick, Massachusetts, United States · On-site
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, and o…
Skills: Retail Management, Talent Acquisition, Sales Training, Operational Management, Human Resources
Pennsylvania, United States · Hybrid
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Balla…
Skills: Microsoft Excel, Data Organization, Cross-functional Coordination, Reporting, Workflow Management
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Lead the design and delivery of intelligent infrastructure automation and proactive IT operations on the ServiceNow platform. Develop automation workflows, virtual agent solutions, and predictive capabilities to improve operational efficiency and incident resolution.
Requires significant experience in ServiceNow engineering with deep expertise in ITSM, ITOM, and AI capabilities like Now Assist. Must have a proven track record of building enterprise-level infrastructure solutions and managing stakeholders in complex environments.
The Senior ServiceNow AI Engineer supports QVC Group, and leads the design and delivery of intelligent infrastructure automation and proactive IT operations across the ServiceNow platform.
This role is remote and will require you to connect in person quarterly.
Design, implement and optimise intelligent automation capabilities across the ServiceNow platform, with a focus on ITSM and ITOM
Lead the development of infrastructure solutions that improve operational efficiency, reduce manual effort and support faster incident detection and resolution
Build and enhance automation workflows, integrations and platform capabilities using Flow Designer, Workflow, Playbooks and related ServiceNow tools
Develop and improve Service Operations Workspace, virtual agent solutions and predictive capabilities to support proactive service management
Partner with cross-functional teams to shape platform strategy, promote best practice and embed an automation-first mindset across infrastructure operations
Significant experience in ServiceNow engineering, including strong expertise across ITSM, ITOM, Flow Designer and Workflow automation
Proven experience building and enhancing infrastructure and service operations solutions, including integrations, APIs, UI Builder and Service Operations Workspace
Excellent stakeholder management and problem-solving skills, with the ability to influence direction and deliver meaningful operational improvements
Experience working in complex enterprise environments, with a strategic and outcome-focused approach
#LI-BW1
INDCORP
QVC UK is a Disability Confident Leader, level 3 accredited employer and operates a Disability Confident Scheme (“DCS”). For any UK based roles, if you’d like to be considered under this scheme, please indicate this on the application form.
Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance.
If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.
QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community. If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers! We are headquartered in West Chester, Pa., and have team members in the U.S., the U.K., Germany, Japan, Italy, Poland and China.
Offices: 1200 Wilson Dr, West Chester, Pennsylvania 19380, US · 1 HSN Dr, St Petersburg, Florida 33716, US · 1670 Defoor Ave NW, Atlanta, Georgia 30318, US · 16501 Rockside Rd, Maple Heights, Ohio 44137, US · 231 Main St, Franconia, New Hampshire 03580, US
QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community. If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers! We are headquartered in West Chester, Pa., and have team members in the U.S., the U.K., Germany, Japan, Italy, Poland and China.
Offices: 1200 Wilson Dr, West Chester, Pennsylvania 19380, US · 1 HSN Dr, St Petersburg, Florida 33716, US · 1670 Defoor Ave NW, Atlanta, Georgia 30318, US · 16501 Rockside Rd, Maple Heights, Ohio 44137, US · 231 Main St, Franconia, New Hampshire 03580, US
