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Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Project Coordinator 
Job Title: Program Specialist V 
Agency: Health & Human Services Comm 
Department: MIRP Coordination Team 
Posting Number: 19000 
Closing Date: 09/12/2026 
Posting Audience: Internal and External 
Occupational Category: Computer and Mathematical 
Salary Range: $4,523.16 - $5,585.00 
Pay Frequency: Monthly
Salary Group: TEXAS-B-21 
Shift: Day 
Additional Shift: Days (First) 
Telework:  
Travel:  
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 4601 W GUADALUPE ST 
Other Locations:  
MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS 
 
 
 

Brief Job Description:

This position is open to U.S. Citizens and permanent residents.

This onsite role requires the selected candidate to work from an HHS office in Austin, Texas.

The Program Specialist V, Project Coordinator provides foundational portfolio and project coordination, oversight documentation, reporting, and compliance support within the IT Customer Experience & Delivery organization, ensuring IT initiatives are managed with high visibility, predictability, quality, and alignment to business goals. The position supports the planning, development, editing, quality assurance, and approval routing of executive-ready oversight deliverables required for project approval and state/federal financial participation and drives timely resolution of questions and issues raised during review cycles. The role serves as an advisor to IT project managers and cross-functional IT enablement partners by translating state/federal oversight expectations into actionable guidance, and by supporting effective project controls, performance monitoring, and risk/issue escalation to strengthen project outcomes across assigned portfolios.

The Project Coordinator supports accurate and consistent project health and performance reporting, including the production of clear executive-level status narratives and the continuous improvement of data quality and portfolio analytics used for decision-making. The position coordinates compliance activities and communications with the State’s Quality Assurance Team (QAT) using the DIR project delivery framework, supports required reporting submissions (including monitoring and quarterly reporting). This role contributes to targeted training and outreach—supported by job aids and tool-focused guidance—to improve stakeholder understanding of oversight requirements, timelines, and quality standards, while improving repeatable processes and technology-enabled solutions that increase efficiency and strengthen governance.

Essential Job Functions (EJFs):

Attends work on a regular and predictable schedule in accordance with agency policy and performs other duties as assigned.

1. Documentation Development, Quality Control, and Approval Routing (25%)

Supports the end-to-end coordination, development, and submission of project oversight documentation required to obtain and maintain project approval and financial participation from state and federal oversight authorities. This includes gathering and validating input from project teams and stakeholders, drafting/editing documents for completeness, accuracy, and clarity, coordinating internal quality review, routing for approvals, monitoring review status, and supporting the resolution of comments and issues. Reviews documentation packages for quality and submits within required timeframes, while maintaining organized records that support audit readiness, traceability, and continuity across the project lifecycle.

2. Compliance Reporting and Coordination (20%)

Coordinates with the State’s Quality Assurance Team (QAT) to support compliance with required QAT reporting standards. Participates in discussions with QAT, coordinates responses to questions/issues, ensures required reporting packages are accurate and defensible, and enters project performance information into the SPAR system with attention to detail. Works cross-functionally with project managers, governance partners, and portfolio stakeholders to ensure external reporting aligns to internal project status, and that compliance obligations are met while protecting the agency.

3. Portfolio Monitoring, Controls Support, and Risk/Issue Escalation (20%)

Performs portfolio-level monitoring of project performance, quality, and risk to promote high-performing projects and predictable delivery outcomes. Reviews project status updates for quality and risk signals, identifies trends or emerging issues, and proactively escalates risks/issues to PMO leadership and appropriate governance channels. Supports project control activities across key lifecycle moments (initiation, corrective actions such as “go-to-green,” changes, and closure) by coordinating required artifacts, recommending corrective actions, and tracking follow-through. Contributes to project performance & reporting functions in governance and cross-coordination forums to ensure risks, decisions, and commitments are visible, documented, and actioned.

4. Performance Reporting, Data Quality Assurance, and Toolset Subject Matter Expertise (20%)

Ensures project and portfolio reporting is produced efficiently, accurately, and consistently across the assigned portfolio(s). Supports data-quality practices within the project/portfolio management system by performing routine portfolio analysis, validating project health reporting, and influencing project managers to maintain high-quality data through regular engagement. Develops and maintains subject matter expertise in project management toolsets (e.g., PPM, dashboards and reporting platforms such as Power BI, document approval/routing tools, and other emerging technologies) to strengthen reporting reliability and stakeholder transparency. Produces portfolio performance summaries and visualizations that enable leadership decision-making and create consistent understanding of portfolio status.

5. Project Management Support Services, Proposal/Intake Pipeline Support, and Continuous Improvement (15%)

Provides front-line project performance and coordination services for assigned portfolios by triaging, analyzing, resolving, and responding to project management support requests, and by liaising with IT enablement partners (CTO, BRM, CISO, Application Development, Infrastructure Services, etc.) to influence sound decisions and remove blockers. Supports the coordination, scoping, analysis, and estimation of new IT proposals that form the future project pipeline. Facilitates and documents meetings by capturing notes, action items, and decisions and publishing outcomes to stakeholders. Participates in process improvement initiatives that enhance operational efficiency, strengthen governance, and leverage automation/AI-enabled solutions where appropriate. Develops and delivers targeted training, job aids, and outreach sessions to project managers and cross-functional IT stakeholders to reinforce oversight expectations, reporting timelines, data-quality standards, and QAT/SPAR compliance requirements across assigned portfolios.

Knowledge, Skills and Abilities (KSAs):

• Knowledge of applicable federal and state laws, rules, policies, and procedures related to IT project oversight and compliance.
• Knowledge of portfolio, project, and governance standards, controls, and escalation processes.
• Knowledge of project management lifecycles and DIR project delivery framework requirements, including QAT oversight.
• Knowledge of performance monitoring, risk/issue management, and quality assurance methodologies.
• Skill in coordination and preparation of required project oversight and compliance deliverables.
• Skill in the development of clear, accurate, and executive level external oversight reporting.
• Skill in analysis of portfolio data to identify risks, issues, and trends.
• Skill in using project/portfolio tools and reporting tools (e.g., PPM systems, and Microsoft Office).
• Ability to interpret and apply oversight guidance to ensure compliance and audit readiness.
• Ability to manage competing priorities and deadlines in a structured oversight environment.
• Ability to communicate effectively with leadership, project teams, and oversight partners.
• Ability to work independently while exercising sound judgment and professionalism.
• Ability to support continuous improvement by standardizing workflows and leveraging technology-enabled solutions.

Registrations, Licensure Requirements or Certifications:

Project Management Professional (PMP) and/or Certified Associate in Project Management (CAPM) is preferred. Certified Texas Contract Manager (CTCM) is preferred.

Initial Screening Criteria:

1. Degree from a 4-year university is preferred. Bachelor’s degree in business administration, technology, healthcare, or related field OR equivalent combination of education and directly related experience on a year-for-year basis.

2. Experience in writing, editing, and presenting project deliverables / documents for an executive level audience in a large company or organization.

3. Experience with Information Technology projects is preferred.

Additional Information:

1. Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual.

2. Selected candidates must be legally authorized to work in the U.S. without sponsorship.

3. Selected candidate must be willing to work from an HHS office located in Austin, Texas designated by the hiring manager. 

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.