Operations Sales Manager Location: Richardson, TX Employment Type: Full-Time Compensation: $100,000 + bonus Serenity is hiring an Operations Sales Manager to take full ownership of a high-volume service location — the te…
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the ca…
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$96k–$205k/yr
Senior+$2.3B raised
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Assistant Manager(06928) - 1332 S. Plano Rd., Suite 100
Richardson, Texas, United States · On-site
Mid level$1.3B raised
Job Description ABOUT THE JOB You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must…
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Full-time
Medical Insurance, Dental Insurance, Vision Insurance, 401(k) Retirement Plan, Paid Time Off, Paid Holidays
Posted 4h ago
~40 hrs/week
Responsibilities
The Operations Sales Manager is responsible for the full day-to-day operation of a high-volume service location, including staffing and workflow. They must drive sales performance and ensure a high-standard member experience while meeting revenue targets and KPIs.
Requirements
Candidates need 10+ years of leadership experience blending operations management and sales with a proven track record of exceeding targets. Experience in hospitality, upscale retail, or premium service operations is strongly preferred.
Full job description
Operations Sales Manager
Location: Richardson, TX
Employment Type: Full-Time
Compensation: $100,000 + bonus
Serenity is hiring an Operations Sales Manager to take full ownership of a high-volume service location — the team, the floor, the numbers, the sales pipeline, and the member experience. This is a role for someone who has already proven they can drive revenue while running a tight operation and is ready to do both at a higher level. You'll be expected to lead visibly, hold your team accountable to performance targets, and keep the standard high even when things get complicated. If your background blends operations management with a track record of hitting sales goals, you'll walk in already speaking the language. No industry-specific experience required.
What You'll Be Responsible For
- Own the full day-to-day operation of a high-volume service location — staffing, workflow, floor presence, and output quality
- Drive sales performance across the location, holding yourself and your team accountable to clearly defined revenue targets and KPIs
- Set the performance standard for your team and hold it consistently through coaching, feedback, and structured accountability
- Ensure every member interaction is efficient, professional, and reflects the level of service Serenity is known for — while identifying and converting sales opportunities
- Track location KPIs — sales volume, conversion rates, efficiency, and quality scores — and use that data to make real operational and commercial decisions
- Identify underperformance early and address it directly, with clarity and follow-through
What We're Looking For
- 10+ years of leadership experience with a demonstrated blend of operations management and sales — you've run the floor and owned a number
- A proven track record of meeting and exceeding sales targets with the results to back it up
- Demonstrated accountability to KPIs — you've managed them, reported on them, and made decisions based on them
- Background in hospitality, upscale retail, or premium service operations is a strong advantage — if you've run a location where member experience and revenue performance drove every decision, you already know what this job feels like
- You've had direct performance conversations and have the outcomes to show for them
- You don't wait to be told something is off — you see it, own it, and fix it
Compensation & Benefits
- $100,000+ annually plus bonus incentives
- 90% employer-paid medical, dental, and vision coverage
- 401(k) retirement plan
- 10 PTO days to start, 15 after year one + 10 paid holidays
About Serenity
Serenity is a technology-driven company that delivers advanced, evidence-based solutions for members looking for better outcomes. We run elevated, high-standard service locations and we take the quality of that experience seriously at every level. The people who lead our locations set the tone for everything — and we look for leaders who understand that hitting the number and raising the standard are the same job. If you've built your career running operations where cutting corners wasn't an option and missing targets wasn't acceptable, you'll be at home here.
Serenity is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.
Related keywords
KPIsRevenue TargetsConversion RatesService OperationsPerformance ManagementMember ExperienceHigh-Volume OperationsHospitalityUpscale RetailPremium Service
How much do Management & Leadership jobs in Richardson, TX pay?
Based on 188 listings with disclosed salaries, most management & leadership jobs in Richardson, TX pay between $40k–$192k per year. Individual offers vary with seniority, company size, and specialization.
How many Management & Leadership jobs are open in Richardson, TX right now?
There are currently 447 open management & leadership positions in Richardson, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Richardson, TX?
Companies currently hiring include Celestica, Lennox, RealPage, Inc., Domino's, CVS Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Richardson, TX?
Yes — 92 of the 447 open management & leadership positions offer remote or hybrid work (49 remote, 43 hybrid).
How do I apply for Management & Leadership jobs in Richardson, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.