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Other
bachelor degree, postgraduate degree
Hiring Bonus, Monthly and Quarterly Bonus Incentives, Paid Time Off, Paid Holidays, Paid Sick/EID Days, Medical and Prescription Plans
Posted 31d ago
Apply by Jul 9
~40 hrs/week
Responsibilities
The Center Therapy Director provides direct rehabilitative patient care while supervising staff therapists and managing clinical center metrics. They are responsible for optimizing clinical workflows, fostering relationships with referral sources, and ensuring compliance with state practice acts.
Requirements
Candidates must hold a Bachelor's or Doctor of Physical Therapy degree from an accredited institution and meet jurisdictional licensure requirements. At least two years of demonstrated clinical experience and strong leadership abilities are customarily required.
Full job description
Overview
$20,000 Hiring Bonus Offered!Bonus Potential! Monthly and Quarterly Bonus Incentives!
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
As the Center Therapy Director, your responsibilities include supervisory duties and providing rehabilitative services for disabled, injured, and diseased patients within the center. You’ll align with Concentra Medical Centers’ Injury Process Management, their rehabilitation philosophy in occupational medicine, and relevant policies, practices, and regulations.
Responsibilities
Spends 100% of time in a center providing direct patient care, leading by example, and creating an exceptional patient experience
Manages key clinical center metrics that are provided by Clinical Analytics and relate to quality outcomes and holds therapists accountable
Consistently demonstrates all components of the Physical Therapy Guidebook and the Perfect PT visit
Manages clinical outcomes and addresses outlier cases with staff therapists
Ensures clinical workflows to optimize patient capture, processing of referrals and scheduling
Executes therapy plan for each patient with a focus on early intervention and same day evaluation
Creates a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, and patient safety
Works with DTO to identify clinical improvement opportunities
Fosters relationships with employers, referral sources and payer groups through routine communications and engagement opportunities
Masters use of clinical systems to ensure efficient and excellent supportive documentation, appropriate and optimal coding levels, charge capture, and follow-through on all patient care orders
Ensures compliance with individual State Practice Act/Rules and Regulations/WC Regulations
Drives patient and client experience and satisfaction metrics
Actively participates in CLT meetings with COD and CMD to improve quality, patient safety, outlier management, and ensures the ongoing development and growth of the center’s business
Maintains and cultivates relationships with center clients and payers while responding to requests within 24 hours
Works with DTO and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies
Promotes, cultivates, and exemplifies Orange Book values for all center colleagues
Develops colleague success through all aspects of the talent life cycle for staff therapists and PTSS within the center
Fosters an environment of collaboration, professionalism, patient and colleague safety, quality care, continuous improvement and reward and recognition
Leads and promotes collaboration within CLT and across disciplines to achieve clinical and business outcomes
Accountable for understanding and input on Center financial drivers (GRV, PI, New Injuries, TAT) and outcomes in order to achieve annual business plan
Promotes center initiatives and work flows that are consistent with those in other centers
Possesses financial awareness and provides input to center budget and key business metrics
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications
Bachelors of Science or advanced degree in Physical Therapy (Doctor of Physical Therapy) from an accredited college or university
Must meet licensure requirements of jurisdiction
Customarily at least two years of demonstrated clinical experience
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Demonstrated outstanding clinical knowledge of physical/occupational therapy services
Demonstrated outstanding dedication to Concentra’s philosophy of therapy in occupational medicine
Demonstrated outstanding interest in the leadership of therapy staff
Demonstrated leadership qualities and administrative abilities to the job responsibilities as described
Demonstrated excellent communication skills and the ability to exercise proper judgment, make decisions, and motivate employees
Additional Data
Generous paid time off (PTO)
Paid holidays
Paid sick/EID days
Set schedule
Flexible per diem opportunities*
Medical and prescription plans
Basic and enhanced dental and vision plans
Supplemental health benefits (accident, critical illness, hospital indemnity insurance)
LifeWorks employee assistance program
Company-funded HSA
Short-term disability
Pre-tax spending accounts (health care and dependent care FSA)
Training provided in our world-class occupational medicine process management model*
Medical experts panel (MEP)
Concentra CEU courses
New hire learning program
Occupational Health University
Leadership development program
Manual therapy certification
Yearly CEU stipend and CEU time
Tuition reimbursement
Professional On-demand Learning Modules*
Malpractice insurance*
Unmatched opportunities for advancement locally and nationally*
Traditional and Roth 401(k) with employer match*
Competitive salary*
Colleague referral bonus program*
Colleague discount program*
Life insurance/disability
Pre-tax spending accounts
Relocation assistance (when applicable)
Incentive/RVU bonus
Commuter benefits
Identity theft services
Company-paid long-term disability
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
Related keywords
Physical TherapyOccupational MedicineHIPAAPHIState Practice ActWC RegulationsClinical AnalyticsPatient CaptureEarly InterventionManual TherapyCEURVU BonusInjury Process ManagementRehabilitationHealthcare Management
WHO WE ARE:
Concentra is the leader in occupational health with 40+ years of improving the health of America's workforce, one patient at a time. More than 11,000 Concentra colleagues provide occupational medicine, onsite health care, physical therapy, and telemedicine services from nearly 520 medical centers and 130+ onsite clinics nationwide.
THE CONCENTRA WAY:
Living out our Mission, Vision, and Values to improve the patient experience, redefine health care, and help people achieve lifelong well-being.
OUR MISSION:
Improving the health of America’s workforce, one patient at a time.
OUR VISION:
Every person is treated the Concentra Way: quality clinical care and a positive customer experience from welcoming, respectful, and skillful colleagues.
OUR VALUES:
A healing focus, a selfless heart, and a tireless resolve.
Our goal at Concentra is living out our Mission, Vision, and Values to improve the patient experience, redefine health care, and help people achieve lifelong well-being,
SCAM ALERT: Concentra has been informed that scammers are using our name to scam individuals who believe they are applying for an opportunity with Concentra or receiving a job offer from Concentra. These scammers can be very convincing, going so far as to steal the profile pictures from our actual recruiters from their LinkedIn profiles and using email addresses that contain the word ‘Concentra’ such as ‘@ConcentraCareers’ or ‘@ConcentraJobs’ or '@concentracareerdesk.' The scammers will typically ask you to send money at some point (for equipment, training, or a uniform, etc.). A LEGITIMATE CONCENTRA RECRUITER OR HIRING MANAGER WILL NEVER ASK YOU TO SEND US MONEY. Also, you will never receive a job offer from us if we have not verbally interviewed you. For more information on recruiting scams or to report a recruiting scam visit the website of the Federal Trade Commission at https://www.consumer.ftc.gov/articles/0243-job-scams.
Offices: 5080 Spectrum Drive, Suite 1200 West Tower, Addison, Texas 75001, US
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