Description Position Purpose Section Do you think of your pet as a member of the family? If so, then we have a lot in common! Like you, we are extremely devoted to our pets and only want the best for them. We are a commu…
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RETAIL CUSTOMER SERVICE SUPERVISOR (FRONT END SUPERVISOR)
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Mid level
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Senior Manager, Admin Systems Transformation, Oracle/UKG
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Senior$399M raised
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Senior Manager, Admin Systems Transformation, Oracle/UKG
Rochester, Minnesota, United States · Hybrid
$134k–$195k/yr
Senior$399M raised
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$15/hr–$17/hr
Part-time
Discounted Pet Insurance, Paid Time Off, 401(k) Program, Employee Assistance Program, Employee Discounts, Team Member Feeder Program
Posted 13d ago
~40 hrs/week
Responsibilities
The Supervisor assists the Store Manager in overseeing daily operations and delivering exceptional service to pet parents. Responsibilities include managing the front end, maintaining store cleanliness, and promoting pet health through product knowledge.
Requirements
Candidates must be at least 18 years old with a passion for pet well-being and a flexible schedule for evenings and weekends. Professional retail and supervisory experience are preferred, along with the ability to lift 50 pounds.
Full job description
Description
Position Purpose Section
Do you think of your pet as a member of the family? If so, then we have a lot in common! Like you, we are extremely devoted to our pets and only want the best for them. We are a community of true pet lovers with shared interests and values. We are professionally committed to being your resource for all aspects of pet ownership including health and nutrition, training, grooming and the latest in general pet care. As a Supervisor, you make a difference in the lives of pets by delivering exceptional service to our pet parents, acting as a steward of the store’s environment, achieving positive business results, and performing operational functions.
Essential Job Functions Section
Responsibilities
The incumbent must be able to perform all the following duties and responsibilities with or without reasonable accommodation.
Provide guests with an exceptional experience.
Assist the Store Manager in overall management of store operations.
Share product knowledge and suggestions to fit customer needs and promote pet health.
Perform front end duties such as handling the cash register, bagging, replenishing merchandise, and preparing displays.
Organize and maintain a clean store front and stock room.
Assist with other projects as needed including markdowns, re-tickets, labeling products, and special store events.
All other assigned duties from the Store Manager and/or any member of the Retail Management Team.
Requirements
Qualifications
Must be 18 years or older.
Passion for extraordinary customer service and the well-being of pets.
Professional retail sales experience preferred.
Professional supervisory experience preferred.
Willingness to be educated about the products and services offered.
Demonstrated ability to meet sales targets.
Excellent communication skills-both verbal and written.
Ability to work a flexible schedule to meet the needs of the business, which will require evening and weekend shifts.
Time management and organizational skills.
Physical Demands
Position requires a person to be both indoors and outdoors (to assist with customer carry out).
Must be able to stand 8 hours per day with or without reasonable accommodation.
Must be able to lift 50 pounds on a regular basis with or without reasonable accommodation.
Must be comfortable working with a wide variety of animals including small and large dogs.
Must be able to work around pet hair and dander.
Program and Benefits Section
Part-time team members enjoy the following:
Programs and benefit eligibility will vary based on average hours worked and length of service.
Greatly discounted, employer-subsidized pet insurance
PTO (paid time off) – 1 hour per every 30 hours worked
401(k) Program – employer match at a rate of 0.25% for each 1% contribution, up to 6%. Must be 21 or older.
Team Member Feeder Program - eligible for one unit (bag or case of cans) of the participating vendors product/s each month
Store Bonus Incentive Program
Growth opportunities! Be sure to ask about our Store Manager In Training and Groomer Apprenticeship programs
$15.00-$17.63 per hour DOE/DOQ
Subject to change depending on State/City/County minimums.
IPP is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or team member based on any legally recognized basis, including but not limited to: race, color, national origin or ancestry, religion, sex (including pregnancy, lactation, childbirth or related medical conditions) gender identity or expression, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, sexual orientation, age (40 or over), or any other status protected by federal, state, or local law.
Independent Pet Partners (IPP) is a digital, retail, educational and services platform for holistic pet wellness comprised of two independent brands: Chuck & Don’s and Kriser’s Natural Pet. While each brand supports a unique region of the country, both share a common philosophy and mission.
At IPP, we believe wholeheartedly that maximizing pet wellness is as paramount to living our own best lives as it is for our four-legged family members. Pets and people help each other thrive. That’s why we created a nose-to-tail pet experience unlike any other, with wellness experts, nutritionists, groomers, products and services all under one roof.
We’re your neighborhood independent pet supply store – a team of pet parents and pet enthusiasts dedicated to delivering an unrivaled in-store and online experience for every customer, every day. We’re reimagining the customer journey and the intersection of digital and in-person connections while investing in our own growth with a services-led approach.
Our goal is to support our existing businesses and build them for the future, cultivating loyalty through a superior customer experience. Join us on this exciting pet wellness revolution, helping all pets live their happiest, healthiest lives.
Offices: 8450 City Centre Dr, Woodbury, Minnesota 55125, US
How much do Management & Leadership jobs in Minnesota pay?
Based on 5370 listings with disclosed salaries, most management & leadership jobs in Minnesota pay between $68k–$170k per year. Individual offers vary with seniority, company size, and specialization.
How many Management & Leadership jobs are open in Minnesota right now?
There are currently 10,442 open management & leadership positions in Minnesota listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Minnesota?
Companies currently hiring include Domino's, Mayo Clinic, UnitedHealth Group, Bagel Brands, Kwik Trip, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Minnesota?
Yes — 2438 of the 10442 open management & leadership positions offer remote or hybrid work (624 remote, 1814 hybrid).
How do I apply for Management & Leadership jobs in Minnesota?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.