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Morrison Products, Inc.
Human Resource Representative
Cleveland, Ohio, United States · On-site
Mid level
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$57k–$117k/yr
Full-time
Medical coverage, Dental coverage, Pension plan, 401(k) plan, Paid time off, Flexible vacation policy
Posted 33d ago
~40 hrs/week
Responsibilities
The TTC Team Lead provides operational support and client service to Talent Consultants and leaders within the Talent Enablement Center. Key duties include serving as a subject matter expert on processes, managing team performance, and analyzing reporting trends for leadership.
Requirements
Candidates must possess strong leadership and coaching skills along with advanced proficiency in MS Office and Talent-related applications. Ability to manage stakeholders, adhere to risk management practices, and apply basic project management skills is required.
Full job description
At EY, we’re all in to shape your future with confidence.
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
The Opportunity:
The Talent Team Coordinator (TTC) Team Lead works within the TTC team in the Talent Enablement Center (TEC) to provide exceptional client service to our Talent Consultant (TC), Strategic Talent Consultant (STC), and Talent Leader clients.
The role may work as part of project teams to provide advanced operational support to projects/programs
The TTC/TRT Team Lead is called upon to assist in delivering services and managing relationships
The TTC/TRT Team Lead could be asked to serve as counselor and to provide backup support to their TTC/TRT counterpart
Your key responsibilities
Serve as subject matter expert on team processes, tools and reporting
Review reporting through second level review and provide full analysis of relevant trends for leadership
Identify the need for, develop and facilitate departmental training material/updates
Review the work of team members and coach for consistent and accurate delivery
Manage escalations as needed and report/address data incidents timely
Provide counseling support in alignment with supervisor and team goals
Conduct performance management conversations followed with written documentation
Perform team or supervisor duties in a backup capacity as needed
Analytical/Decision Making Responsibilities
Has in-depth knowledge of the firm’s business, organizational structure and human resources operations and how this relates to their area and overall Talent operations
Understands and navigates dependencies with other Talent teams and stakeholders, manages relationships well and partners with leaders to address areas of misalignment
Uses knowledge and skills to analyze trends, challenge existing processes and makes recommendations to improve processes and/or operational efficiencies related to their area of expertise
Uses proven judgment in applying policies and procedures
Fairly evaluates performance to policies and procedures, gains alignment with supervisor and coaches counselees to improve quality, efficiency and trust with clients
Demonstrates professionalism, leadership, proven problem solving and analytical skills
Follows through on commitments and accepts ownership of results
Supervision Responsibilities
Performs duties and responsibilities with minimal supervision from department Supervisor in accordance with department(s) policies, procedures and service level agreements
Exercises a high degree of independence and autonomy, yet works collaboratively with leaders to ensure alignment and consistency
Identifies the need for, develops and implements training to all department personnel – new and ongoing
Communicates with and influences department manager and leadership in area of expertise
May measure the accuracy and timeliness of staffs’ output and provides recommendation on individual and team improvements.
Provide regular or spot coaching to teammates on performance, as directed by Supervisor
In the absence of the Supervisor, the TTC Team Lead may function on behalf of the Supervisor
Develops and maintains effective working relationships with stakeholders in and outside of Talent; supports an environment that promotes effective teamwork and collaboration
To qualify for the role, you must have
Understands the expectations of stakeholders and delivers high quality, efficient service exceeding client expectations
Ability to identify and resolve issues that impact the delivery of quality service
Adheres to risk management practices
Basic project management skills (e.g., identify objectives and stakeholders, collect inputs, provide status updates, confirm decisions, manage communications)
Strong knowledge and application of relevant EY Talent policies
Excellent presentation, verbal, and written communication skills
Ability to meet new challenges and changes with an open mind; demonstrates commitment to the job.
Interacts effectively with others, developing rapport within and outside of Talent
Demonstrates advanced proficiency with firm standard technology including MS Office applications (ex. Excel, Word, Outlook, PowerPoint, SharePoint), Intranet, and other Talent related applications.
Strong leadership and coaching skills to strengthen individual and team performance
What we offer you At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $56,600 to $102,700. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $67,900 to $116,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at [email protected].
EY is building a better working world by creating new value for clients, people, society, the planet, while building trust in the capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams in more than 150 countries work across a full spectrum of services in assurance, consulting, tax, strategy and transactions, strengthened by sector experience and diverse ecosystem partners.
Find out more about the EY global network: http://ey.com/en_gl/legal-statement
Offices: 6 More London Place, London, SE1 2DA, GB · Avenida Presidente Juscelino Kubitschek, 1909, North Tower | 6th to 10th floor, São Paulo, SP 04543-011, BR · Level 16, Ernst & Young Tower, Oriental Plaza, No. 1 East Chang An Avenue, Dong Cheng District, Beijing, 100738, CN · 5 Times Square, New York, New York, 10036-6530, US · 1 More London Place, London, London, SE1 2AF, GB
How many Human Resources jobs are open in Cleveland, OH right now?
There are currently 90 open human resources positions in Cleveland, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Human Resources roles in Cleveland, OH?
Companies currently hiring include Sherwin-Williams, Gallagher Bassett, Judson Park Retirement, VOCATIONAL SERVICES INC, Youth Opportunities Unlimited, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Human Resources jobs in Cleveland, OH?
Yes — 31 of the 90 open human resources positions offer remote or hybrid work (8 remote, 23 hybrid).
How do I apply for Human Resources jobs in Cleveland, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.