Cleveland, Ohio, United States · On-site
$20/hr–$24/hr
Sign-On Bonus- 1,200.00 Case Manager – Permanent Supportive Housing | Professional I The Centers | Various Locations Available| Full-Time | Non-Exempt This position supports operations across multiple locations. Gr…
Skills: Case Management, Care Coordination, Crisis Intervention, Therapeutic Relationship Building, Service Planning
Cincinnati, Ohio, United States · On-site
$70k–$850k/yr
Job Summary The Southwest Hub Director provides highly confidential policy, education, program and administrative support for the Mental Health & Addition Advocacy Coalition (MHAC) and its Southwest (SWO) Hub. Additional…
Skills: Public Policy Analysis, Grassroots Organizing, Coalition Management, Member Recruitment, Grant Writing
Cleveland, Ohio, United States · On-site
$55k–$73k/yr
Professional III, Behavioral Health Therapist, Permanent Supportive Housing (PSH) The Centers | Cleveland, Ohio | Behavioral Health Program | Full-Time | Exempt Make a Difference Where It Matters Most At The Centers, we …
Skills: Individual Therapy, Group Therapy, Mental Health Assessment, Treatment Planning, Crisis Intervention
Cleveland, Ohio, United States · On-site
$15/hr–$22/hr
The IPS Supported Employment & Education Specialist delivers Individual Placement and Support (IPS) services by helping individuals with mental health challenges obtain and maintain competitive, community-based employmen…
Skills: Community Engagement, Vocational Assessment, Case Management, Employer Networking, Job Development
Cleveland, Ohio, United States · On-site
$75k–$85k/yr
Job Summary Under the supervision of the Director of Specialized Services, the Program Manager Is responsible for overseeing the implementation of ACT services, which are designed to promote community-based mental health…
Skills: Clinical Acumen, Situational Leadership, Team Building, Communication, Problem Solving
Cleveland, Ohio, United States · On-site
At The Centers, meaningful work is grounded in a culture where people feel valued. As a 2026 USA TODAY Top Workplaces winner, the organization is nationally recognized, based entirely on employee feedback, for trust, pur…
Skills: Safe Vehicle Operation, Food Safety, Inventory Management, Customer Service, Bilingual English/Spanish
Cleveland, Ohio, United States · On-site
Job Summary The Milieu Specialist is a critical frontline position at the Behavioral Health Crisis Center responsible for creating and maintaining a safe, therapeutic environment for individuals experiencing mental healt…
Skills: Crisis Intervention, De-escalation Techniques, Trauma-Informed Care, Patient Monitoring, Therapeutic Milieu Management
Cleveland, Ohio, United States · Hybrid
$55k–$73k/yr
The Centers is seeking Full-time School-Based Behavioral Health Therapists to manage a diverse caseload and collaborate with persons served and other providers to assure that the mental, emotional, and psychosocial needs…
Skills: Individual Counseling, Therapeutic Behavioral Support, Parent Guidance, Family Interventions, Group Counseling
Cleveland, Ohio, United States · On-site
$47k–$57k/yr
Electronic Health Record (EHR) Specialist At The Centers, meaningful work is grounded in a culture where people feel valued. As a 2026 USA TODAY Top Workplaces winner, the organization is nationally recognized, based ent…
Skills: EHR Administration, Adult Education, HIPAA Compliance, IT Change Control, Workflow Analysis
Cleveland, Ohio, United States · On-site
$15/hr–$24/hr
JOB SUMMARY Under the direction of the Director of Operations and reporting to the Team Supervisor, The Behavioral Health Specialist participates in the clinical team by providing care and care coordination to individual…
Skills: Care Coordination, Case Management, Clinical Assessment, Treatment Planning, Bilingual Spanish
Cleveland, Ohio, United States · On-site
$15/hr–$24/hr
JOB SUMMARY Under the direction of the Director of Operations and reporting to the Team Supervisor, The Behavioral Health Specialist participates in the clinical team by providing care and care coordination to individual…
Skills: Care Coordination, Case Management, Bilingual Spanish, Clinical Assessment, Treatment Planning
Cleveland, Ohio, United States · On-site
$20/hr–$23/hr
Medical Assistant; Integrated Care (Primary and Behavioral Health Care The Centers is seeking Medical Assistants to provide general clinic support through a team-based integrated care model (Primary Care and Behavioral H…
Skills: Patient Intake, Patient Discharge, Scheduling, Phlebotomy, Patient Education
Cleveland, Ohio, United States · On-site
Summary Under the supervision of the Care Management Supervisor, the social work intern will work in an interdisciplinary team to improve access to integrated services for our clients. The intern will work with the site …
Skills: Case Management, Clinical Screening, Crisis Intervention, Interdisciplinary Collaboration, Patient Advocacy
Cleveland, Ohio, United States · On-site
$25/hr–$28/hr
Licensed Practical Nurse – Psychiatry / WinMAT About This Opportunity Are you a compassionate, skilled LPN who believes that every person deserves access to high-quality, dignified care — no matter where they…
Skills: Nursing Process, Patient Education, Venipuncture, Intramuscular Injections, Subcutaneous Injections
Cleveland, Ohio, United States · On-site
$15/hr–$16/hr
At The Centers, meaningful work is grounded in a culture where people feel valued. As a 2026 USA TODAY Top Workplaces winner, the organization is nationally recognized, based entirely on employee feedback, for trust, pur…
Skills: Customer Service, Patient Registration, Scheduling, EPIC, HIPAA Compliance
Cleveland, Ohio, United States · On-site
$33/hr–$37/hr
Psychiatric Registered Nurse About the Role Are you a compassionate, skilled Registered Nurse with a passion for behavioral health? We are seeking a dedicated Psychiatric Registered Nurse to join our interdisciplinary Ps…
Skills: Psychiatric Assessment, Medication Management, Clinical Assessment, Intramuscular Injections, Electronic Medical Records
Cleveland, Ohio, United States · On-site
Job Summary: Permanent Supportive Housing (PSH) is a model that combines low-barrier, affordable housing, health care, and supportive services to help individuals and families achieve and maintain housing stability. PSH …
Skills: Case Management, Care Coordination, Behavioral Health Interventions, Crisis Intervention, Housing First
Cleveland, Ohio, United States · Hybrid
$105k–$120k/yr
Healing. Teaching. Inspiring. — And Now, Leading the Future of Our EHR. At The Centers, technology is not an end in itself. It is how we extend care, reduce burden on the clinicians doing the most important work in…
Skills: EHR Governance, Epic Systems, Clinical Informatics, Strategic Planning, AI Implementation
Cleveland, Ohio, United States · On-site
Job Summary Under direction of the Nurse Manager and working as part of the Psychiatric Care Team, the Nurse is responsible for conducting psychiatric assessment; assessing physical health needs; providing management and…
Skills: Psychiatric Assessment, Medication Administration, Patient Education, Crisis Intervention, Triage
Cleveland, Ohio, United States · On-site
Job Summary Under direction of the Nurse Manager and working as part of the Psychiatric Care Team, the Nurse is responsible for conducting psychiatric assessment; assessing physical health needs; providing management and…
Skills: Psychiatric Assessment, Medication Administration, Patient Education, Triage, Case Management
Cleveland, Ohio, United States • On-site
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Provide strength-based case management and integrated health services to individuals experiencing chronic homelessness to ensure housing stability. Coordinate with multidisciplinary teams to connect clients with medical, behavioral health, and social resources while maintaining detailed clinical documentation.
Requires a high school diploma and at least three years of case management experience, with a bachelor's degree in a related field preferred. Must possess a valid Ohio driver's license, an insured vehicle, and obtain Nonviolent Crisis Intervention certification within 60 days of hire.
The Centers | Various Locations Available| Full-Time | Non-Exempt
This position supports operations across multiple locations.
At The Centers, we believe that safe, stable housing is the foundation for every person's ability to thrive. Our Permanent Supportive Housing (PSH) program combines low-barrier, affordable housing with integrated health care and wraparound supportive services — helping individuals and families who have experienced chronic homelessness build the stability they deserve.
We are looking for a compassionate, skilled, and mission-driven Case Manager to join our PSH Care Team. If you are someone who believes in the dignity and resilience of every person you serve, and who brings evidence-based practice to life through genuine human connection, we want to hear from you.
As a Case Manager in our Permanent Supportive Housing program, you will provide strength-based case management services to individuals with histories of chronic homelessness, behavioral health conditions, and complex psychosocial needs. Your work will be rooted in whole-person care — addressing not just immediate needs, but the medical, behavioral health, substance use, and social determinants of health factors that shape long-term wellness and housing retention.
Engagement and Client Support
You will build and sustain meaningful, therapeutic relationships with clients through face-to-face, telephonic, office-based, property-based, and community-based engagement. You will explain the purpose and process of case management to clients, conduct comprehensive assessments of strengths and needs, administer appropriate screening tools, and support clients in developing the independent living skills — including budgeting, understanding leases, and paying bills — that promote lasting housing stability.
Service Planning and Case Management
You will develop and maintain individualized service plans and housing success plans that reflect client goals, measurable outcomes, and evidence-based strategies. You will apply Housing First, Harm Reduction, Motivational Interviewing, Stages of Change, and Stage-Wise Interventions to support wellness and housing retention. You will also provide ongoing life skills training and pro-social support, individually and in groups, and conduct continuous monitoring to evaluate progress and adjust interventions.
Coordination, Linkage, and Monitoring
You will work side-by-side with a multidisciplinary team — including counselors, nurses, physicians, pharmacists, social service staff, and Property Management — to connect clients to the full range of community resources they need: primary care, behavioral health, substance use services, benefit programs, educational supports, vocational resources, and social networks. You will assist clients with benefit applications, advocacy, and appeals, and support smooth transitions in care following hospitalizations or other disruptions.
Clinical Proficiency and Documentation
You will recognize behavioral health, physical health, and substance misuse presentations, apply appropriate risk and lethality assessment practices, and use clinical supervision effectively. You will document all case management activity in the organization's electronic medical record system in a clear, objective, and timely manner, ensuring that documentation directly links services to client goals and outcomes. You will protect client privacy and confidentiality in strict accordance with applicable laws and organizational policy.
Site and Program Support
You will contribute to the vitality of the PSH community by participating in multidisciplinary team meetings, housing inspections, move-in and move-out planning, and community-building activities. You will also support onsite food pantry operations approximately once per month and maintain required food safety certification as provided through The Centers.
Education
High school diploma or equivalent required.
Bachelor's degree in Social Work, Psychology, or a mental health-related field preferred. If your degree is in a related field, two years of care coordination or case management experience is preferred.
Licensure and Certification
Valid Ohio driver's license and access to an insured vehicle required for client transportation and community-based services.
Nonviolent Crisis Intervention certification required within 60 days of hire.
Active Community Health Worker certification preferred.
Experience
At least three years of case management or care coordination experience required.
Prior experience working with adults with serious and persistent mental illness preferred.
Skills and Competencies
Ability to work collaboratively and effectively as part of a multidisciplinary team.
Ability to develop effective therapeutic relationships and engage clients in assessment, goal setting, service planning, and ongoing care coordination.
Ability to identify needs, problem-solve barriers, and connect clients to appropriate community resources and supports.
Working knowledge of behavioral health, substance use, trauma-informed care, stages of change, harm reduction, and housing stability practices.
Ability to understand and support a team-based, client-centered service delivery model.
This role operates in professional office, property-based, and community-based environments throughout the Cleveland area and surrounding communities. Local travel is required to provide case management, attend meetings and trainings, transport or accompany clients, and support community-based service needs. The employee may be required to lift up to 40 pounds occasionally in connection with site, delivery, or food pantry activities. Approved nonviolent crisis intervention and de-escalation techniques are expected to be applied when needed.
The Centers is a community anchor — a place where dedicated professionals come to do meaningful work alongside colleagues who are equally committed to care. As a member of the PSH Care Team, you will be part of an integrated, collaborative approach that touches every aspect of a person's well-being.
The Centers is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Creating life-changing solutions for people in Northeast Ohio to lead healthier and more successful lives.
Circle Health Services has merged with The Centers for Families and Children and are now known as The Centers. The Centers fights for equity by healing, teaching, and inspiring individuals to reach their full potential, ensuring communities are equitable, healthier, and prosperous. Our innovative 2Gen approach centers on the whole family to create a legacy of educational success and economic prosperity that passes from one generation to the next. Through this model, we integrate health and wellness services for children, teens, and adults, , including primary care, behavioral health care, addiction services, HIV treatment and in-house pharmacies. We also offer family support programs, including early childhood development, job training and workplace/workforce development. We are one of the oldest and largest health and human service agencies in Northeast Ohio, with 11 locations serving nearly 20,000 people each year.
Offices: The Nancy Lyon Porter Building, 4500 Euclid Avenue, Cleveland, OH 44103, US
Creating life-changing solutions for people in Northeast Ohio to lead healthier and more successful lives.
Circle Health Services has merged with The Centers for Families and Children and are now known as The Centers. The Centers fights for equity by healing, teaching, and inspiring individuals to reach their full potential, ensuring communities are equitable, healthier, and prosperous. Our innovative 2Gen approach centers on the whole family to create a legacy of educational success and economic prosperity that passes from one generation to the next. Through this model, we integrate health and wellness services for children, teens, and adults, , including primary care, behavioral health care, addiction services, HIV treatment and in-house pharmacies. We also offer family support programs, including early childhood development, job training and workplace/workforce development. We are one of the oldest and largest health and human service agencies in Northeast Ohio, with 11 locations serving nearly 20,000 people each year.
Offices: The Nancy Lyon Porter Building, 4500 Euclid Avenue, Cleveland, OH 44103, US
