Child Welfare Certified Assistant Program Director (7941)
Largo, Florida, United States · On-site
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Skills: Leadership, Administrative Abilities, Statistical Interpretation, Relationship Management, Communication
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Full-time
bachelor degree, professional certificate
Medical Insurance, Dental Insurance, Vision Insurance, Telehealth, Employee Assistance Program (EAP), Employer Paid Life Insurance
Posted 35d ago
~40 hrs/week
Responsibilities
The Assistant Program Director supports the Child Welfare Case Management Organization by ensuring contractual benchmarks and client safety are met. They oversee Case Managers and Supervisors, manage quality improvement processes, and maintain community relations.
Requirements
Candidates must have a Bachelor's degree in Human Services and an active Child Welfare certification. A minimum of 5 years of job-related experience and 3 years of supervisory experience are required.
Full job description
#nowhiring
Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.
LSF is seeking a talented Child WelfareAssistant Program Director who wants to make an impact in the lives of others.
This role requires an active Child Welfare certification. Limited exceptions may be considered for out-of-state equivalent experience. Experience must be direct, hands-on child welfare experience. Adjacent experience will not be considered. Misrepresentation of credentials will result in immedidate disqualification.
Purpose and Impact:
The Assistant Program Director will support the mission and purpose of the Child Welfare Case Management Organization program. Will assist CMO Program Director as needing to ensure performance and contractual benchmarks, direction to Child Welfare Case Manager and Child Welfare Case Manager Supervisors in designated units, developing and enhancing community relations, attendance at community meetings as directed by supervisor, overseeing PQI and accreditation processes with guidance from Program Director. Responsible for meeting contractual performance and ensuring safety, well-being and permanency of children served.
Essential Functions:
Monitors daily operation of assigned Child Welfare Case Management units to assure client safety and case management progression toward agency’s contract goals.
Identifies cases of special interest or increased risk, and arranges for staffing's with Child Welfare Case Manager, Supervisor and Program Director.
Reviews random samples of case files and Home SafeNet notes from each assigned unit to determine effectiveness of services and quality of documentation.
Meets with each assigned Supervisor at least once every 2 months to review cases, and to assure Supervisor’s compliance with bi-monthly one-on-one supervision of Case Managers.
Meets regularly with Program Director to review cases.
Participates with Program Director and Supervisor of Quality Assurance in formulation of agency policies, and with agency CQI activities.
Attends staffing's and meetings as required.
Is available by cell phone 24 hours 7 days per week unless on agency approved leave.
Performs written employee evaluations for all assigned Case Manager Supervisors.
Responds to staff and clients to ameliorate problems.
Participates in recruitment, hiring and training of new employees.
Other Functions:
Performs other duties required to meet this program's goals.
Physical Requirements:
Must have a high level of energy, be adaptable to irregular hours, be able to be on-call as needed, and be available to travel as required.
Education:
Bachelor’s degree in Human Services is required.
Child Welfare certification requried.
Experience:
Must have a minimum of 5 years of job-related experience and 3 years of supervisory experience.
Child Welfare certification requried.
Skills:
Must possess demonstrated leadership and administrative abilities, be able to interpret statistics in order to monitor contract performance, be able to establish effective working relationships with agency staff and with outside service providers, ad be effective at communicating at all levels.
Other:
Must demonstrate sensitivity to our services population’s cultural and socioeconomic characteristics and needs.
Principal Accountabilities:
Reports to Program Director
Team player with co-workers, administrators, and funders
Accurate, complete, and timely submission of required statistical reports
Adherence to all licensing and quality assurance standards
Adherence to agency policies and procedures
Must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs
Why work for LSF?
LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.
Amazing benefits package including:
Medical, Dental and Vision
Telehealth (24/7 online access to Doctors)
Employee Assistance Program (EAP)
Employer paid life insurance (1X salary)
13 paid holidays + 1 floating holiday
Generous PTO policy (starting at 16 working days a year)
Note: Head Start employees paid time off and holiday schedule may differ
403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
Tuition reimbursement
LSF is proud to be an equal opportunity employer.
Lutheran Services Florida is mandated to perform background screenings for employment in accordance with the Florida Care Provider Background Screening Clearinghouse as outlined in Section 435.12, Florida Statutes. Additionally, pursuant to House Bill 531 (2025), Lutheran Services Florida must ensure that all job vacancy postings and advertisements include a clear and conspicuous link to the AHCA Clearinghouse website and its requirements. For more information on background screening requirements please visit: https://info.flclearinghouse.com
Lutheran Services Florida (LSF) is a non-profit organization transforming lives by ensuring safe children, strong families, and vibrant communities.
Founded in 1982, LSF currently touches the lives of 1 in 50 Floridians every year through various programs, including early education, youth shelters, foster care, refugee and resettlement services, substance abuse mental health services, and adult guardianship. Headquartered in Tampa, Florida, LSF has more than 60 programs throughout Florida and approximately 1,400 dedicated employees.
Offices: 3627A West Waters Ave, Tampa, Florida 33614, US · 3627 W Waters Ave, Tampa, Florida 33614, US
Social ServicesAdvocacyChild WelfareHomeless ServicesYouth SheltersHead StartEarly Childhood EducationFamily ServicesCommunity ServicesGuardianship
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