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The role involves providing advanced technical support for network and security infrastructure, including troubleshooting, incident management, and root cause analysis. You will also be responsible for executing configuration changes across global enterprise environments and maintaining documentation for network-related outages.
Requirements
Candidates must have a strong understanding of TCP/IP, L2/L3 protocols, and security concepts, along with experience in Cisco environments and various network appliances. A college diploma or university degree in Information Technology and relevant certifications like CCNP are preferred.
Full job description
Job Description
What is the opportunity?
As a Senior Network and Security Analyst you will provide consistent levels of organizational and technical expertise necessary for the successful implementation, maintenance and support of the critical network and security infrastructure services across all global RBC Intranet (Core, LAN/WAN, Server Farm), Internet (Surfing, E-commerce), and Extranet environments. The primary responsibilities of this role is to provide advanced level technical support for troubleshooting, and implementing configuration changes across a variety of vendor platforms. You will be regularly working with clients, business partners, escalation teams (implementation/engineering), and vendors to resolve incidents/problems, perform root cause analysis, and deliver infrastructure changes across the global RBC Enterprise (North & South America, Caribbean, Europe, Asia-Pacific).
What will you do?
Responding to network event and incident escalations from the first-level support Service Desk, internal/external clients and business partners
Performing root cause analysis with vendor engineers and escalation teams for major incidents and recurring problems, and implementing permanent solutions
Managing the team's ServiceNow incident/problem/change ticket queues in accordance to established SLAs
Execution of network and security infrastructure configuration changes across the global enterprise
Performing audits for consistency in Network Management Systems, documentation, and configuration
Creating/improving support documentation and ensuring shift reports are documented and kept up-to-date for major network-related outages
Participate in 24 x 7 on-call rotational shifts including evening and night shifts.
Participating in meetings and training sessions to review and understand new technology and service deployments
What do you need to succeed?
Must Have
Excellent understanding of TCP/IP, including packet inspection/protocol analysis using packet analyzers for troubleshooting is highly desired
Solid understanding and troubleshooting capability of L2/L3 protocols (ARP, HSRP, VRRP, STP, BGP, VRF, OSPF, VPC) in a Cisco environment
Good understanding of application protocols such as DNS, DHCP, HTTP, FTP, TLS, etc.
Knowledge of security concepts such as NAT/PAT, IPSEC, SSL, DDoS, IP Spoofing etc.
Excellent understanding of the OSI model
Experience working with the following network and security appliances/vendors:
Load balancers (F5 LTM/GTM, Citrix Netscaler),
Firewalls (Nokia Check Point, Palo Alto)
Cisco IOS & NX-OS based routers & switches
Working knowledge of Arista, Cisco ONS 15454, Symantec ProxySG/SSLV, FireEye MPS, Arbor Pravail, Cisco Firepower IDS, Infoblox, Neustar, Cisco ACI. Ciena Optical, Juniper Pulse Secure, Fortinet FortiGate, Akamai CDN is considered an asset
Fluency in programming languages and automation tools (Python, Ansible, etc.) is considered an asset
Nice to Have
Sound understanding and working knowledge of Cisco UCS, FCoE, VSAN, VDC, vPC, VXLAN, Cisco ACI, VMware is considered an asset
College diploma or University degree related to Information Technology, with a focus on Telecommunications
CCNP R&S/DC certification or equivalent level of knowledge
What’s in it for you
We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our communities, and achieving mutual success.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible work/life balance options
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Opportunities to building close relationships with clients
Access to a variety of job opportunities across business and geographies
#LI-POST
#TECHPJ
Job Skills
Additional Job Details
Address:
RBC CENTRE, 155 WELLINGTON ST W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
TECHNOLOGY AND OPERATIONS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2026-07-10
Application Deadline:
2026-08-17
Note:Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
Backer of Canada’s most daring innovators and idea generators. We power bold. #RBCxPowersBold
Offices: 20 King St W, Toronto, Ontario M5H 1C4, CA · 335 8 Ave SW, Calgary, Alberta T2P 1C9, CA · 1055 W Georgia St, Vancouver, British Columbia V6E 0B6, CA · 90 Sparks St, Ottawa, Ontario K1P 5B4, CA · 1 Place Ville-Marie, Montreal, Quebec H3B 3Y1, CA
How many Engineering jobs are open in Toronto, Canada right now?
There are currently 3,721 open engineering positions in Toronto, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Engineering roles in Toronto, Canada?
Companies currently hiring include RBCx, Scotiabank, RBC, Egis, Aecon Group Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Engineering jobs in Toronto, Canada?
Yes — 1794 of the 3721 open engineering positions offer remote or hybrid work (283 remote, 1511 hybrid).
How do I apply for Engineering jobs in Toronto, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.