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$19/hr–$23/hr
Part-time, Contract
Community Engagement, Career Growth, Exclusive Events, Professional Development
Posted 14d ago
~40 hrs/week
Responsibilities
Act as the face of the brand by providing exceptional customer service and styling suggestions to drive sales. Maintain high visual merchandising standards and ensure efficient store operations and transaction accuracy.
Requirements
Requires a background in sales, retail, or customer service with a passion for the outdoors and the brand. Must be available for flexible shifts, including weekends and peak holiday periods.
Full job description
Company Description
Amer Sports is a sporting goods company with internationally recognized brands including Salomon, Arc’teryx, Peak Performance, Atomic and Wilson.
“The Mountain Sport Company”, Salomon was born in 1947 in the heart of the French Alps and the birthplace of modern alpinism. Salomon’s commitment to innovative design and passion for mountain sports created a vast range of revolutionary new concepts in bindings, boots, skis and apparel for both Alpine and Nordic skiing and brought innovative solutions to footwear, apparel and equipment for snowboarding, adventure racing, mountaineering, hiking, trail running, and many other sports.
Through performance driven design, Salomon delivers innovation and progression to mountain sports; converting new ideas into action and expanding the limits of possibility. Salomon’s heritage, culture, and commitment are tied together by one simple concept: the world’s leading mountain people creating the world’s leading mountain products. Salomon is responsibly committed towards the outdoor through its sustainability program. Diversity is one of Salomon’s five values, therefore we are committed to creating an inclusive environment for all.
Salomon is headquartered in Annecy, France.
Job Description
OVERVIEW
As a Sales Associate, you'll be the face of our brand, ensuring every customer feels welcomed and has a positive experience. You will help create a lifestyle aesthetic that leverages our apparel and footwear, showcasing the versatility and appeal of our products in everyday life. Additionally, you'll guide and inform our customers while maintaining a visually appealing environment in line with Salomon's brand and visual merchandising guidelines.
In this role, you will:
Achieve Goals: Work towards and reach set sales targets, contributing to the overall success of our store.
Accomplish Tasks: Efficiently complete assigned tasks, ensuring smooth and effective store operations.
Be a Team Player: Proactively and positively collaborate with your team, creating a supportive and dynamic work environment.
WHAT MAKES THIS A GREAT PLACE TO WORK & PLAY:
Community Engagement: Opportunities to engage in the community and with industry partners.
Vibrant Work Environment: Be part of a dynamic team in the heart of NYC, surrounded by the latest in outdoor gear and fashion.
Career Growth: Access to professional development and growth opportunities within the company.
Exclusive Events: Attend exclusive brand events and product launches.
Passion for the Outdoors: Work with a team that shares your passion for the outdoors and adventure.
ESSENTIAL DUTIES & RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily:
Customer Service
Connect with Customers: Use your exceptional customer service skills, sales techniques, and product knowledge to help customers find the perfect products and drive sales. Incorporate our apparel and footwear into your styling suggestions, demonstrating how they can create a cohesive lifestyle aesthetic.
Problem Solver: Quickly and positively find solutions for customers, ensuring a responsive and engaging interaction, with diligent follow-up.
Handle Challenges Professionally: Address complaints and objections swiftly and professionally, turning potential issues into positive experiences.
Promote Security: Help protect company assets and procedures by promoting loss prevention practices.
Maintain Cleanliness: Ensure the sales floor and stockroom are clean, well-organized, and inviting for customers.
Transaction Confidence: Confidently handle cash and digital transactions, ensuring accuracy and efficiency.
Visual Merchandising
Enhance Product Presentation: Contribute to maintaining high brand visual standards, ensuring excellence in product presentation at all times.
Assist with Replenishment: Support with replenishment and pricing duties, including preparation for sales and promotions as needed.
Qualifications
QUALIFICATIONS, SKILLS, ABILITIES & COMPETENCIES
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
You must have a background in sales, retail, or customer service, bringing valuable expertise to our dynamic team.
Natural curiosity, high energy, and positive outlook make every interaction exciting and engaging.
Deep enthusiasm for our brand and products is infectious, inspiring customers and creating lasting connections.
With a talent for identifying customer needs and matching them with the perfect products, you excel at driving sales and exceeding targets.
Background in customer service equips you with the skills to handle any situation with grace and professionalism, ensuring every customer leaves satisfied.
You have a knack for motivating and uplifting those around you, fostering a supportive and enthusiastic environment for both customers and team members.
Availability Expectations
General Availability:
Part-Time
Employees must be adaptable to the business's evolving needs. The Store Manager will determine availability requirements. This schedule may include various shifts such as mornings, evenings, and weekends.
Peak Period Availability:
Black Friday: All employees are expected to be available to work on Black Friday (the day after US Thanksgiving).
Holiday Season: Availability is required from the second week of December until the end of the holiday season. The exact end date will be determined annually, based in part on the period during which guests can return holiday merchandise.
Additional Information
PHYSICAL DEMANDS & WORKING ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to travel, talk and hear. The employee is frequently required to sit, stand and walk. The employee must occasionally kneel, stoop, crouch, twist and lift to 30 pounds, with or without accommodations.
Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
The noise level in the work environment is usually moderate, but can involve exposure to varying noise levels, ranging from moderate to loud, as well as flashes of light.
Compensation: USD 19 - USD 23 - hourly
Related keywords
Retail SalesOutdoor GearCustomer ExperienceLifestyle AestheticVisual StandardsLoss PreventionPoint of SaleSporting GoodsApparelFootwear
How many Customer Service & Support jobs are open in New York, NY right now?
There are currently 11,154 open customer service & support positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in New York, NY?
Companies currently hiring include Domino's, Allied Universal, Compass Group, New York City Housing Authority (NYCHA), Macy's, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in New York, NY?
Yes — 1561 of the 11154 open customer service & support positions offer remote or hybrid work (455 remote, 1106 hybrid).
How do I apply for Customer Service & Support jobs in New York, NY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.