New York, New York, United States · Hybrid
$136k–$176k/yr
We built Bubble with a clear mission: to empower everyone to create software. Our AI visual development platform lets anyone, from first-time entrepreneurs to enterprise teams, take an idea from prompt to fully-functiona…
Skills: People Management, Technical Success Management, Bubble, API Integration, Application Performance Monitoring
New York, New York, United States · On-site
Position Title: Server - Gallagher Terrace @ Barclays Center Pay Rate: $16.40 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1555149. The advertise…
Skills: Customer Service, Food Preparation, Sanitation, Food Safety, Portion Control
New York, New York, United States · On-site
$17/hr–$19/hr
Our Story J.Crew gets you dressed every day, for every occasion. Since 1983, we’ve been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and distinctive point of view—it’s no won…
Skills: Customer Service, Sales, Fashion Trends, Problem Solving, Teamwork
New York, New York, United States · On-site
$16/hr–$21/hr
When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people l…
Skills: Retail Sales, Customer Service, Communication Skills, Needs Discovery, Product Positioning
New York, New York, United States · On-site
$34/hr–$36/hr
Fashion Advisor, Watches & Fine Jewelry At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increase…
Skills: Client Relationship Management, Luxury Sales, Client Conversion, Customer Service, Watches Knowledge
New York, New York, United States · On-site
$160k–$180k/yr
Base — $160k – $180k | OTE — ~$230k – $255k | Equity — 0.3% | In-person NYC About Datalab Datalab trains models that read documents reliably at scale. The world's most important information is trapped in PDFs, scans, and…
Skills: Account Management, Customer Success, Enterprise Relationship Management, Technical Fluency, Commercial Negotiation
New York, New York, United States · On-site
$17/hr–$27/hr
Job DetailsLevel: ExperiencedJob Location: New York, NY 10017Position Type: Full TimeSalary Range: $17.50 - $27.50 HourlyJob Category: RetailTHE ROLE The Sales Lead is a crucial role for the store with a passion for clie…
Skills: Customer Service, Sales Techniques, Client Relationship Management, Fashion Expertise, POS System Operation
New York, New York, United States · On-site
$17/hr–$17/hr
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend…
Skills: Customer Service, Cash Handling, Inventory Management, Relationship Management, Organizational Skills
New York, New York, United States · On-site
$20/hr–$23/hr
Location: Fifth Avenue Address: 689 5th Avenue New York, New York 10019 United States of America Job Title: Seasonal Retail Associate Canada Goose isn't like anything else. We've built something great, something special …
Skills: Customer Service, Luxury Retail Sales, Point of Sale (POS) Systems, KPI Tracking, Inventory Management
New York, New York, United States · On-site
$20/hr–$25/hr
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, an…
Skills: Housekeeping Supervision, Room Inspection, Staff Training, Inventory Management, Customer Service
New York, New York, United States · On-site
$25/hr–$30/hr
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, an…
Skills: Housekeeping Supervision, Room Inspection, Staff Training, Laundry Operations, Inventory Management
New York, New York, United States · On-site
$115k–$120k/yr
Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premi…
Skills: Store Management, Clienteling, Retail Operations, Team Leadership, Merchandising
New York, New York, United States · On-site
$115k–$120k/yr
Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premi…
Skills: CRM Strategy, Clienteling, Customer Lifetime Value, Omnichannel Experience, Retail Leadership
New York, New York, United States · On-site
$27/hr–$29/hr
Title: Patient Access Coordinator Location: Lower East Side Org Unit: Call Center Work Days: Weekly Hours: 35.00 Exemption Status: Non-Exempt Salary Range: $27.25 - $29.23 *As required under NYC Human Rights Law Int 1208…
Skills: Patient intake, Triage, Appointment scheduling, Insurance verification, Communication skills
New York, New York, United States · On-site
Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million c…
Skills: Client Onboarding, Prime Brokerage, Project Management, Relationship Management, Stakeholder Coordination
New York, New York, United States · On-site
$55k–$60k/yr
JOB TITLE: Resource & Operations Coordinator EMPLOYMENT TYPE: Full-Time REPORTS TO: Director of Operations LOCATION: Queens, NY SCHEDULE: Monday-Friday onsite, 8:45am-5pm SALARY: $55,000-$60,000/annually ABOUT AAFSC: For…
Skills: Resource Navigation, Office Administration, Customer Service, Case Management, Public Benefits Assistance
New York, New York, United States · On-site
Position Summary Cathay Express Transportation is seeking caring, dependable, and safety-focused Matrons (Transportation Attendants) to assist individuals traveling to and from day habilitation programs throughout New Yo…
Skills: Passenger Care, Safety Procedures, Wheelchair Securement, Emergency Response, Communication
New York, New York, United States · On-site
$15/hr–$23/hr
Salary Range $15.00 - $23.10* Job Description: WHO WE ARE: A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading …
Skills: Customer Service, Client Relationship Management, Consultative Selling, Product Knowledge, Sales Planning
Mount Sinai Health SystemsNew York, New York, United States · On-site
$32/hr–$33/hr
Description The Medical Office Specialist offers clinical and medical office support to physicians and surgeons. Assists in patient care and administrative duties necessary to deliver quality patient care. Performs vario…
Skills: Phlebotomy, Vital signs monitoring, Patient registration, Electronic medical record (EMR), Point of care testing
Mount Sinai Health SystemsNew York, New York, United States · On-site
$32/hr–$32/hr
Description Admissions Planner-HSO SYSTEM THROUGHPUT-150 E. 42nd STREET-Part Time-30h/week-varied shift-must be able to work day, night and weekend shifts Duties include maintaining accurate, up-to date, hospital-wide ce…
Skills: Epic System, Data Entry, Patient Admissions, Census Management, Insurance Verification
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Lead and develop a team of Technical Success Managers as a player-coach to ensure high technical value for strategic customers. Own key retention metrics and drive technical outcomes through onboarding, architecture reviews, and escalation management.
Requires 5+ years of technical customer-facing experience and at least one year of people management experience. Candidates must be proficient with APIs, application performance monitoring, and preferably have experience building apps on Bubble.
We built Bubble with a clear mission: to empower everyone to create software. Our AI visual development platform lets anyone, from first-time entrepreneurs to enterprise teams, take an idea from prompt to fully-functional, scalable app across web, iOS, and Android. With over 6 million users in more than 100 countries, Bubble is breaking down the barriers to entrepreneurship and innovation worldwide.
Our Product
Bubble is the only fully visual AI app builder that lets you vibe code without the code to go beyond prototypes and launch real apps to real users. Chat with AI when you want speed, edit directly when you want control. Bubble's visual editor lets you fine-tune any detail, from the design to privacy rules and programming logic, so you're never stuck, even if AI hits its limits. Everything you need comes built in: a unified web and native mobile editor, enterprise-grade hosting, security, database management, and automatic scaling that grows with your business.
You can build just about anything on Bubble, and our community is living proof. Mailead grew a $10K investment into a $2M valuation, and Faceless.video went from zero to $1M+ ARR in under a year. People aren't just launching products on Bubble, they're building real businesses. See how Bubble builders are shipping apps that change industries, solve problems, and shape the future here: Inspiring builders, breakthrough apps.
Why Join Bubble Now?
The rise of AI-generated software has validated everything Bubble has been building toward for over a decade. But pure AI-generated code is fragile, hard to debug, and rarely production-ready. Bubble bridges that gap, combining the speed of AI with a structured visual platform that produces stable, scalable, secure software. The people who join Bubble right now will help define what that means for millions of builders around the world. If you've ever wanted to work on something that genuinely changes who gets to build, this is your moment.
The Technical Success Management (TSM) team is made up of world-class Bubble experts who act as advisors and problem solvers for our most important customers. We serve as the bridge between customer needs and our platform, providing technical guidance, architecture reviews, and product support through high-touch, consultative interactions. Internally, we're an integral partner to Account Management and Product — helping close complex deals and shaping the roadmap.
About the role
As Manager, Technical Success, you'll lead a team of Senior and standard Technical Success Managers as a player-coach. You'll define the best practices and processes that ensure the team delivers the highest level of technical value to customers and internal partners. You'll own key-customer GRR and the rate at which strategic customers achieve key technical outcomes. The TSM team supports both the Account Management upgrade motion (pre-sale solutioning) and the Customer Success lifecycle (technical depth, onboarding setup, WU optimization, and escalation). You'll report directly to the VP of Success.
This would be a great opportunity for you if:
You're a technical Bubble expert who loves solving hard customer problems
You're excited to be a player-coach — leading a team while staying hands-on
You want to own a key retention metric and the technical health of strategic accounts
You thrive in ambiguity and enjoy defining process where little exists
In this role, you'll:
Lead, coach, and develop the TSM team, defining best practices and operating standards
Own key-customer GRR and the technical-outcome metrics you define with Product
Ensure a technical read on every Enterprise upgrade prospect before outreach, and co-author the technical sections of proposals
Drive onboarding setup, Workload Unit (WU) optimization, and quarterly architecture reviews for strategic accounts
Own the escalation protocol: triggered at 48hr+, business-critical, or infrastructure issues, with documented root cause and written close-out
Partner with Account Management, Customer Success, Product, and Engineering to de-risk complex implementations
Qualifications:
5+ years of success management or technical customer-facing experience
At least one year of people management experience, with enthusiasm for a player-coach role
Experience owning a metric like CSAT, NPS, or TTL
Experience working with APIs and investigating application performance monitoring data
Has built an application or tool for the internet (Bubble experience strongly preferred)
Exceptional written and verbal skills; can translate complex solutions clearly and concisely
Thrives in the face of ambiguity in a rapidly changing environment; can commit to East Coast hours
Prior experience building an app or startup on Bubble for yourself or a client
Experience in an organization that uses OKRs and emphasizes performance against metrics
Compensation:
We offer competitive compensation aligned to tier one markets. Our estimated salary for this role at Bubble ranges from $136k - $176k. Actual pay is determined by multiple factors such as skills, qualifications, experience and market demand.
Location:
For this role, Bubble is currently only considering candidates who are authorized to work in the US and are within the New York City metro area. Candidates who are not local must be willing to relocate for the role. This is a hybrid role — in office 3 days a week.
In addition to cash and equity compensation, Bubble offers a robust benefits package equating to roughly twenty thousand in additional annual compensation:
Our benefits include, but are not limited to:
Comprehensive health coverage
401(k) matching
Wellness and work enablement stipends
Generous PTO
A Sabbatical program
Let’s democratize access to technology together! If this sounds like you, apply! If you don’t meet all of the qualifications but think you could be a match, we’d still love the chance to review your application. At Bubble, we encourage people from all ages, abilities, and experiences to apply. Bubble does not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. Perhaps this job doesn't fit your background? Join our talent community!
Vibe code without the code to launch real apps, not prototypes.
Bubble is the only fully visual AI app builder that lets you vibe code without the code to launch real apps to real users. Chat with AI when you want speed, edit directly when you want control. Bubble’s visual editor lets you fine-tune any detail for web or mobile, from the design to privacy rules and programming logic, so you’re never stuck, even if AI hits its limits.
Offices: New York, NY 10010, US
There are currently 11,154 open customer service & support positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
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