Salmon GroupManila, Metro Manila, Philippines · Hybrid
We are looking for a Transaction Monitoring Specialist to support the detection and investigation of suspicious activities across customer transactions. In this role, you will analyze transaction patterns, identify poten…
Skills: Transaction Monitoring, AML, KYC, Risk Analysis, Fraud Investigation
Manila, Metro Manila, Philippines · Hybrid
General Accountabilities: The Functional Lead is primarily responsible for the day to day operations of the program both in Manila (and Cebu) according to the scope of work and service level requirements. This includes e…
Skills: Operations Management, Client Service Management, Performance Management, Staff Development, Resource Management
Manila, Metro Manila, Philippines · On-site
Be #InGoodHands with Metrobank Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded i…
Skills: Cash Handling, Deposit Processing, Signature Verification, Fund Transfers, Remittances
Manila, Metro Manila, Philippines · Hybrid
The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock i…
Skills: ITIL, Incident Management, Problem Management, Major Incident Management, ServiceNow
Manila, Metro Manila, Philippines · On-site
Job Description: Job Title: TSCO - Clearing and Settlement Analyst, Derivative Settlements (German Speaker) Location: Manila Corporate Title: Analyst / Senior Analyst Work Hours: 3PM - 12AM or 4PM - 1AM (Mid shift) Overv…
Skills: German Language Proficiency, OTC Derivatives, Trade Settlement, Trade Confirmations, Reconciliation
Manila, Metro Manila, Philippines · Hybrid
Req ID: 374542 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are…
Skills: Customer Support, Technical Troubleshooting, Ticketing Systems, SLA Management, Hardware Troubleshooting
Manila, Metro Manila, Philippines · On-site
1st line support to ING Business clients in Asia covering technical/functional/product and onboarding support.Support for product/other related questions, implementation of channel after full onboarding intake is done.Ma…
Skills: Technical Support, Functional Support, Product Support, Client Onboarding, Channel Implementation
Manila, Metro Manila, Philippines · Hybrid
$50k–$70k/mo
About the Role: We're looking for a Sales & Customer Success Trainer to develop, support, and elevate the performance of our Customer Success Managers (CSMs). This role combines coaching, quality assurance, and training …
Skills: Coaching, Quality Assurance, Training Delivery, Customer Success Management, Performance Improvement
Manila, Metro Manila, Philippines · Hybrid
ESSENTIAL RESPONSIBILITIES & DUTIES: Develop and execute a coordinated project plan to manage successful client onboarding, data transitions, and other professional service engagements across the Lone Wolf platform suite…
Skills: Project Planning, Client Onboarding, Product Training, Needs Assessment, Software Configuration
Manila, Metro Manila, Philippines · Hybrid
We’re looking for a Business Process Senior Associate to join our Insurance Operations team at MBPS. In this role, you are expected to process and manage both financial and non‑financial transactions supporting Canadian …
Skills: Financial Transaction Processing, Non-financial Transaction Processing, Data Entry, Document Handling, Microsoft Office
Manila, Metro Manila, Philippines · On-site
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: Microsoft Excel, Delimited Flat Files, GDS Systems, Data Analysis, Technical Problem Solving
Manila, Metro Manila, Philippines · On-site
Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standa…
Skills: Lead Logistics, 4PL, Supply Chain Operations, Cross-functional Team Leadership, Global Operations
Manila, Metro Manila, Philippines · On-site
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: Compleat, Mantic Point, Sabre GDS, HTML, VisualBasic
Manila, Metro Manila, Philippines · Hybrid
What You'll Do You contact customers via phone and email to determine reasons for overdue payments and support issue resolution, including account reconciliation. You receive, allocate, sort, and file payments and corres…
Skills: Accounts Receivable, Account Reconciliation, SAP AR, B2B Collections, Billing & Claims
Manila, Metro Manila, Philippines · Hybrid
What You'll Do You contact customers via phone and email to determine reasons for overdue payments and support issue resolution, including account reconciliation. You receive, allocate, sort, and file payments and corres…
Skills: Accounts Receivable, Account Reconciliation, SAP AR, B2B Collections, Billing & Claims
Manila, Metro Manila, Philippines · On-site
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: Microsoft Excel, Delimited Flat Files, GDS Systems, Data Analysis, Technical Problem Solving
Manila, Metro Manila, Philippines · Hybrid
Summary of the Role: As a Sales Support Analyst, you will be providing support to the Sales Organization and Aligned Dealer network. In the form of first line support – resolving queries, disputes, delivering reporting a…
Skills: Business Analysis, Reporting, Data Analytics, Stakeholder Management, SAP BW
Manila, Metro Manila, Philippines · Hybrid
It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a…
Skills: Order Management, Order Entry, Sales Support, Account Monitoring, MS Excel
Manila, Metro Manila, Philippines · Hybrid
It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a…
Skills: Sales Support, Order Processing, Quoting, Account Monitoring, Data Tracking
Manila, Metro Manila, Philippines · Hybrid
It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a…
Skills: Order Entry, Order Management, Sales Support, Account Monitoring, MS Excel
Salmon Group
Manila, Metro Manila, Philippines • Hybrid
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Monitor and analyze daily customer transactions to detect and investigate suspicious activities. Collaborate with compliance and fraud teams to resolve issues and recommend process improvements for risk controls.
Requires strong analytical skills and attention to detail within a financial environment. Must have a solid understanding of AML/KYC frameworks and risk control mechanisms.
We are looking for a Transaction Monitoring Specialist to support the detection and investigation of suspicious activities across customer transactions. In this role, you will analyze transaction patterns, identify potential risks, and conduct investigations while working closely with compliance, fraud, and customer-facing teams. This position is ideal for someone with strong analytical skills, attention to detail, and a solid understanding of AML/KYC frameworks and risk controls in a financial environment.
Monitor daily transactions across various channels to identify unusual or suspicious activity.
Perform data-driven analysis of customer behavior and transaction patterns to flag potential risks.
Investigate escalated or flagged transactions and prepare documentation for further action.
Interaction with clients within transaction investigation/confirmation
Collaborate with compliance, fraud, and customer service teams to resolve transaction-related issues.
Recommend process improvements and risk controls based on analytical findings.
Maintain knowledge of industry best practices, regulatory requirements (e.g., AML, KYC), and company policies.
Support internal audits and regulatory inquiries related to transaction monitoring.
There are currently 418 open customer service & support positions in Manila, Philippines listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Manulife, Remitly, Thakral One, Ingram Micro, Metrobank, among others. Browse the listings above to see every active employer.
Yes — 215 of the 418 open customer service & support positions offer remote or hybrid work (73 remote, 142 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
