About Datacom With over 6,200 people, and centre’s of technical excellence spread across Australasia, Datacom is committed to developing and growing its capability across Asia. Founded in 1965 in New Zealand, and with ov…
Skills: Endpoint engineering, SOE management, Azure Virtual Desktop, Windows 365 Cloud PC, Intune
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Major Account Manager, Public Sector - Philippines
Manila, Metro Manila, Philippines · On-site
Senior$1.8B raised
Company Description At Check Point, what you do matters. Every day, we protect over 100,000 organizations worldwide from increasingly sophisticated cyber and AI-driven threats, securing their AI transformation. Our preve…
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Full-time
bachelor degree
Hybrid work setup, HMO with free 4 dependents, Leave credits, Performance bonuses, Professional development courses, Social events
Posted 4h ago
~40 hrs/week
Responsibilities
The Senior Endpoint Engineering Specialist designs and maintains modern Standard Operating Environments (SOE) while providing expert 3rd-level support for complex desktop issues. They also collaborate with customers to deliver cloud-first productivity solutions and mentor team members to ensure technical excellence.
Requirements
Candidates must have at least 5 years of experience in endpoint engineering and Managed Service Provider environments. Proficiency in Azure Virtual Desktop, Intune, SCCM, and PowerShell scripting is required, along with strong analytical and communication skills.
Full job description
About Datacom
With over 6,200 people, and centre’s of technical excellence spread across Australasia, Datacom is committed to developing and growing its capability across Asia. Founded in 1965 in New Zealand, and with over 2 decades of operating in Malaysia and the Philippines, Datacom has experienced expediential growth. Through all this, Datacom has maintained high levels of profitability with a track record of delivering innovative, cost effective digital and technology solutions, all delivered by dynamic teams spread across various locations. Our people are the best in their fields – smart, passionate, and dedicated to providing exceptional IT services to our customers. This makes for a rewarding and fast-paced place to work.
Our purpose
Here at Datacom, we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in..
About the Role (your why) Our Endpoint Engineering team is responsible for creating and maintaining robust desktop Standard Operating Environments (SOE) for our customers, enabling remote support and ensuring standardization across diverse IT landscapes. As a Senior Endpoint Engineering Specialist, you’ll work closely with customers to transform their businesses in line with cloud-first productivity and collaboration solutions as part of their digital transformation journey. You will also provide expert 3rd-level support, develop ongoing processes, and help drive continuous improvement in customer environments.
What you’ll do At the moment, as Senior Endpoint Engineering Specialist you will be focused on:
Designing and maintaining modern SOE architectures for multiple customers
Working with customers to deliver cloud-first productivity and collaboration solutions
Developing processes to standardise support and maintenance across environments
Providing 3rd-level support and acting as an escalation point for complex desktop issues
Proactively managing and maintaining customer SOEs and supporting infrastructure
Delivering project tasks accurately and efficiently and contributing to project reporting
Guiding and mentoring team members to resolve technical challenges
Ensuring a health and safety culture in line with Datacom policies
We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs
What you’ll bring
Mandatory Experience:
5+ years of related experience in endpoint engineering and SOE management
5+ years of related experience working for a Managed Service Provider
Knowledge of hardware and software vendor support processes, including product lifecycles
Advanced end-user management skills alongside modern and traditional SOE methodologies
Intermediate project management principles and Office 365 skills
Advanced experience in Azure Virtual Desktop, Windows 365 Cloud PC, Intune and SCCM (MECM)
Experience in Active Directory Group Policy Management
Strong PowerShell scripting skills
Strong analytical, problem-solving and communication skills
Proven ability to build customer relationships and deliver solutions in line with organizational goals
Nice to have:
Development qualifications with understanding of Full Software Development Lifecycle and version control
Specialisation certifications in MD-102 and AZ-140
Citrix experience
Experience in large-scale collaborative environments
Bachelor’s degree in computer science, Technology, or related discipline
ITIL v3 Foundation Certification
Benefits
Our office is at BGC Taguig and we have hybrid work setup (Twice a week) and we promote Work-Life balance, and an APAC focus means no graveyard shifts!
We also provide exciting perks such as spotter fees, HMO with Free 4 Dependents, Leave credits, Performance bonuses, and a work-life balance environment
Why join us here at Datacom? Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. We care about our people and provide a range of perks such as social events, and professional development courses to name a few.
You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
Customer focused values. World-class capability.
The right solutions to help you navigate, wherever you are on your journey.
With a breadth of offerings and depth of expertise, there isn’t a safer pair of hands to help navigate the future of your business.
Datacom is Australasia's largest home-grown tech company. Drawing on the experience of over 6500 staff in 24 locations around the globe, we work with a full range of clients, from small start-ups through to government agencies and multinational corporations, to explore and extract the hidden value in their systems.
We bring together over half a century of know-how, the right technology and the knowledge and creativity of our people, to deliver sustainable solutions to our customers’ greatest challenges.
With our team of dedicated professionals, we work with leading partners to deliver the solutions that are right for our customers – that solve their issues and enhances their businesses.
We design, build and run IT systems and processes across operations, cybersecurity, cloud, digital platforms, payroll and enterprise applications. We deliver customer care services and operate mission-critical infrastructure with best-in-class data centre facilities – Datacom delivers on the promise: practical imagination.
Follow us on Twitter: https://twitter.com/Datacom
Like us on Facebook: http://www.facebook.com/datacomcommunity
Subscribe to our YouTube Channel: https://www.youtube.com/DatacomGroupLtd
How many Technology jobs are open in Manila, Philippines right now?
There are currently 1,312 open technology positions in Manila, Philippines listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Manila, Philippines?
Companies currently hiring include Accenture, PwC, Monitor Deloitte, ING, Manulife, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Manila, Philippines?
Yes — 722 of the 1312 open technology positions offer remote or hybrid work (263 remote, 459 hybrid).
How do I apply for Technology jobs in Manila, Philippines?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.