Service Technical Support VIII (Manufacturing Engineering)
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Service Technical Support VIII (Manufacturing Engineering)
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Full-time
associate degree, bachelor degree
Professional development, Rotational programs, Inclusive work environment
Posted 8h ago
~40 hrs/week
Responsibilities
The Manufacturing Engineering Technician supports the Sustaining Engineer by managing parts data entry, documentation, and administrative tasks within Oracle ERP and PLM systems. They also track change orders, maintain standard operating procedures, and coordinate communication between production and technical support teams.
Requirements
Candidates must hold an associate or bachelor degree in Mechanical or Electrical Engineering Technology or a related field, or possess equivalent experience. Proficiency in Microsoft Office and familiarity with ERP/PLM systems or CAD software is required.
Full job description
Join a High-Performance Culture That Drives Innovation and Excellence
At Vertiv, we don’t just hire talent—we cultivate leaders who drive innovation and engage teams to push the limits of what’s possible. As a global leader in critical digital infrastructure, we are scaling up to meet the demands of AI, data centers, and next-gen technology—and we need bold, high-performing individuals like YOU to take us to the next level.
Why Vertiv?
High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact. Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward.
Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it’s about accountability, trust, and ownership. Our leaders engage and drive with collaboration, innovation, and customer-centric thinking, setting the foundation for an action-focused culture.
Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects, you’ll have the opportunity to expand your expertise and grow your career.
A Place for Everyone: Our commitment to inclusion ensures that all employee’s unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated.
POSITION SUMMARY
The Manufacturing Engineering Technician provides direct support to the Sustaining Engineer within the Vertiv Americas Services organization. This role assists with parts data entry, documentation, and administrative tasks tied to the Oracle ERP and PLM systems, helping ensure timely and accurate processing of Change Orders (COs), part extensions, and service documentation. The Technician executes well-defined tasks under the direction of the Sustaining Engineer while gaining exposure to change management and product lifecycle processes.
RESPONSIBILITIES
Assist with data entry and item attribute updates in the Oracle ERP system under the direction of the Sustaining Engineer.
Support the extension of parts to Service plants by compiling and verifying required documentation.
Track and follow up on the status of Change Orders (COs) and Engineering Change Requests (ECRs) submitted by the Sustaining Engineer.
Prepare, organize, and file product documentation (CAD drawings, Solid Edge files, Agile EC records) for review and approval.
Maintain and update internal standard operating procedures (SOPs) and reference documents based on direction from the Sustaining Engineer.
Assist in gathering vendor and supplier quotes and technical specifications requested by the Manufacturing Engineering team.
Support kit and part number creation tasks related to Field Change Notices (FCNs).
Coordinate scheduling and communication between Production, Field, and Technical Support teams.
Perform basic quality checks on part records and documentation, flagging discrepancies for Sustaining Engineer review.
Assist with routine reporting and tracking of New Product Development (NPD) Service Readiness activities.
QUALIFICATIONS
Associate's degree in Mechanical Engineering Technology, Electrical Engineering Technology, Bachelor of Science degree in Mechanical Engineer, Electrical Engineering, or a related field; equivalent experience considered.
Strong organizational skills and attention to detail.
Proficient in Microsoft Office Suite; familiarity with CAD or Solid Edge is a plus.
Basic understanding of ERP/PLM systems (Oracle preferred), or willingness to learn.
Effective written and verbal communication skills; ability to work collaboratively within a team.
POSITIONS ELIGIBILITY REQUIREMENTS
Office work environment with regular exposure to manufacturing and lab environments, requiring use of personal protective equipment.
Minimal domestic travel (less than 10%).
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected]
Appliances, Electrical, and Electronics Manufacturing
Company size
10,001+ employees
Headquarters
Columbus, OH
LinkedIn followers
653,063
Total funding
$5.8B
Vertiv is a global leader in critical digital infrastructure for applications in data centers, communication networks, and commercial and industrial environments.
As businesses, industries, and communities become more connected, we pioneer and deliver end-to-end power and cooling technologies to help our customers stay resilient, optimized, and future-ready.
With our industry-leading innovative technologies and global services network, we are fueling the revolution of the digital world - keeping technology ecosystems running efficiently and without interruption.
Vertiv is supercharging data’s potential; accelerating the pace of technology, raising the bar for accelerated compute and redefining the limits of densification.
The world depends on data we power and cool™
Offices: 505 N. Cleveland Ave., Westerville, Columbus, OH 43082, US · 29/F Orient Square Bldg, F. Ortigas Jr. Road, Pasig City 1600, PH · Fraser Road, London, England, GB · 1300 Concord Terrace, Suite 400, Sunrise,, FL 33323, US · Bologna, Italy 40023, IT
Thermal ManagementIT ManagementPower ManagementUnified InfrastructureSoftwareServices and ConsultingData CentersCommunication Networksand Commercial and Industrial EnvironmentsEnergy Management