Muntinlupa, Metro Manila, Philippines · Hybrid
Company Overview REST Solution offers a full range of outsourced IT support and cybersecurity services at a fair price. We are committed to help companies scale and grow by streamlining IT operations, minimizing downtime…
Skills: Windows Administration, Active Directory, Network Administration, Firewall Management, Routing and Switching
Muntinlupa, Metro Manila, Philippines · Hybrid
Company Overview REST Solution offers a full range of outsourced IT support and cybersecurity services at a fair price. We are committed to help companies scale and grow by streamlining IT operations, minimizing downtime…
Skills: Windows Server, Linux Administration, Active Directory, VMware vSphere, Microsoft Hyper-V
Muntinlupa, Metro Manila, Philippines · On-site
About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise …
Skills: Enterprise Technical Support, Technical Account Management, Escalation Management, Support Metrics Analysis, Written Communication
Muntinlupa, Metro Manila, Philippines · On-site
Staff Physical Design / PnR Implementation EngineerPosition Summary The Staff Physical Design / PnR Implementation Engineer is responsible for the execution and technical leadership of digital implementation projects, wi…
Skills: Physical Design, Place-and-Route, Timing Closure, Physical Verification, Floorplanning
Muntinlupa, Metro Manila, Philippines · On-site
Job Title: Supervisor, IT Operations Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers th…
Skills: IT Operations, Supervisory Leadership, Team Management, Performance Coaching, Mentoring
Muntinlupa, Metro Manila, Philippines · On-site
Company Description We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platform…
Skills: PC Troubleshooting, Hardware Repair, Software Installation, Active Directory, WAN/LAN
Muntinlupa, Metro Manila, Philippines · On-site
About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise …
Skills: Partner Operations, Sales Operations, Revenue Operations, Automation Workflows, CRM Management
Muntinlupa, Metro Manila, Philippines · Hybrid
About Grace Grace, established in 1854, is a Standard Industries company and a leading global supplier of specialty chemicals and solutions that enable industries to enhance modern life. Our customers use our catalysts, …
Skills: ServiceNow ITSM, ServiceNow HRSD, JavaScript, Glide API, Flow Designer
Muntinlupa, Metro Manila, Philippines · On-site
Job Title: Process Improvement Consultant Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powe…
Skills: Process Improvement, Journey Mapping, Blueprinting, Stakeholder Management, Consulting Acumen
Muntinlupa, Metro Manila, Philippines · Hybrid
About Grace Grace, established in 1854, is a Standard Industries company and a leading global supplier of specialty chemicals and solutions that enable industries to enhance modern life. Our customers use our catalysts, …
Skills: ServiceNow ITSM, ServiceNow HRSD, JavaScript, Glide API, Flow Designer
Muntinlupa, Metro Manila, Philippines · On-site
Company Description SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 de…
Skills: Email Marketing, Marketing Automation, Audience Segmentation, Eloqua, HubSpot
Muntinlupa, Metro Manila, Philippines · Hybrid
Engineer - Testing & Quality Assurance N Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’…
Skills: Robot Framework, Playwright, Salesforce Sales Cloud, JIRA, SQL
Muntinlupa, Metro Manila, Philippines · Hybrid
---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Risk and Compliance Specialist WORK SETUP: Hybrid OVERALL PURPOSE: This job desc…
Skills: Internal Auditing, Risk Management, Compliance, Sox Controls, Soc Controls
Muntinlupa, Metro Manila, Philippines · Hybrid
Sr. Developer - Application Development JAVA N Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, a…
Skills: Java, Spring Boot, SQL, REST, JPA
Muntinlupa, Metro Manila, Philippines · Hybrid
Engineer - Infrastructure Services N Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re a…
Skills: Linux System Administration, Bash Scripting, PowerShell, SQL, Hadoop
Muntinlupa, Metro Manila, Philippines · Hybrid
---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Risk and Compliance Specialist WORK SETUP: Hybrid OVERALL PURPOSE: This job desc…
Skills: Internal Auditing, Risk Management, Compliance, Sox Controls, Soc Controls
Muntinlupa, Metro Manila, Philippines · Hybrid
System Administrator Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront …
Skills: Windows Server, Active Directory, DNS, DHCP, Patching
Muntinlupa, Metro Manila, Philippines · Hybrid
Sr. Developer - Application Development JAVA N Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, a…
Skills: Java 8, Spring Boot, SRE Observability, Cloud Technologies, Dynatrace
Muntinlupa, Metro Manila, Philippines · On-site
About REST Solution REST Solution is an IT services and cybersecurity partner providing end-to-end, 24/7 support to help businesses manage their IT infrastructure, support users, migrate to the cloud, strengthen cybersec…
Skills: Account Management, Service Delivery Governance, ITSM, SLA Management, KPI Tracking
Muntinlupa, Metro Manila, Philippines · Hybrid
$150k–$190k/mo
Not everyone's built for a night shift. But for the right person, this schedule is a feature, not a footnote. You'll be working while the US team is on the clock, finishing up just as they're heading into their morning m…
Skills: Nutanix AHV, Juniper Networks, Microsoft Azure, AWS, PowerShell
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Provide Tier 2 technical support by diagnosing and resolving complex IT infrastructure and application issues for customers. Responsibilities include monitoring systems, managing tickets, creating knowledge base articles, and deploying IT solutions as a project resource.
Requires at least 3 years of experience in Windows, Network, or Linux administration, including cloud platforms like Azure or AWS. Preferred certifications include CCNA, Azure Data Fundamentals, or CompTIA Server+/Network+.
Company Overview
REST Solution offers a full range of outsourced IT support and cybersecurity services at a fair price. We are committed to help companies scale and grow by streamlining IT operations, minimizing downtime and improving productivity. In the process, we also help companies save costs and plan for their IT expenses. We proudly offer exceptional customer service that goes beyond mere delivery of IT support.
Our engineers go the extra mile to enable you to reach your business goals with ease.
Job Summary
In this role, you will provide an effective diagnostic evaluation of Customers needs and in all cases use good judgment and timeliness in responding to and resolving each issue/ request to the customers satisfaction. Resolution includes but is not limited to the following: Identify, research, and resolve technical problems, timely response to telephone calls, email, and personnel requests for technical support. The position also requires accurate documentation and tracking and monitoring the problem to ensure a timely resolution. Support and demonstration of the REST SOLUTIONS values and expectations for customer support and satisfaction are fundamental to this role.
Duties and Responsibilities
Monitor the IT infrastructure (servers, storage, network, etc.) and application using different monitoring tools.
Manage incident/ request assigned to the Tier 2 support team.
Determine the most effective manner to resolve the clients technical issues. Engage in research and in-depth troubleshooting to resolve technical issues.
Document customers and problem information in the ticketing system. Updates tickets with appropriate journal entries of activities, and closes tickets with resolution entered upon completion of the job.
Verify suggested solutions, and effectively resolve the customers issues through verbal or email follow-up.
Create and update knowledge base articles and share it with the rest of the support team.
Deploy/implement IT solutions as a Project technical resource.
Create and update technical documentation both as part of managed service and for projects.
Be on-call if an escalation is needed during the night, weekends and holidays.
Possible business trip to implement an infrastructure on-premise.
Ensure that technical skills are up-to-date, with the goal of remaining current on new developments affecting the work activities.
Other similar ad hoc tasks.
Information Security
Comply with all organizational information security policies, procedures, and best practices, including proper handling of sensitive data, use of approved systems, and adherence to access control measures.
Actively contribute to maintaining the organization's information security by participating in required training, reporting potential security incidents, and promoting a culture of security awareness in daily activities.
Requirements
Key Competencies
Ability to work in a fast-paced environment
Team Player with initiative
Working Condition
Hybrid Set up
Will be on-call if needed after office hours, willing to work during local holidays and weekends if necessary.
We take care of your IT, you REST!
REST Solution offers a full range of outsourced IT support services at a fair price. We are committed to help companies scale and grow by streamlining IT operations, minimizing downtime and improving productivity. We offer exceptional customer service that goes beyond mere delivery of IT support. Our engineers go the extra mile to enable you to reach your business goals with ease.
Offices: Northgate Cyberzone, Filinvest City, Filinvest Ave, Alabang, Muntinlupa, Metro Manila 1781, PH · 10F Kwan Chart Tower, 6 Tonnochy Road, Wanchai, Hong Kong, Hong Kong 518000, HK · 160 Robinson Road, #14-04 Singapore Business Federation Centre, Singapore, Singapore 068914, SG · 126 Boulevard Haussmann, Paris, Paris 75008, FR
There are currently 49 open technology positions in Muntinlupa, Philippines listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Genpact, Concentrix, Xinyx Semiconductor Design Services Inc, First Focus AU, REST Solution, among others. Browse the listings above to see every active employer.
Yes — 23 of the 49 open technology positions offer remote or hybrid work (1 remote, 22 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
