Specialist - SCM - Planning & After Sales Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we…
Skills: Supply Chain Management, Planning, After Sales, Blue Yonder Space Planning, Kinaxis
Specialist - SCM - Planning & After Sales Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we…
Skills: Blue Yonder Space Planning, Collaboration Tools, Data Literacy, Inventory Management, Kinaxis
Wood is recruiting for a Senior HR Delivery Partner to join our HR team based in Alabang, Philippines, supporting stakeholders across the Philippines and Asia Pacific region. You will be a strategic partner to business l…
Specialist - F&A - AP Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront…
JOB DESCRIPTION CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observ…
Skills: Customer service, Voice support, Call quality management, Problem resolution, Communication
---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Insurance Operations Analyst WORK SETUP: RTO Responsibilities: • Review and auth…
Skills: Insurance Operations, Regulatory Compliance, Data Validation, Research Skills, Salesforce
Muntinlupa, Metro Manila, Philippines · Remote Solely
Entry level$437M raised
eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry…
Skills: Accounting, Data Analysis, Process Management, Financial Services, Automation
---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Business Interlock Manager WORK SETUP: Hybrid OVERALL PURPOSE: Run/manage Traini…
Skills: Training operations, Performance consulting, Demand management, Client acquisition, Program management
---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Business Transformation Manager WORK SETUP: Hybrid OVERALL PURPOSE: • Accenture’…
Skills: Business Transformation, Digital Transformation, Process Transformation, RPA, AI
---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Business Transformation Senior Manager WORK SETUP: Return to Office RESPONSIBILI…
Skills: Business Transformation, Operational Excellence, Delivery Excellence, Process Improvement, KPI Reporting
Specialist - F&A - R2R Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefron…
Skills: Record To Report (R2R), Month End Closing, Financial Reporting, Consolidations, Balance Sheet Reconciliation
Great recruiters know that people don't magically appear because you posted on JobStreet. They know where to look, how to start conversations, and how to convince exceptional people to take a call. If that sounds like yo…
Skills: Technical recruiting, Talent acquisition, IT infrastructure, Sourcing, Relationship building
Great recruiters know that people don't magically appear because you posted on JobStreet. They know where to look, how to start conversations, and how to convince exceptional people to take a call. If that sounds like yo…
Skills: Technical recruiting, Talent acquisition, IT infrastructure, Sourcing, Pipeline building
Associate - Insurance - Life Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the fo…
Skills: Critical Thinking, Fraud Management, Insurance, Life Insurance, Quality Management
---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Insurance Operations Analyst WORK SETUP: Return to Office OVERALL PURPOSE: As an…
Skills: Insurance Operations, Financial Services, Retirement Plan Administration, Compliance, Data Integrity
---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Business Transformation Specialist WORK SETUP: Return to Office RESPONSIBILITIES…
Skills: Process improvement, Operational excellence, Six sigma, Root cause analysis, Key performance indicators
Specialist - Insurance - Life Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the f…
Skills: Data analytics, Insurance, Lean Six Sigma, Life insurance, Reinsurance
Associate - F&A - I2C Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront…
Associate - Customer Care - Blended Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at…
Skills: Claims Resolution, Customer Care, Customer Experience, Data Management, Issue Resolution
Sr. Associate - Customer Care - Blended Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’r…
Skills: Customer care, Customer experience, Customer journey mapping, Customer service analytics, Inbound support
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
bachelor degree
Posted 1d ago
Apply by Sep 21
~40 hrs/week
Responsibilities
Manage post-sales customer inquiries and resolve technical issues to ensure a positive customer experience. Oversee returns, exchanges, and refunds while collaborating with internal teams to implement retention strategies.
Requirements
Requires a bachelor's degree in Business Administration, Industrial Engineering, Logistics, or Supply Chain Management. Candidates must possess proficiency in supply chain planning tools and have strong communication skills in both English and Korean.
Full job description
Specialist - SCM - Planning & After Sales
Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Responsibilities:
Manage post-sales customer inquiries and resolve issues efficiently to ensure a positive customer experience.
Provide technical guidance and troubleshoot product or service-related challenges for customers.
Oversee returns, exchanges, and refunds, ensuring adherence to company policies and standards.
Build and maintain strong relationships with customers to enhance satisfaction and loyalty.
Collaborate with sales, marketing, and internal teams to implement customer retention and improvement strategies.
Monitor customer feedback and identify recurring issues to recommend process or service enhancements.
Maintain accurate documentation of customer interactions, resolutions, and key performance metrics for reporting and continuous improvement.
APICS - Certified Supply Chain Professional certification (CSCP) - American Production and Inventory Control Society (APICS)American Production and Inventory Control Society (APICS), Associate in Claims (AIC) - The Institutes (USA)The Institutes (USA), Certified Professional in Supply Management (CPSM) - Institute for Supply Management (ISM)Institute for Supply Management (ISM), Certified Purchasing Manager (CPM) - Institute for Supply Management (ISM)Institute for Supply Management (ISM), Certified Supply Chain Professional (CSCP) - Indian Institute of Management, TrichyIndian Institute of Management, Trichy
Required Skills
Blue Yonder Space Planning, Collaboration Tools, Data Literacy, Inventory Management, Kinaxis, O9 Demand Planning, Order Management, Production Planning, Supplier Management, Supply Chain Management (SCM), Warehouse Management
Language
Korean, Korean (Required)
Language Proficiency -
Upper Intermediate - B2
Additional Job Location -
Job Type
Regular
Master Skill List -
SCM - Planning & After Sales
Remote Type -
Hybrid
Work Shift -
Variable (Philippines)
Why join Genpact? • Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter • Make an impact – Help global enterprises solve business challenges that matter • Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Genpact is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at www.genpact.com and on the following social handles:
X: https://twitter.com/genpact
Facebook: https://www.facebook.com/ProudToBeGenpact/
Instagram: https://www.instagram.com/genpact_global/
YouTube: https://www.youtube.com/@GenpactGlobal
** Beware of fake offers**
Genpact never requires applicants to pay to be part of our hiring process.
If you receive an email asking you to purchase a starter kit, equipment, or training, or to pay to apply for a role, you can assume that the message is a scam. For more information on careers at Genpact, please visit us at https://www.genpact.com/careers
Offices: 1155, Avenue of the Americas, 4th Floor,, New York, NY 10036, US · 251 Avenida Lerdo Norte, Cd. Juarez, Chihuahua CP32000, MX · GE Building No. 5, Software Park Road, Dalian Software Park, Dalian, Liaoning 116023, CN · Genpact Towers, DLF-Phase 5, Sector 53, Gurgaon, Haryana 122002, IN · 99 Surya Park, Electronics City, Bangalore, KAR 560100, IN
How many Consulting jobs are open in Muntinlupa, Philippines right now?
There are currently 122 open consulting positions in Muntinlupa, Philippines listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Consulting roles in Muntinlupa, Philippines?
Companies currently hiring include Genpact, SGS, Accenture, Gear Inc., First Focus AU, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Consulting jobs in Muntinlupa, Philippines?
Yes — 59 of the 122 open consulting positions offer remote or hybrid work (3 remote, 56 hybrid).
How do I apply for Consulting jobs in Muntinlupa, Philippines?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.