Not everyone's built for a night shift. But for the right person, this schedule is a feature, not a footnote. You'll be working while the US team is on the clock, finishing up just as they're heading into their morning m…
Skills: Nutanix AHV, Juniper Networks, Microsoft Azure, AWS, PowerShell
Not everyone's built for a night shift. But for the right person, this schedule is a feature, not a footnote. You'll be working while the US team is on the clock, finishing up just as they're heading into their morning m…
Skills: Nutanix Ahv, Juniper Networks, Microsoft Azure, Hybrid Cloud, PowerShell
Some project managers love spreadsheets. Some love Gantt charts. Some secretly enjoy chasing stakeholders for updates and somehow getting five different teams to agree on the same thing. If you're nodding along to any of…
Some project managers love spreadsheets. Some love Gantt charts. Some secretly enjoy chasing stakeholders for updates and somehow getting five different teams to agree on the same thing. If you're nodding along to any of…
Find the person others might miss The role starts the night before. Perth is heading into afternoon, Manila will soon be offline, Auckland is nearly done for today. A hiring manager has called. It's urgent, not "we forgo…
Find the person others might miss The role starts the night before. Perth is heading into afternoon, Manila will soon be offline, Auckland is nearly done for today. A hiring manager has called. It's urgent, not "we forgo…
Find the person others might miss The role starts the night before. Perth is heading into afternoon, Manila will soon be offline, Auckland is nearly done for today. A hiring manager has called. It's urgent, not "we forgo…
Find the person others might miss The role starts the night before. Perth is heading into afternoon, Manila will soon be offline, Auckland is nearly done for today. A hiring manager has called. It's urgent, not "we forgo…
You know how to sell complex services into SMB and mid-market organisations. Not products. Not licences. Not simple transactional deals. Services. First Focus is looking for a proven Senior Solution Consultant who can tu…
You know how to sell complex services into SMB and mid-market organisations. Not products. Not licences. Not simple transactional deals. Services. First Focus is looking for a proven Senior Solution Consultant who can tu…
You know how to sell complex services into SMB and mid-market organisations. Not products. Not licences. Not simple transactional deals. Services. First Focus is looking for a proven Senior Solution Consultant who can tu…
It usually starts like this. You’re grabbing a coffee somewhere in Sydney, pretending you’re just “checking emails,” when in reality you’re solving three client problems, calming down a fourth, and wondering if there’s a…
It usually starts like this. You’re grabbing a coffee somewhere in Sydney, pretending you’re just “checking emails,” when in reality you’re solving three client problems, calming down a fourth, and wondering if there’s a…
Some jobs are about keeping things running. This one is about keeping things running for US users while Manila is still awake, the evening is just getting started, and someone somewhere has accidentally unplugged the thi…
Skills: Technical Support, Windows Troubleshooting, Microsoft 365, Azure AD, Active Directory
Some jobs are about keeping things running. This one is about keeping things running for US users while Manila is still awake, the evening is just getting started, and someone somewhere has accidentally unplugged the thi…
Skills: Mac Support, MacOS Troubleshooting, Microsoft 365, Azure AD, Microsoft Intune
Some jobs are about keeping things running. This one is about keeping things running for US users while Manila is still awake, the evening is just getting started, and someone somewhere has accidentally unplugged the thi…
Skills: Technical Support, Windows Troubleshooting, Microsoft 365, Azure AD, Active Directory
Some jobs are about keeping things running. This one is about keeping things running for US users while Manila is still awake, the evening is just getting started, and someone somewhere has accidentally unplugged the thi…
Skills: Mac Support, MacOS Troubleshooting, Microsoft 365, Azure AD, Microsoft Intune
Muntinlupa, National Capital District, Philippines · Hybrid
Mid level
Let’s be honest, acquisitions are exciting. They are also occasionally a technical treasure hunt where the treasure is “where are the passwords?” and the map was last updated during a different geological era. That is wh…
Skills: Systems Discovery, Tool Deployment, Technical Documentation, Client Onboarding, RMM
Let’s be honest, acquisitions are exciting. They are also occasionally a technical treasure hunt where the treasure is “where are the passwords?” and the map was last updated during a different geological era. That is wh…
Muntinlupa, National Capital District, Philippines · Hybrid
Mid level
Sales support is one of those roles where, when it is done well, everyone else looks mysteriously organised. Quotes are clean, vendors are chased, tickets are updated, orders move along, and nobody has to send a “just fo…
Skills: Quoting, Procurement Coordination, Provisioning Administration, Vendor Management, MS Excel
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$150k–$190k/mo
Full-time
professional certificate
HMO from day 1, Dental cover, Free Uprise access, 1:1 coaching with psychologists or counsellors, 10 paid study days per year, Exam fees paid
Posted 4d ago
~40 hrs/week
Responsibilities
The role involves owning the provisioning, configuration, and troubleshooting of private cloud infrastructure for US-based operations. It serves as the second-level escalation point for cloud and infrastructure issues, ensuring seamless shift handovers.
Requirements
Requires 3 to 5 years of experience in private cloud infrastructure with hands-on expertise in Nutanix AHV and Juniper Networks. Proficiency in scripting (PowerShell, Python, or Bash) and experience with Azure or AWS is essential.
Full job description
Not everyone's built for a night shift. But for the right person, this schedule is a feature, not a footnote.
You'll be working while the US team is on the clock, finishing up just as they're heading into their morning meeting. That handover is yours to nail.
If doing your best work when most people are winding down sounds like your kind of rhythm, keep reading.
We're First Focus, Australia's #1 MSP (Cloud Tango, 9 years running), with over 500 staff across 4 countries. This role supports our parent company's operations in the US, and sits at the heart of keeping their private cloud infrastructure running properly.
The Role
You'll be the primary resource for our private cloud environments. That means owning provisioning, configuration, and troubleshooting of private cloud infrastructure for the US team, acting as the second-level escalation point when things get complicated, and being the person who actually follows through.
Be the Solution isn't just a phrase we put on walls. It means you spot the issue, figure out the fix, make the recommendation, and see it through. No waiting around for someone else to pick it up. Want to learn more about our values? Check them out at www.firstfocus.com.au/about-us
What You'll Be Doing
Acting as the second-level escalation point for all cloud and infrastructure-related issues from the US service desk
Owning the full lifecycle of private cloud environments built on Nutanix AHV
Managing and maintaining Juniper Networks infrastructure
Supporting Microsoft Azure and hybrid cloud workloads
Driving improvements across monitoring, automation, and documentation
Participating in shift handovers with the Australian team
Working a night shift aligned to US business hours (approx. 11pm–8am PHT, weekends off)
Must have:
3 to 5 years in private cloud infrastructure, with exposure to multi-client or complex environments
Hands-on experience with Nutanix AHV or comparable hyperconverged infrastructure (VMware experience considered, with willingness to cross-train to Nutanix)
Enterprise networking skills, specifically Juniper Networks (Junos OS) or a comparable platform
Microsoft Azure or AWS experience, ideally in a hybrid-cloud context
Scripting ability in PowerShell, Python, or Bash
Clear, confident English, written and verbal. Important when you're the bridge between two time zones
Preferred certifications:
Nutanix Certified Professional (NCP)
Juniper JNCIA or JNCIS
Azure Administrator (AZ-104) or AWS Solutions Architect
Nice to have:
Experience working with US-based teams in a support or managed services context
Familiarity with ITSM tools (ServiceNow, ConnectWise, or similar)
Previous experience working night shifts or cross-timezone roles
An appreciation for dry humour (optional but valued)
Between P150,000 - P190,000/month, depending on skills and experience
HMO from day 1, including one dependent, with dental cover
Free Uprise access, 1:1 coaching with qualified psychologists or counsellors
Never Stop Growing: 10 paid study days per year, exam fees paid, pay rises for certifications (conditions apply)
Night shift, weekends off, 25 paid leave days annually
Employee referral program (P20,000)
MVP award (P10,000)
Social events, EOFY and Christmas parties
Loyalty bonuses
Hybrid setup, Ortigas or Alabang
Offices:
29th Floor, Robinsons Cyberscape Gamma, Topaz Road, Ortigas, Pasig City
26th Floor, Axis Tower One Building, Filinvest Ave, Alabang, Muntinlupa
Apply now. The US team starts their day just as you're wrapping up yours. Make sure they're starting it with good news.
First Focus welcomes applications from Neurodiverse candidates. We recommend and appreciate disclosure along with the application so that a copy of our Neurodiversity Statement can be provided outlining the flexible options we can offer to best showcase your skills.
The Managed AI, IT, and Security Services Provider for SMBs.
Industry
IT Services and IT Consulting
Company size
201-500 employees
Founded
2003
Headquarters
Mascot, New South Wales
LinkedIn followers
37,653
Your IT provider keeps the lights on. But is it making your business faster, smarter, or more productive?
That's the difference CORE makes. It's managed IT built for the AI era, combining everything your business needs to be productive into one partnership.
What CORE includes:
✓ AI implementation (Microsoft Copilot, ChatGPT, Claude, or our multi-model platform, Hatz)
✓ Business automation and workflow design
✓ Essential 8 Maturity level 1 aligned cyber security
✓ Data governance
✓ Managed SharePoint
✓ System maintenance and monitoring
✓ IT support with same day SLAs
✓ Technical account management
✓ Training and adoption built around your actual workflows
✓ Service requests under 4 hours included
Beyond CORE, First Focus also delivers cloud and infrastructure, connectivity, unified communications, IT strategy, software development, and procurement.
Rated Australia's #1 mid-market MSP for nine years running (Cloudtango).
One of the first OpenAI Services Partner in Australia and New Zealand.
400+ staff across Australia, New Zealand, and the Philippines. Over 800 businesses and 30,000 end users supported.
Every client gets a dedicated support pod that knows your environment, and a Technical Account Manager focused on your outcomes, not commissions.
Built for businesses with 20 to 200 staff across multiple locations. If you want IT that does more than just keep things running, let's talk.
LinkedIn account team:
Melissa Hoarau – Community Manager
Lars Asveld – Digital Marketer
Unnati Tayal – Marketing Coordinator
Brendan Ritchie – Chief Growth Officer
Offices: Level 7/189 Riordan Street, Suite 1, Mascot, New South Wales 2020, AU · 179 Queen Street, Suite 2, Level 7, Melbourne, Victoria 3000, AU · Level 11, 333 Ann St, Brisbane, QLD 4000, AU · Parmelia House, Level 15/191 St George's Terrace, Perth, WA 6000, AU · 139 Quay Street, Auckland, AUK 1010, NZ
Information Technology SolutionsManaged Service ProviderIT OutsourcingIT SupportCloud ServicesIT ConsultingPrivate CloudIT StrategyManaged CybersecurityManaged IT
The Managed AI, IT, and Security Services Provider for SMBs.
Industry
IT Services and IT Consulting
Company size
201-500 employees
Founded
2003
Headquarters
Mascot, New South Wales
LinkedIn followers
37,653
Your IT provider keeps the lights on. But is it making your business faster, smarter, or more productive?
That's the difference CORE makes. It's managed IT built for the AI era, combining everything your business needs to be productive into one partnership.
What CORE includes:
✓ AI implementation (Microsoft Copilot, ChatGPT, Claude, or our multi-model platform, Hatz)
✓ Business automation and workflow design
✓ Essential 8 Maturity level 1 aligned cyber security
✓ Data governance
✓ Managed SharePoint
✓ System maintenance and monitoring
✓ IT support with same day SLAs
✓ Technical account management
✓ Training and adoption built around your actual workflows
✓ Service requests under 4 hours included
Beyond CORE, First Focus also delivers cloud and infrastructure, connectivity, unified communications, IT strategy, software development, and procurement.
Rated Australia's #1 mid-market MSP for nine years running (Cloudtango).
One of the first OpenAI Services Partner in Australia and New Zealand.
400+ staff across Australia, New Zealand, and the Philippines. Over 800 businesses and 30,000 end users supported.
Every client gets a dedicated support pod that knows your environment, and a Technical Account Manager focused on your outcomes, not commissions.
Built for businesses with 20 to 200 staff across multiple locations. If you want IT that does more than just keep things running, let's talk.
LinkedIn account team:
Melissa Hoarau – Community Manager
Lars Asveld – Digital Marketer
Unnati Tayal – Marketing Coordinator
Brendan Ritchie – Chief Growth Officer
Offices: Level 7/189 Riordan Street, Suite 1, Mascot, New South Wales 2020, AU · 179 Queen Street, Suite 2, Level 7, Melbourne, Victoria 3000, AU · Level 11, 333 Ann St, Brisbane, QLD 4000, AU · Parmelia House, Level 15/191 St George's Terrace, Perth, WA 6000, AU · 139 Quay Street, Auckland, AUK 1010, NZ
Information Technology SolutionsManaged Service ProviderIT OutsourcingIT SupportCloud ServicesIT ConsultingPrivate CloudIT StrategyManaged CybersecurityManaged IT