Clera home
·Dashboard

Administrative Jobs in Manila, Philippines (Now Hiring) — 359 open

CEF Solutions Inc. logoCEF Solutions Inc.

BPO Team Leader - Blended Account

Manila, Metro Manila, Philippines · Remote OK

Mid level

ABOUT US: CEF Solutions Inc. is a Consulting Services and Business Process Outsourcing (BPO) company specializing in BPO Operations, Operations Management, Process Engineering and Innovation, Cost Optimization, and Staff…

Skills: Team Leadership, Performance Management, KPI Monitoring, Coaching, Quality Assurance

Bridge33 Capital logoBridge33 Capital

Data Entry

Manila, Metro Manila, Philippines · Remote Solely

Mid level

JOB TITLE: Data Entry POSITION SUMMARY: We are looking for a reliable and detail-oriented Data Entry Specialist to join our operations team. The ideal candidate will be responsible for accurately inputting, updating, and…

Skills: Microsoft Excel, Data Entry, Pivot Tables, VLOOKUP, XLOOKUP

Belltower Fund Group logoBelltower Fund Group

Operations Support (Philippines - 6 Month Contract)

Manila, Metro Manila, Philippines · Remote Solely

Mid level

About Belltower Fund Group: Belltower is empowering world-changing fund investments. Belltower was formed in 2019 as AngelList’s native fund administrator and completed its journey to become an independent company at the…

Skills: Operations Support, Data Entry, Document Organization, Wire Processing, Financial Reconciliation

Fresh Prints logoFresh Prints

Executive Assistant (Full Remote, US Time)

Manila, Metro Manila, Philippines · Remote Solely

$900/hr–$1k

Mid level

About Frontier Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh P…

Skills: Executive Support, Project Management, Business Operations, Process Improvement, Research

Bernhard Schulte Shipmanagement logoBernhard Schulte Shipmanagement

Assistant Accounts Officer - BSM HKCN

Manila, Metro Manila, Philippines · Hybrid

Entry level

As an Assistant Accounts Officer you will be handling accounting records and general ledger of both SMC and assigned vessels according to the accounting rules and standards and owners’ requirements and informs all releva…

Skills: Accounting, General Ledger, Financial Reconciliation, Audit Participation, Analytical Thinking

Rentokil Initial logoRentokil Initial

Billing & Credit Control Specialist

Manila, Metro Manila, Philippines · On-site

Mid level

Rentokil Initial Rentokil Initial is an international business services company employing 62,900 colleagues across 91 countries. We strive to protect people and enhance lives, for example by controlling pests, and improv…

Skills: Accounts Receivable Management, Credit Control, DSO Optimization, Credit Worthiness Assessment, Negotiation

Alpha Iota BPO logoAlpha Iota BPO

Marketing campaign

Manila, Metro Manila, Philippines · Remote OK

Entry level

Join Our Alpha Iota Family, Where Everyone Wins! Exciting Work-from-Home OpportunitiesLearning & Development Programs to Upskill YourselfLucrative Salary Package Motivating and Supportive Teams and lots more! Alpha Iota …

Skills: Digital Advertising, Social Media Marketing, Facebook Ads, Campaign Management, Data Reporting

Asian Development Bank (ADB) logoAsian Development Bank (ADB)

Editor

Manila, Metro Manila, Philippines · On-site

Senior$98M raised

Join Our Mission to Foster Prosperity in Asia Are you ready to make a difference in the future of Asia and be a catalyst for positive change? We are thrilled to offer a unique opportunity to become an important part of t…

Skills: Editorial Excellence, Information Management, Document Management, Digital Transformation, AI Adoption

Fyfe logoFyfe

Project Support Officer

Manila, Metro Manila, Philippines · Remote Solely

Mid level

Fyfe is a multi-disciplinary consultancy providing comprehensive engineering, environmental, planning and surveying services throughout Australia. Fyfe work with a wide range of clients in the Energy & Resources and Prop…

Skills: Project Coordination, Stakeholder Management, Data Analysis, Financial Reporting, Financial Modelling

DotYeti logoDotYeti

Executive Assistant to the CEO

Manila, Metro Manila, Philippines · Remote Solely

Mid level

Executive Assistant - DotYeti Important Note: This position requires overnight-shift hours (1:00 AM - 9:00 AM Philippine Time). We're looking for a proactive and client-focused Executive Assistant to help us build strong…

Skills: Calendar Management, Appointment Setting, Hubspot, CRM Management, Email Triage

JLL logoJLL

Senior Analyst - Operations Support

Manila, Metro Manila, Philippines · On-site

Mid level

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring …

Skills: Operational Support, PMO Coordination, Data Management, Microsoft Excel, Power BI

PwC logoPwC

Executive Support Manager (AC Manila)

Manila, Metro Manila, Philippines · On-site

Senior

Industry/Sector Not Applicable Specialism IFS - Internal Firm Services - Other Management Level Manager Job Description & Summary The Opportunity Join our Acceleration Center Manila and help shape the future of business …

Skills: Executive Support, Calendar Management, Stakeholder Management, Strategic Planning, Coaching

Remitly logoRemitly

Procurement Coordinator

Manila, Metro Manila, Philippines · On-site

Mid level$1.1B raised

Job Description: . About the Role: As the Facilities & Procurement Coordinator, you will support the Facilities team administratively with an emphasis on the Procurement workstream. You are accountable for identifying, a…

Skills: Procurement, Vendor Management, Contract Negotiation, Sourcing, Budget Administration

QBE Insurance logoQBE Insurance

Vendor Management Analyst

Manila, Metro Manila, Philippines · On-site

Mid level$886M raised

Primary DetailsTime Type: Full time Worker Type: Employee Responsible for managing and maintaining the accuracy of vendor master data within an organization. This role involves collaborating with various departments to e…

Skills: Analytical Thinking, Business Management, Communication, Critical Thinking, Decision Making

QBE Insurance logoQBE Insurance

Finance Services Analyst - Business Support

Cebu, Isabela, Philippines · On-site

Entry level$886M raised

Primary DetailsTime Type: Full time Worker Type: Employee The purpose of this role is to provide support by answering and processing concerns and requests via emails, assisting with product and policy questions, and reso…

Skills: Analytical Thinking, Collaboration Tools, Communication, Critical Thinking, Customer Service

Mondelēz International logoMondelēz International

My Pay Advisor - Automation and Controls

Manila, Metro Manila, Philippines · On-site

Mid level$2.6B raised

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Matter. You are a specialist in a process, workstream or area in Mondelēz International …

Skills: Process Design, Process Mapping, Business Requirement Gathering, Standard Operating Procedures, Continuous Improvement

Ingram Micro logoIngram Micro

Associate Professional, Pricing

Manila, Metro Manila, Philippines · On-site

Mid level$531M raised

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Smart pricing starts here. Let’s shape tomorrow. Who we are We are the business behind the world’s brands. At Ingram Micro,…

Skills: Pricing Strategy, Data Analysis, Microsoft Excel, SQL, VBA

Abby Care logoAbby Care

Care Operations Associate #1 (PA)

Manila, Metro Manila, Philippines · Remote Solely

Mid level$35M raised

About Abby Care: Powering the future of care at home for all of America. Abby Care is building the leading AI-native platform for family-led care. America is facing a growing care crisis. Millions more people need care a…

Skills: Patient Onboarding, Care Coordination, Medical Records Management, Healthcare Administration, Salesforce

Manulife logoManulife

Program Specialist

Manila, Metro Manila, Philippines · Hybrid

Mid level$3.6B raised

The Manulife Contingent Workforce Program is seeking a Program Specialist who is accountable for the day-to-day activities of the SOW Program. The role is responsible for SOW management from contract intake, ensuring con…

Skills: SOW Management, Vendor Management, Fieldglass, Customer Service, Onboarding/Offboarding

CMA CGM logoCMA CGM

Sales Support Administrator Philippines

Manila, Metro Manila, Philippines · On-site

Senior

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud …

Skills: Tender Management, Pricing Management, RFQ/RFI/RFP Preparation, Microsoft Excel, Data Validation

12345

Showing 1–20 of 359

CEF Solutions Inc. logo

BPO Team Leader - Blended Account

CEF Solutions Inc.

Manila, Metro Manila, Philippines • Remote OK

Apply
Mid level

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

  • Full-time
  • Posted 3h ago
  • ~40 hrs/week
  • Remote in Manila, Metro Manila, Philippines

Responsibilities

The Team Manager is responsible for supervising a team of customer service representatives to meet performance targets and maintain high-quality service. Key duties include monitoring KPIs, providing coaching, handling escalated customer issues, and managing daily operational workflows.

Requirements

Candidates must have at least one year of confirmed experience as a BPO Team Leader managing voice, email, and chat teams. Strong leadership skills and a background in high-volume campaigns or retail electronics are preferred.

Full job description

ABOUT US:

CEF Solutions Inc. is a Consulting Services and Business Process Outsourcing (BPO) company specializing in BPO Operations, Operations Management, Process Engineering and Innovation, Cost Optimization, and Staffing solutions. We take pride in our expertise in providing specialized staffing services, ensuring that clients have access to top talent that aligns with their operational goals. We service some of the largest multinational companies in the world and are expanding quickly by delivering an unmatched end-to-end client experience.

Company website: www.CEF.inc


JOB DESCRIPTION:

The Team Manager is responsible for managing a team of customer service representatives or agents. This role ensures that the team meets performance targets, provides high-quality service to clients, and adheres to company policies and procedures.

ROLES AND RESPONSIBILITIES:

Team Leadership:

  • Supervise, lead, and motivate a team of agents to achieve performance metrics.
  • Conduct regular team meetings to communicate updates, expectations, and address concerns.
  • Foster a positive work environment that encourages teamwork and personal growth.

Performance Management:

  • Monitor individual and team performance against established KPIs (Key Performance Indicators).
  • Provide regular feedback, coaching, and performance appraisals to team members.
  • Implement performance improvement plans when necessary.

Training and Development:

  • Identify training needs and coordinate training sessions for team members.
  • Support new hires through the onboarding process and ensure they are adequately trained.
  • Encourage continuous learning and development within the team.

Quality Assurance:

  • Ensure adherence to quality standards and compliance with company policies.
  • Conduct regular quality checks and audits on agent interactions.
  • Address and resolve quality issues promptly.

Customer Service:

  • Handle escalated customer issues and complaints, providing resolutions in a timely manner.
  • Ensure a high level of customer satisfaction and maintain positive client relationships.
  • Analyze customer feedback and implement strategies for improvement.

Operational Efficiency:

  • Manage daily workflow and adjust staffing levels as needed to meet client demands.
  • Collaborate with the Operations Manager to develop and implement process improvements.
  • Track and report on team performance metrics and operational outcomes.

Communication:

  • Serve as the primary point of contact for team-related matters.
  • Maintain open and effective communication channels with team members and management.
  • Ensure timely dissemination of information to the team.

Administrative Tasks:

  • Maintain accurate records of team performance, attendance, and other relevant data.
  • Prepare and submit regular reports to the Operations Manager.
  • Assist in the development and implementation of company policies and procedures.

QUALIFICATIONS:

  • Minimum of 1 year confirmed experience as a Team Leader (not acting, intern, or temporary)
  • Must have a strong background in managing voice/email/chat teams within the BPO industry.
  • Experience in retail electronics/appliances campaigns is highly desirable but not required
  • Prior experience in managing high contact volume campaigns (preferred)
  • Prior experience in launching or managing a pioneer account is preferred.
  • Strong understanding of customer service principles and practices.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong problem-solving and conflict resolution abilities.
  • Ability to handle high-pressure situations and manage multiple priorities.

OTHER QUALIFICATIONS:

  • This role is currently remote/work-from-home, but candidates must be open to possible changes in work setup, including a shift to on-site, if required by business needs.
  • Must be based in Mega Manila and stay within the area throughout employment to ensure quick equipment support and availability for any in-person requirements.

Related keywords

BPOBlended AccountKPIPerformance Improvement PlanOnboardingQuality AuditsRetail ElectronicsPioneer AccountCustomer SatisfactionOperations ManagementProcess EngineeringCost Optimization

About CEF Solutions Inc.

LinkedInVisit site

Custom BPO Solutions | Outsource partner for Multinational Automobile, Consumer Electronics companies

Industry
Business Consulting and Services
Company size
1,001-5,000 employees
Founded
2015
Headquarters
Fort Lee, New Jersey
LinkedIn followers
2,734

CEF Solutions stands at the forefront of operational innovation, offering tailored Business Process Outsourcing (BPO) and Consulting services designed to elevate business processes and drive cost efficiency. Our expertise spans across providing top-notch BPO operations, operational management, and process innovation solutions, especially curated for the customer services industry. As we service and partner with some of the largest corporations globally, our commitment lies in fostering growth, enhancing operational efficiencies, and delivering an exceptional client experience that sets us apart. Explore the CEF difference and how we're helping businesses achieve sustainable success.

Offices: Fort Lee, New Jersey 07601, US · Toronto, CA · Seoul, Seoul, KR · Santo Domingo, Santo Domingo, DO · Bogota, Bogota, CO

BPOManagementOutsourcingBusiness Process OutsourcingStaffing Serviceand ConsultingBusiness DevelopmentConsultingOutsourcing
View all jobs at CEF Solutions Inc.

Frequently asked questions

How many Administrative jobs are open in Manila, Philippines right now?

There are currently 359 open administrative positions in Manila, Philippines listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Administrative roles in Manila, Philippines?

Companies currently hiring include JLL, Manulife, Remitly, Ingram Micro, NZAB, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Administrative jobs in Manila, Philippines?

Yes — 197 of the 359 open administrative positions offer remote or hybrid work (83 remote, 114 hybrid).

How do I apply for Administrative jobs in Manila, Philippines?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Administrative jobs in other cities

Taguig, PhilippinesMakati, PhilippinesQuezon City, PhilippinesPasig, PhilippinesMuntinlupa, PhilippinesMandaluyong, PhilippinesPasay, PhilippinesManila, PhilippinesMabalacat, PhilippinesDavao City, Philippines

Other jobs in Manila, Philippines

Management & LeadershipTechnologyFinance & AccountingData & AnalyticsConsultingCustomer Service & SupportSoftwareEngineeringSalesMarketing

Browse more

All Administrative jobsDiscover jobs
Clera home

Your AI-talent agent. Connecting talents with dream jobs.

Earn $5,000

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Acquihire
  • Referral

Company

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Acquihire
  • Referral

Company

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

© 2026 Clera Labs, Inc.

PrivacyTermsBug Bounty