São Paulo, São Paulo, Brazil · Hybrid
Customer Success Manager (Portuguese Speaking) PLEASE SUBMIT YOUR APPLICATION/RESUME IN ENGLISH As a Customer Success Manager at Smartly, you’ll own and grow relationships with customers across the region, helping them g…
Skills: Customer success management, Digital advertising, SaaS, Marketing technology, Account management
Manila, Metro Manila, Philippines · On-site
The Senior Business Analytics Analyst will help design, build, and operationalize AI-enabled analytics workflows that transform how Smartly uses business data. This person will focus on applying AI to recurring analytics…
Skills: Business Analytics, Data Analytics, SQL, BigQuery, Python
Helsinki, Uusimaa, Finland · Hybrid
Turn product data into better decisions, experiences, and measurable customer impact. Smartly is an AI-powered advertising platform uniting creative and media workflows. We are looking for a Product Data Analyst who help…
Skills: SQL, BigQuery, Dbt, Python, Data modeling
Berlin, Germany · Hybrid
We are seeking a Senior Engineering Manager to join our 200+ product development organization and lead our Ad Performance Recommendation team. The team is responsible for developing an innovative AI-powered system that l…
Skills: Machine learning, PyTorch, TensorFlow, Python, SQL
Helsinki, Uusimaa, Finland · Hybrid
We are seeking a Senior Engineering Manager to join our 200+ product development organization and lead our Ad Performance Recommendation team. The team is responsible for developing an innovative AI-powered system that l…
Skills: Machine learning, Data science, Python, PyTorch, TensorFlow
New York, New York, United States · On-site
$170k–$185k/yr
Director, Agency Partnerships – NORAM (Pod Lead) Smartly.io is hiring a Director, Agency Partnerships – NORAM to expand and accelerate growth across our North America agency portfolio. This role serves as a Pod Lead, own…
Skills: Sales leadership, Agency partnerships, Revenue growth, Strategic planning, Deal negotiation
New York, New York, United States · On-site
$221k–$250k/yr
Vice President, Agency Partnerships - North America Smartly is looking for a Vice President, North America Agency Partnerships to lead and grow our agency business across the region. In this role, you'll shape strategic …
Skills: Agency partnerships, Strategic planning, Business development, Adtech, Martech
Sydney, New South Wales, Australia · On-site
As Platform Partnerships Manager for APAC, they will report to the Head of Sales in APAC and work closely with the regional Sales & CS leads and teams, and multiple other functions across the company to strengthen Smartl…
Skills: Partnership Management, Strategic Planning, Relationship Building, Business Development, Cross-functional Collaboration
New York, New York, United States · On-site
$60k–$75k/yr
As an Enterprise Sales Development Representative (SDR), you'll play a critical role in driving Smartly's growth by identifying and engaging prospective customers. As the first point of contact for many of our future cli…
Skills: Lead Qualification, Pipeline Generation, Salesforce Hygiene, B2B SaaS Sales, Data Analysis
Bengaluru, Karnataka, India · Hybrid
Are you a passionate Associate Customer Success Manager with the desire to help global advertisers achieve success across today’s evolving digital landscape? As a Associate Customer Success Manager on our Global Strategi…
Skills: Digital advertising, Media operations, Customer success, Marketing analytics, Paid social
London, England, United Kingdom · Hybrid
We are looking for a highly motivated Client Partner to function as the commercial lead for a portfolio of strategic key accounts. In this role, you are directly responsible for driving revenue growth and achieving expan…
Skills: SaaS, Ad Tech, Revenue Growth, Strategic Account Management, Commercial Strategy
London, England, United Kingdom · Hybrid
Are you a passionate Customer Success Manager with a desire to be at the forefront of the ever-evolving Digital Marketing industry? Do you take pride in driving retention and growth among valued customers by understandin…
Skills: Customer Success, Digital Marketing, Paid Advertising, Account Management, Strategic Planning
New York, New York, United States · On-site
$110k–$140k/yr
Partner Operations Manager Smartly's Global Partnerships team is responsible for growing and strengthening our strategic relationships with the world's leading advertising and technology platforms. As Smartly continues t…
Skills: Operational program management, Cross-functional coordination, Project management, Data analysis, Excel
Amsterdam, North Holland, Netherlands · Hybrid
Are you a passionate Customer Success Manager and enjoy being at the forefront of the ever-evolving digital advertising industry? Do you take pride in driving retention and growth among valued agency customers by underst…
Skills: Customer success, Digital advertising, Account management, Strategic consulting, Product adoption
New York, New York, United States · On-site
$80k–$100k/yr
Are you motivated by working closely with customers solving their online marketing strategy challenges? Do you take pride in helping your customers succeed and constantly looking for opportunities to expand and grow thei…
Skills: Paid media management, Digital advertising, Campaign optimization, Performance marketing, Client relationship management
Manila, Metro Manila, Philippines · Hybrid
Production Designer Smartly is looking for a Production Designer to support high-visibility presentation and brand production work across the company. In this role, you will create polished, accurate, and on-brand presen…
Skills: Production Design, Presentation Design, Executive Presentations, Board Decks, Google Slides
Berlin, Germany · On-site
Workplace Experience Coordinator (m/f/d) – 30 hours per week Candidate Profile To support our Workplace Experience Team, we are looking for a reliable, service-oriented Workplace Experience Coordinator who can independent…
Skills: Office management, Reception, Vendor management, Budgeting, Inventory control
Berlin, Germany · On-site
Office Administrator (m/f/d) – 30 hours per week Candidate Profile To support our Office Management team, we are looking for a reliable, service-oriented Office Administrator who can independently manage the day-to-day op…
Skills: Office Management, Vendor Management, Customer Service, Budget Monitoring, Inventory Control
Chicago, Illinois, United States · On-site
We are looking for a proactive and service-oriented Workplace Experience Coordinator to independently manage the day-to-day operations of our Chicago office. As the primary on-site contact, you will help create a welcomi…
Skills: Office Administration, Workplace Operations, Hospitality, Facilities Coordination, Vendor Management
Manila, Metro Manila, Philippines · On-site
As a Senior Technical Support Specialist, you are the first line of defence in solving customer problems for Smartly products. You'll become a part of an internal Support Operations team, working with some of the largest…
Skills: Technical Support, API Troubleshooting, HTTP, REST, JSON
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Manage and develop a portfolio of customer accounts by providing strategic guidance on digital advertising and platform adoption. Collaborate with internal teams to share customer insights and ensure continuous product improvement.
Requires experience in B2B customer relationship management within SaaS or digital advertising environments. Candidates must be fluent in both English and Portuguese with strong consultative and communication skills.
PLEASE SUBMIT YOUR APPLICATION/RESUME IN ENGLISH
As a Customer Success Manager at Smartly, you’ll own and grow relationships with customers across the region, helping them get more value from their digital advertising and the Smartly platform. You’ll combine customer relationship management, digital advertising expertise, and commercial thinking to solve challenges, improve campaign outcomes, and identify opportunities for growth. Working closely with customers and teams across Smartly, you’ll also bring customer feedback into the business to help us continuously improve our products and customer experience.
At Smartly, we offer a place where you can advance your career. Here, you'll find:
An Inclusive Global Culture: Join a team of over 750 Smartlies, representing more than 60 nationalities across 24 locations in 13 countries. We cultivate a culture built on trust, transparency, and open feedback, where diverse perspectives are valued and encouraged.
Global Impact: Contribute to a company making a global impact, directly influencing our customers' success and business growth.
Focus on Wellbeing: We prioritize your health with healthcare packages, mental health services, and a commitment to work-life balance through paid holidays and family leave.
Comprehensive Rewards: Benefit from equity options, performance-based rewards, competitive compensation, and career development opportunities.
Flexible Hybrid Workplace: Experience a hybrid work model, balancing office collaboration with remote work, and the option to work abroad for up to 30 days annually.
Apply Now and Build Your Future with Smartly!
Curious what it’s like to work at Smartly? Visit our Careers page to see how we grow, collaborate, and make impact together
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Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.
Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.
Visit Smartly to learn more.
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Smartly is the leading AI-powered advertising technology company transforming ad experiences.
Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. We are the only company managing creative and media for 700+ brands worldwide and $5B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best. Join our global team to transform ad experiences for brands and their consumers.
Offices: Elielinaukio 2G, Helsinki, FI · Schiffbauerdamm 12, Berlin, 10117, DE · 11 Hill’s Place, West End House, London, England W1F 7SE, GB · 101 Greenwich St, 24th Floor, New York, NY 10006, US · 300 Montgomery St, Suie 200, San Francisco, California 94104, US
Smartly is the leading AI-powered advertising technology company transforming ad experiences.
Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. We are the only company managing creative and media for 700+ brands worldwide and $5B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best. Join our global team to transform ad experiences for brands and their consumers.
Offices: Elielinaukio 2G, Helsinki, FI · Schiffbauerdamm 12, Berlin, 10117, DE · 11 Hill’s Place, West End House, London, England W1F 7SE, GB · 101 Greenwich St, 24th Floor, New York, NY 10006, US · 300 Montgomery St, Suie 200, San Francisco, California 94104, US
