Manila, Metro Manila, Philippines · On-site
As a Senior Technical Support Specialist, you are the first line of defence in solving customer problems for Smartly products. You'll become a part of an internal Support Operations team, working with some of the largest…
Skills: Technical Support, API Troubleshooting, HTTP, REST, JSON
São Paulo, São Paulo, Brazil · Hybrid
Senior Enterprise Account Executive Smartly is looking for a Senior Enterprise Account Executive to help accelerate our growth in Brazil. Based in São Paulo, you'll play a pivotal role in establishing and expanding Smart…
Skills: Enterprise SaaS Sales, AdTech, MarTech, Consultative Selling, Business Development
Ciudad de México, Mexico · Hybrid
Senior Enterprise Account Executive Smartly is looking for a Senior Enterprise Account Executive to help accelerate our growth in Mexico. Based in Mexico City, you'll play a pivotal role in establishing and expanding Sma…
Skills: Enterprise SaaS Sales, AdTech, MarTech, Consultative Selling, Market Expansion
Ciudad de México, Mexico · Hybrid
Solutions Engineer – Technical Consulting Smartly is looking for a Solutions Engineer to join our Technical Consulting team in Mexico City. In this role, you'll help enterprise customers and agency partners solve complex…
Skills: Software Engineering, Solutions Engineering, Technical Consulting, API Design, System Integration
New York, New York, United States · On-site
$100k–$125k/yr
Project Manager, Global Brand Marketing and Content Smartly is looking for a Marketing Project Manager to help our Marketing organization deliver high-impact initiatives with clarity, consistency, and operational excelle…
Skills: Project Management, Marketing Campaign Execution, Monday.com, Agile, Scrum
Chicago, Illinois, United States · On-site
$100k–$125k/yr
Project Manager, Global Brand Marketing and Content Smartly is looking for a Marketing Project Manager to help our Marketing organization deliver high-impact initiatives with clarity, consistency, and operational excelle…
Skills: Project Management, Marketing Strategy, Monday.com, Agile, Scrum
New York, New York, United States · On-site
Smartly.io is seeking an enthusiastic and detail-oriented Customer Onboarding Manager to join our dynamic Onboarding team. As a Customer Onboarding Manager, you will play a crucial role in assisting our newly-signed cust…
Skills: Customer Onboarding, Digital Advertising, Paid Social, Programmatic Media Buying, Project Management
Berlin, Germany · Hybrid
We are looking for a Senior Machine Learning Engineer to join the AI Platform Team at Smartly! Our team works on helping marketers make the most of their ad creatives (images, video, text) and campaigns (product and perf…
Skills: Python, PyTorch, TensorFlow, MLOps, AWS
Helsinki, Uusimaa, Finland · Hybrid
We are looking for a Senior Machine Learning Engineer to join the AI Platform Team at Smartly! Our team works on helping marketers make the most of their ad creatives (images, video, text) and campaigns (product and perf…
Skills: Python, PyTorch, TensorFlow, MLOps, AWS
Helsinki, Uusimaa, Finland · Hybrid
Are you a visionary ready to make an impact? Join our dynamic team at Smartly as a Lead Product Designer and drive innovation in digital advertising! About the Team: Product Designers at Smartly are at the forefront of o…
Skills: Product Design, UX Research, Prototyping, High-fidelity Design, Customer Interviews
New York, New York, United States · Hybrid
$50/hr–$65/hr
As our Event Operations team continues to grow, we are seeking a Event Operations Manager (Contract) to help elevate how we plan, execute, and scale our programs. This role is highly focused on supporting the processes, …
Skills: Event Operations, Event Technology, Data Management, Registration Platforms, Budget Tracking
New York, New York, United States · Hybrid
$28/hr–$45/hr
Smartly is looking for an Executive Assistant to join our fast growing team! In this role you will support the SVP, Ecosystems Partnerships & AI Applications, the SVP, Customer Success and the broader US commercial teams…
Skills: Calendar Management, Event Coordination, Problem Solving, Communication Skills, Confidentiality Handling
Chicago, Illinois, United States · On-site
$120k–$150k/yr
Creative Director, Brand & Content Smartly is looking for a Creative Director to join our Brand & Content team and help shape how our brand comes to life across campaigns, content, events, digital experiences, and market…
Skills: Creative Leadership, People Management, Conceptual Art Direction, Graphic Design, Brand Design
New York, New York, United States · On-site
$120k–$150k/yr
Creative Director, Brand & Content Smartly is looking for a Creative Director to join our Brand & Content team and help shape how our brand comes to life across campaigns, content, events, digital experiences, and market…
Skills: Creative Leadership, People Management, Conceptual Art Direction, Graphic Design, Brand Design
London, England, United Kingdom · On-site
Senior Account Executive will be reporting to the Director of Northern Europe, you will own and shape Smartly's Retail & Finance strategy across the UK market. This is more than a new business role - the Senior Account E…
Skills: Enterprise Sales, Strategic Territory Planning, Consultative Selling, C-level Relationship Management, Pipeline Management
Helsinki, Uusimaa, Finland · Hybrid
As a Senior Quality Engineer at Smartly, you will define and scale quality standards across our Product & Engineering organization. Operating within a small, lean group, this role is highly visible to engineering leaders…
Skills: Quality Engineering, Software Engineering, Developer Experience, TypeScript, Playwright
New York, New York, United States · Hybrid
$75k–$100k/yr
Are you passionate about being at the forefront of the ever-evolving social advertising industry? Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping…
Skills: Customer Success Management, Social Advertising, Relationship Building, Data Analysis, Consultative Advice
New York, New York, United States · Hybrid
$140k–$160k/yr
Finance Business Partner (NYC) Location: New York Reporting to: Head of Commercial Finance Company: Smartly About Smartly Smartly is a global leader in digital advertising automation, helping brands and agencies scale th…
Skills: Financial Modelling, FP&A, Strategic Finance, Excel, SQL
Bengaluru, Karnataka, India · On-site
Are you passionate about designing innovative, high-impact creative solutions for global brands? As a Senior Designer at Smartly, you’ll play a pivotal role in developing and refining creative assets for Display and Soci…
Skills: Adobe Creative Suite, Photoshop, Illustrator, After Effects, XD
Helsinki, Uusimaa, Finland · Hybrid
We are looking for a Principal Engineer to join our Platform Group. As a leading technical expert, you will play a pivotal role in guiding our teams through some of the most complex technical challenges at Smartly. Your …
Skills: Distributed Systems, Relational Database Architecture, Scalability, Reliability, Platform Architecture
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Act as the primary technical point of contact for complex customer inquiries and lead the resolution of advanced product defects and integration issues. Collaborate with Engineering and Product teams to identify recurring problems and advocate for long-term product improvements.
Requires 4+ years of technical support experience in a SaaS environment, preferably within ad tech or online marketing. Must possess strong analytical skills and practical experience with APIs, SQL, JSON, and web architectures.
As a Senior Technical Support Specialist, you are the first line of defence in solving customer problems for Smartly products. You'll become a part of an internal Support Operations team, working with some of the largest and most sophisticated online performance marketers globally. In addition, you’ll be a vital component in ensuring outstanding service to our customers.
This role comes with great responsibility and requires a variety of skills: you’ll serve as a crucial link, translator and communicator between customers and our equally extraordinary product development team. Ideally, you love solving new problems and thrive in situations where there are several unknowns. Your heart beats for the customer and serves them with understanding and care. You will have the opportunity to work closely with the Engineering team that develops our web application, Customer teams that serve our clients, and directly with end customers through our 24/7 in-app support chat. Your major responsibility will be making sure that the problems you address will not resurface. As a result, you’ll make the customer’s life easier as well as improve our core product. None of your days will be quite alike – exciting times guaranteed!
Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.
Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.
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Smartly is the leading AI-powered advertising technology company transforming ad experiences.
Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. We are the only company managing creative and media for 700+ brands worldwide and $5B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best. Join our global team to transform ad experiences for brands and their consumers.
Offices: Elielinaukio 2G, Helsinki, FI · Schiffbauerdamm 12, Berlin, 10117, DE · 11 Hill’s Place, West End House, London, England W1F 7SE, GB · 101 Greenwich St, 24th Floor, New York, NY 10006, US · 300 Montgomery St, Suie 200, San Francisco, California 94104, US
Smartly is the leading AI-powered advertising technology company transforming ad experiences.
Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. We are the only company managing creative and media for 700+ brands worldwide and $5B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best. Join our global team to transform ad experiences for brands and their consumers.
Offices: Elielinaukio 2G, Helsinki, FI · Schiffbauerdamm 12, Berlin, 10117, DE · 11 Hill’s Place, West End House, London, England W1F 7SE, GB · 101 Greenwich St, 24th Floor, New York, NY 10006, US · 300 Montgomery St, Suie 200, San Francisco, California 94104, US
