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Part-time
Staff discount card, H&M Incentive Program, Development opportunities
Posted 1d ago
~40 hrs/week
Responsibilities
The Sales Advisor is responsible for delivering an excellent customer experience while maintaining store operations and garment presentation. They will assist customers, process stock, and support sales floor activities to maximize selling opportunities.
Requirements
Candidates should have previous experience in retail, merchandising, or customer service and possess a strong interest in fashion. The role requires a proactive team player with effective time management skills and a customer-centric mindset.
Full job description
Company Description
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M at https://hmgroup.com.
Job Description
A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.
Key Responsibilities
Provide great customer experience.
Fold, hang, display, and merchandise garments to maximize selling opportunities.
Actively process, stock and replenish garments on the sales floor and in the stock room.
Open, unpack, and label merchandise with security tags.
Support customer purchases and returns in the register.
Qualifications
To be successful in the role of Sales Advisor, we believe you are a team player with a proactive and helpful approach, fostering collaboration and collective success. You have a positive mindset, where you are eager, optimistic, and motivated when interacting with colleagues and customers. We also believe you are flexible and able to adjust to changing circumstances and customer needs, and that you can take initiative and independently in a quick and effective way to address customers’ needs. In addition, you are communicative and socially confident, fostering a positive interaction with colleagues and customers.
What you need to succeed:
Previous experience within retail, merchandising, and/or customer service.
Effective time management - being stress-resistant and good at prioritization.
Have a customer service mindset where you always prioritize the customers’ needs while serving as a brand ambassador.
Being fashion knowledgeable and having a genuine interest in fashion trends.
Have a selling mindset with the ability to approach and fulfill customer needs.
Additional Information
This is a part-time position and will be based in Angeles City, Pampanga, Philippines.
If you feel that your experience, skills and ambitions are right for this role, please send your application as soon as possible. Due to data policies, we only accept applications through the career page.
Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment types and countries.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries.
But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers.
Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future.
Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you.
H&M Group's Moderation Policy:
Welcome to H&M Group’s official LinkedIn page. Ask questions, exchange ideas and meet members and employees from all over the world.
This page is moderated daily and we always do our best to answer each one of you in a timely manner. Please remember to keep a friendly tone and in line with LinkedIn’s legal terms at https://www.linkedin.com/legal/user-agreement
Comments and posts that contain foul language, are off-topic or unnecessarily rude will be deleted. We also encourage you to report any inappropriate content.
We use an external tool to handle the comments on our page, so please note that your comments can be stored. For questions, please contact our team at [email protected].
Offices: Årstaängsvägen 13, Stockholm, Stockholm 117 75, SE
How many Customer Service & Support jobs are open in Angeles, Philippines right now?
There are currently 75 open customer service & support positions in Angeles, Philippines listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Angeles, Philippines?
Companies currently hiring include TaskUs, SuperStaff Outsourcing, Linkage Web Development, Kreeayt BPO, MCI, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Angeles, Philippines?
Yes — 17 of the 75 open customer service & support positions offer remote or hybrid work (13 remote, 4 hybrid).
How do I apply for Customer Service & Support jobs in Angeles, Philippines?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.