Manchester, England, United Kingdom · Remote OK
Ready to start a career with a market-leading international company? Are you a recent graduate who is ready to start a career with a market-leading international technology company? All great companies start with great c…
Skills: Customer Service, Communication Skills, CRM, Organization, Attention To Detail
Manchester, England, United Kingdom · On-site
Team Member Full Time 35 hours per week Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte o…
Skills: Customer Service, Food Preparation, Teamwork, Communication, Time Management
Manchester, England, United Kingdom · On-site
Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascia…
Skills: Customer Service, Communication Skills, Stock Replenishment, Teamwork, Till Operation
Manchester, England, United Kingdom · On-site
Customer Support Technician – Join Our Team! Shift Pattern: Night shift rotation 4‑on / 4‑off schedule Hours: 19:00–07:00 *6-8 weeks of fully paid daytime training (Mon–Fri) required prior to starting the night shift rot…
Skills: Problem-solving, Customer service, Communication skills, Technical communication, Troubleshooting
Manchester, England, United Kingdom · On-site
Based in the heart of Manchester, Grace Media and the Betable Group is built on deep knowledge and a strong commitment to online gaming. We deliver high-quality gaming experiences to customers across casino and bingo sit…
Skills: Leadership, Safer Gambling, Anti-Money Laundering, Compliance Management, Risk Assessment
Manchester, England, United Kingdom · On-site
$26k–$27k/yr
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes…
Skills: Caretaking, Cleaning, Standard Repairs, Health And Safety, Communication
Manchester, England, United Kingdom · Hybrid
Receives, investigates, and communicates solutions. Escalates complex issues. Join a global leader in asset management. Grow your career where your impact matters. Vanguard is seeking a Client Service Associate to join o…
Skills: Communication, Analytical Thinking, Client Service, Case Management, Problem Solving
Manchester, England, United Kingdom · On-site
At Swarovski, your ideas are valued, and your work helps create unforgettable moments for our customers every day. Ready to bring brilliance to life with one of the most iconic brands in fashion and design? Join our reta…
Skills: Customer Service, Storytelling, Sales Achievement, Relationship Building, Retail Technology
Manchester, England, United Kingdom · Hybrid
Want a soul-sucking call centre job? Yeah, neither do we. We’re not here to read scripts or tick boxes. We’re here to shake things up, to make energy better for our customers and the planet. That means real conversations…
Skills: Customer Service, Problem Solving, Complaint Handling, Communication, Empathy
Manchester, England, United Kingdom · On-site
Duty Manager Manchester Didsbury FWC | Fitness & Wellbeing Club | Permanent | Full time Up to £29,361.00 per annum, depending on skills and experience 40 hours per week Nuffield Health is the UK’s largest Healthcare Char…
Skills: Sales, Communication, Customer Service, Leadership, Health And Safety
Manchester, England, United Kingdom · On-site
Description As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educ…
Skills: Make-up Artistry, Customer Service, Visual Merchandising, Retail Sales, Point-of-Sale Software
Manchester, England, United Kingdom · On-site
Team Manager – ADT Support Team Shift Pattern: Night shift rotation 4‑on / 4‑off schedule Hours: 19:00–07:00 We’re looking for an experienced and people‑focused Team Manager to lead our ADT Support team. This is a fantas…
Skills: Team Leadership, Coaching, Performance Management, Customer Experience, Operational Reporting
Manchester, England, United Kingdom · On-site
Description As a Fragrance Advisor, you will represent Estée Lauder Companies and its luxury fragrance brands, delivering an exceptional customer experience through expert product knowledge, personalised service, and a p…
Skills: Customer Experience, Product Knowledge, Personalized Service, Sales, Visual Merchandising
Manchester, England, United Kingdom · Hybrid
Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’…
Skills: Transaction Monitoring, Financial Crime Investigation, Anti-Money Laundering, Fraud Detection, AI-Enabled Monitoring Tools
Manchester, England, United Kingdom · On-site
Job Description Purpose of the role Deliver exceptional sales and business performance by acquiring, developing and maintaining highly proactive, long term client relationships. Protect Barclays reputation through sound …
Skills: UHNW Client Management, Relationship Management, Portfolio Management, Risk Management, Financial Advice
Manchester, England, United Kingdom · On-site
At Ecolab, we help make the world cleaner, safer and healthier. Ecolab is a trusted partner at nearly three million customer locations in more than 170 countries and a global leader in water, hygiene and infection preven…
Skills: Water Treatment, Process Optimisation, Digital Water Management, Customer Relationship Management, Technical Advising
Manchester, England, United Kingdom · Hybrid
Receives, investigates, and communicates solutions. Escalates complex issues. Core Responsibilities 1. Handles and prioritizes assigned client requests. May follow up with internal partners or clients directly to resolve…
Skills: Client Services, Issue Resolution, Research, Regulatory Compliance, Communication
Manchester, England, United Kingdom · On-site
Team Manager – ADT Support Team Shift Pattern: Night shift rotation 4‑on / 4‑off schedule Hours: 19:00–07:00 We’re looking for an experienced and people‑focused Team Manager to lead our ADT Support team. This is a fantas…
Skills: Team Leadership, Coaching, Performance Management, Customer Experience, Operational Reporting
Manchester, England, United Kingdom · On-site
Based in the heart of Manchester, Betable is a team with knowledge and dedication to online gaming running through its DNA. It is responsible for delivering top-class online gaming experiences for customers of over 100 o…
Skills: Communication Skills, Numeracy, Attention To Detail, Regulatory Compliance, Microsoft 365
Manchester, England, United Kingdom · Hybrid
Onefile Ltd, a Harris Computer company, is seeking an Account Manager to help build and maintain strong relationships with our valued clients, driving revenue growth, and achieving sales targets. This is a full-time, per…
Skills: Account Management, Sales Pipeline Development, Client Relationship Management, Contract Negotiation, Commercial Management
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Handle customer queries via phone, email, and web chat to provide post-set up care. Focus on achieving revenue and customer satisfaction targets while maintaining accurate CRM records.
Candidates must be proactive, resilient, and possess excellent communication skills. Strong organizational abilities and empathy for customers are essential for this role.
Ready to start a career with a market-leading international company?
Are you a recent graduate who is ready to start a career with a market-leading international technology company?
All great companies start with great customer service and at Epos Now we are no different. We are doing some exciting things and can offer you an exciting career. You will start your career working with the service team, and if you chose there will be a career pathway available to you - whether thats changing teams to Operations, Sales or Technology, plus the opportunity to relocate to one of our office in the UK, Europe, USA or Australia.
Epos Now is a market-leading fintech business with an international presence in over 71 countries. As a cloud-based payments and software provider, our passion is to help small businesses grow and thrive. In fact, our company mission is to make commerce accessible to everyone.
We proudly deliver a top customer service experience to our customers across the world, with offices in the UK, USA and Australia.
Every Epos Now employee is supported with a personalized progression plan, and we are quickly expanding our customer service teams to support future growth - it’s an exciting time to join us!
Salary: Starting at £26,436 an additional £2,400.00 as Night shift compensation with uncapped commission.
About the job:
As a customer support consultant, you will be helping new customers with post-set up care. You will be handling customer queries by phone, email and web chat, delivering outstanding customer experience at every interaction. We are looking for confident communicators who have a friendly attitude, ready to hit their revenue and customer satisfaction targets.
To ensure staff coverage to help all our customers across different countries (including USA), we have a rotating shift pattern for this role (which changes weekly) The hours for these shifts will be 10:00 pm until 07:00 am / 11:00 pm until 08:00 am and you will be required to work one in every four Fridays, and one in every eight Saturdays.
What will you do?
What do you get in return?
What do you need to apply?
What are the next steps?
Interviews for this role are starting immediately.
Successful candidates will have a short screening call with our recruitment partner, RecruitmentJunky, before being invited for a face-to-face interview with a hiring manager at our Norwich office.
Ready to begin your career with us?
Apply now and submit your application online.
We care deeply about being inclusive. We encourage applications from people with diverse
backgrounds and experiences.
Award-winning POS solutions, built for your business. Streamline, scale, and succeed with ease, all in one system.
We're on a mission that resonates with businesses of all sizes – to unleash your full potential, ignite growth, and supercharge profits through innovative, customisable payment and till systems. From startups to established multi-site enterprises, Epos Now has become a trusted partner for thousands of businesses all over the world! We enable your growth by providing the tools you need to succeed. From our humble roots in Norwich, UK, we understand the daily hurdles faced by small businesses. Why? Because we've walked that path ourselves. Our founder and CEO, Jacyn Heavens, once stood in your shoes – grappling with clunky, unreliable till systems. In 2011, he embarked on a game-changing mission to revolutionise the point of sale (POS) landscape. Fast forward to today, and Epos Now stands as a global powerhouse in payments and POS systems. Here’s what makes us the go-to POS experts: 🌟 Our POS systems are affordable, flexible, and built for businesses 🌟 Our unparalleled customer care and fuss-free installation 🌟 Our innovative app store with over 130+ of your favourite apps and integrations that work seamlessly with your POS system But it’s not just our products and services - Epos Now is about its people! Our team is united through a shared goal and love for solving real problems with innovative technology. It’s our collaborative approach that sets us apart. Our values are: 👉We put our customers first 👉We never forget our mission 👉We take ownership 👉We strive to innovate 👉We trust in people 👉We share success Ultimately, we believe in constant growth and learning, both for ourselves and our product. If you share our passions, we welcome you to join us! 📍 Where to find us? We operate across the globe. Find us at our headquarters in Norwich, UK, Orlando, USA and Maroochydore, Australia. Join our LinkedIn network to stay updated on the latest industry insights, success stories, and innovations that are shaping the future of commerce.
Offices: Norwich, GB · Orlando, US · Toronto, CA
There are currently 398 open customer service & support positions in Manchester, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include BNY, The Estée Lauder Companies Inc., NEXT PLC, PHMG, Greene King Brewery, among others. Browse the listings above to see every active employer.
Yes — 102 of the 398 open customer service & support positions offer remote or hybrid work (13 remote, 89 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
