Business Support Administrator Fixed Term Contract 12 Months
Leeds, England, United Kingdom · Hybrid
Mid level
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Business Support Administrator Fixed Term Contract 12 Months
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time, Temporary
Annual leave, Private healthcare, Life insurance, Group income protection, Health assessments, Pension scheme
Posted 3h ago
Apply by Sep 30
~35 hrs/week
Responsibilities
The role involves providing high-level administrative support to consultants and client teams, including calendar management, travel arrangements, and meeting coordination. Additionally, the administrator will manage client billing processes, maintain records, and support project workstreams.
Requirements
The ideal candidate will have previous experience in a client-facing administrative role and possess strong organizational and numeracy skills. Proficiency in Microsoft Office 365 and the ability to handle sensitive information with discretion are essential.
Full job description
A fantastic opportunity has arisen for an experienced business support administrator to join Willis Towers Watson within our modern, open plan office in Leeds city centre. This is an office based 12-month, 35 hours per week Maternity Leave contract.
This is a challenging and rewarding role, drawing on and further developing strong administrative and organisational skills while supporting high‑quality client service delivery.
The ideal candidate will have previous experience in a similar client‑facing support role, be tactful and diplomatic, and enjoy contributing to the effective delivery and continuous improvement of core administrative processes. You will be a strong self‑starter who values teamwork and thrives in supporting others with day‑to‑day challenges.
The Role
You would be responsible for, but not limited to:
Providing a seamless and reliable high level of administrative support to consultants and client teams
Calendar management and meeting support, including scheduling, monitoring attendance, arranging venues, catering, AV/IT requirements, preparing materials and note taking where required.
Arranging travel, mailbox management (using initiative and with minimal intervention).
Maintain client files and records in line with Records Management requirements
Support archiving activity, including recall and return of physical files where required
Set up and maintain SharePoint TCTO sites and client workspaces
Maintain Terms of Engagement and scope files and upload relevant contracts and documentation to the contracts database.
Produce client materials including reports, letters, meeting notes and presentations, in line with company templates, branding and house style
Upload and share client meeting materials and support secure data sharing processes
Support delivery of small to medium client related projects and workstreams, tracking actions and agreed outputs
Manage the monthly billing process for allocated clients, including budget tracking, ensuring internal billing processes and controls are followed
Prepare complex client billing accurately and on time
Support efficient follow up of Work in Progress (WIP) and Accounts Receivable (AR) queries
Related keywords
Business SupportAdministratorClient-facingRecords ManagementSharePointBillingBudget TrackingMicrosoft Office 365WordPowerPointOutlookTeamsExcelProject ManagementAccounts ReceivableWork in Progress
At WTW (NASDAQ: WTW), we provide data-driven, insight-led solutions in the areas of people, risk and capital. Leveraging the global view and local expertise of our colleagues serving 140 countries and markets, we help you sharpen your strategy, enhance organizational resilience, motivate your workforce and maximize performance.
Offices: 51 Lime Street, London, England EC3M 7DQ, GB · 800 N Glebe Rd, Floor 10, Arlington, Virginia 22203, US
How many Customer Service & Support jobs are open in Leeds, United Kingdom right now?
There are currently 488 open customer service & support positions in Leeds, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Leeds, United Kingdom?
Companies currently hiring include NEXT PLC, Greene King Brewery, Marks and Spencer, Valor Hospitality Careers - UK, The Estée Lauder Companies Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Leeds, United Kingdom?
Yes — 112 of the 488 open customer service & support positions offer remote or hybrid work (10 remote, 102 hybrid).
How do I apply for Customer Service & Support jobs in Leeds, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.