Team Leader At Costa Coffee, we’re all about crafting great coffee and memorable moments. As a Team Leader, you’ll bring energy, confidence and support to every shift. We also offer flexible shifts to suit yo…
Skills: Team Leadership, Training, Communication, Adaptability, Resourcefulness
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$13/hr–$14/hr
Full-time
50% Discount On All Food And Drink In Costa-Owned Stores, Matched Pension Up To 10%, Coca-Cola Share Scheme, Financial Support Fund
Posted 1d ago
Apply by Jul 1
~40 hrs/week
Responsibilities
Lead smooth and efficient shifts while training and supporting new baristas. Maintain high standards of service and coffee excellence to ensure a positive customer experience.
Requirements
Requires a reliable role model with strong communication skills and the ability to remain calm under pressure. Candidates should have previous team leader experience or be ready to step into a leadership role.
Full job description
Team Leader
At Costa Coffee, we’re all about crafting great coffee and memorable moments. As a Team Leader, you’ll bring energy, confidence and support to every shift. We also offer flexible shifts to suit you and the store.
Why Costa
£13.75–£14.75 per hour (location dependent)
50% discount on all food and drink in Costa-owned stores
We’re committed to diversity, equity and inclusion, and our values, Discipline to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Player, shape how we work. Through the Costa Foundation, you’ll also support communities locally and globally.
What you’ll do
Lead smooth, efficient shifts
Train and support new Baristas
Energise and motivate your team
Maintain high standards across service and coffee excellence
Use resourcefulness and adaptability to keep everything running well
Who you are
A reliable role model with accountability and maturity
A strong team player with great communication skills
Energetic, positive and confident leading others
Adaptable, resourceful and calm under pressure
Experience as a team leader or ready to step into the role
How to apply
When you apply, you’ll start with a quick, casual chat via Sapia.ai, just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry there will always be human involvement in the review of your responses and in making the final hiring decision
Reimagining Coffee Experiences to Make a Difference
Industry
Retail
Company size
10,001+ employees
Founded
1971
Headquarters
London
LinkedIn followers
269,844
At Costa Coffee, we’ve been crafting with heart and changing the coffee game since 1971. Now part of The Coca-Cola Company, we proudly operate in over 50 countries, and we’re still growing! And we’re much more than our beloved stores. Consumers all over the world can now enjoy Costa Coffee in our Ready-To-Drink range, our innovative self-serve machines, including Express, or our thriving At Home offering. And let’s not forget our global partnerships that help us trailblaze new markets and spaces every single day.
Here at Costa, we’re all about reimagining coffee experiences to make a difference.*** Along with our growth ambitions, we really do care about the communities we serve. From local charity partners, to coffee farmers and our much-loved Costa Foundation, making a difference is part of who we are.
At the heart of our culture are our values: discipline, passion, warmth, courage, and trust. We are Disciplined to Deliver, have a Passion for Progress, we Win with Warmth, have the Courage to Challenge, and are Trusted Team Players. For us, it’s about creating a supportive and inclusive environment where everyone can be themselves, take on new challenges and enjoy some amazing career experiences.
Sound like your cup of coffee? Take a look at our latest opportunities below.
https://costacareers.co.uk/
Offices: 1A Wimpole St, London, W1G 0EA, GB · 9 Knaves Beech, High Wycombe, England HP10 9, GB · Christopher Martin Road, Basildon, England SS14 3, GB · No. 1318 Sichuan North Road, Hongkou District, Floor 30, Shengbang International Building, Shanghai, Shanghai 200080, CN · Chlodna 52 Streeet, Warsaw, Warsaw 00-872, PL
How many Customer Service & Support jobs are open in Liverpool, United Kingdom right now?
There are currently 136 open customer service & support positions in Liverpool, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Liverpool, United Kingdom?
Companies currently hiring include NEXT PLC, MDD Forensic Accountants, Staycity Group, Costa Coffee, HSBC, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Liverpool, United Kingdom?
Yes — 23 of the 136 open customer service & support positions offer remote or hybrid work (1 remote, 22 hybrid).
How do I apply for Customer Service & Support jobs in Liverpool, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.