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Customer Service & Support Jobs in City of Westminster, United Kingdom (Now Hiring) — 151 open

St James Facilities Services Limited logoSt James Facilities Services Limited

Corporate Receptionist

City of Westminster, England, United Kingdom · On-site

Mid level

Overall Purpose The Receptionist will be permanently based on the reception desk covering the front of house function. As a Receptionist you represent St James and St James’ clients. We provide our customers and clients …

Skills: Customer Service, Interpersonal Skills, Microsoft Office, Communication, Punctuality

Harrods logoHarrods

Sales Associate Part Time - Foodhalls

City of Westminster, England, United Kingdom · On-site

Mid level

Join our world-famous Harrods Food Halls as a Sales Associate, working alongside a passionate, supportive team dedicated to delivering exceptional service and creating unforgettable moments for every customer. You’ll enj…

Skills: Customer Service, Sales, Product Knowledge, Visual Merchandising, Stock Management

Harrods logoHarrods

Fine Watches Brand Manager

City of Westminster, England, United Kingdom · On-site

Mid level

We are seeking a dynamic, creative, and passionate professional to join our team in Fine Watches. If you have a passion for Fine Watches, a keen eye for trends, and a talent for crafting compelling narratives, this could…

Skills: Brand Management, Client Relationship Management, Visual Merchandising, Stock Management, Luxury Retail

Children's National Hospital

Program Assistant - PRN (as needed) - Family Lifestyle Program (Remote)

City of Westminster, England, United Kingdom · Remote OK

$18/hr–$30/hr

Entry level

Kids Are Our Everything. Department 10147 Primary Care TheARC Tech Pay Range $18.54 - $30.89 Schedule: PRN Who We Are: The Family Lifestyle Program supports children and families in building healthy, sustainable lifestyl…

Skills: Microsoft Outlook, Microsoft Excel, Microsoft Access, Administrative Support, Financial Record Management

School Space logoSchool Space

School Lettings Assistant/Customer Service Assistant

City of Westminster, England, United Kingdom · On-site

Entry level$1M raised

Community Connector (Local Key Holder / School Lettings Assistant) Are you a community minded individual that wants to help schools fight the funding cuts? Do you have fantastic time keeping skills and a love for working…

Skills: Customer Service, Time Management, Facility Management, Key Holding, Cleaning

HCA Healthcare UK logoHCA Healthcare UK

Patient Access Officer

City of Westminster, England, United Kingdom · On-site

Entry level

Patient Access Officer London: The Princess Grace Hospital Part time: 17 hours per week, Saturday and Sunday Shifts: Saturday 0930-1730, Sunday 1200-2200 but on alternative week rotation 1200-2200 one week and the other …

Skills: Customer Service, Administrative Services, Interpersonal Communication, Patient Registration, Database Management

Children's National Hospital

Clinic Operations Representative - Primary Care, The ARC Tech

City of Westminster, England, United Kingdom · On-site

$20/hr–$40/hr

Entry level

Kids Are Our Everything. Department 10147 Primary Care TheARC Tech Pay Range $20.75 - $40.99 What You’ll Bring: Minimum Education High School Diploma or GED (Required) Minimum Work Experience 1 year Experience performing…

Skills: Patient Registration, Medical Billing, Insurance Verification, Scheduling, Customer Service

HCA Healthcare UK logoHCA Healthcare UK

Patient Access Officer

City of Westminster, England, United Kingdom · On-site

Entry level

Patient Access Officer London: The Princess Grace Hospital Part time: 20.5hours per week, Sunday plus 2 days in the week Shifts: Sunday 0800-1800 rotating to 1200-2200 on alternative week 2x shifts which can be on rotati…

Skills: Customer Service, Administrative Services, Interpersonal Communication, Patient Registration, Database Management

Savills logoSavills

Team Administrator

City of Westminster, England, United Kingdom · On-site

Entry level

Role Overview: We're currently looking for an organised and enthusiastic Sales Coordinator to join our team in St John's Wood. You'll be responsible for supporting the team by dealing with enquiries via phone email or in…

Skills: General Administration, Compliance, Customer Service, Office Operations, Property Marketing

waterdrop® logowaterdrop®

Sales Assistant - Hydrista

City of Westminster, England, United Kingdom · On-site

Entry level$184M raised

Drink More Water, together we grow. Here at waterdrop®, we make drinking more water fun, convenient and most importantly, sustainable! Discover the world of innovative and eco-friendly hydration with our fruity little cu…

Skills: Customer Service, Retail Sales, Communication Skills, Multitasking, Merchandising

waterdrop® logowaterdrop®

Sales Assistant - Hydrista

City of Westminster, England, United Kingdom · On-site

Entry level$184M raised

Drink More Water, together we grow. Here at waterdrop®, we make drinking more water fun, convenient and most importantly, sustainable! Discover the world of innovative and eco-friendly hydration with our fruity little cu…

Skills: Customer Service, Retail Sales, Brand Ambassadorship, Merchandising, Conflict Resolution

waterdrop® logowaterdrop®

Store Manager

City of Westminster, England, United Kingdom · On-site

Senior$184M raised

Drink More Water, together we grow. Here at waterdrop®, we make drinking more water fun, convenient and most importantly, sustainable! Discover the world of innovative and eco-friendly hydration with our fruity little cu…

Skills: Store Management, Team Leadership, Budget Control, KPI Analysis, Performance Coaching

NEXT PLC logoNEXT PLC

Bath and Body Works Sales Manager - 120 Oxford Street (N121105)

City of Westminster, England, United Kingdom · On-site

Mid level

SHIFTS YOU ARE APPLYING FOR: 38.75hrs p/w; Mon 09:00 - 17:30; Wed 09:00 - 17:30; Thu 09:00 - 17:30; Fri 12:30 - 21:00; Sat 12:30 - 21:00 Bath & Body Works is a global leader in body care and home fragrances. We are looki…

Skills: Leadership, Coaching, Team Motivation, Customer Service, Sales Maximization

NEXT PLC logoNEXT PLC

Bath and Body Works Sales Manager - 120 Oxford Street (N121105)

City of Westminster, England, United Kingdom · On-site

Mid level

SHIFTS YOU ARE APPLYING FOR: 38.75hrs p/w; Mon 09:00 - 17:30; Wed 09:00 - 17:30; Thu 09:00 - 17:30; Fri 12:30 - 21:00; Sat 12:30 - 21:00 Bath & Body Works is a global leader in body care and home fragrances. We are looki…

Skills: Leadership, Coaching, Team Motivation, Customer Service, Sales Maximization

InPost UK logoInPost UK

Head of Retail

City of Westminster, England, United Kingdom · Hybrid

Senior+

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a ­­­­Head of Retail to join our Com…

Skills: Customer Success Management, Strategic Account Management, C-Suite Relationship Management, Commercial Negotiation, Team Leadership

Harrods logoHarrods

Store Detective

City of Westminster, England, United Kingdom · On-site

Mid level

We’re currently looking for a full time Store Detective to join our established Security team here at Harrods. About the Role In this role you will be responsible for preventing and detecting losses and threats to the co…

Skills: Loss Prevention, Suspect Detention, Evidence Production, Retail Crime Law, Interpersonal Skills

Harrods logoHarrods

Facilities Customer Service Operator

City of Westminster, England, United Kingdom · On-site

Entry level

Our Facilities & Engineering team are now looking for a Facilities Helpdesk Operative to join us in delivering exceptional service across Harrods. As the first point of contact for all Facilities and Engineering queries,…

Skills: Customer Service, Communication Skills, CAFM Systems, Planon, Task Allocation

American Express logoAmerican Express

Senior Manager-Digital Product Management

City of Westminster, England, United Kingdom · Hybrid

Senior

The Enterprise Technology Services organization partners with every part of the American Express business to power the company’s growth and innovation with trust and efficiency, and drive competitive differentiation with…

Skills: Software Product Management, Product Lifecycle Management, Stakeholder Collaboration, Customer Loyalty Programs, REST APIs

IHG Hotels & Resorts logoIHG Hotels & Resorts

Waiter/Waitress

City of Westminster, England, United Kingdom · On-site

Entry level

At InterContinental London Park Lane, we are currently looking for a Waiting Team Member to join our team in The Arch Bar and Wellington Lounge with an immediate start. Welcome to InterContinental London Park Lane Locate…

Skills: Guest Service, Order Taking, Communication, Food and Beverage Service, Conflict Resolution

Barrafina logoBarrafina

Waiter / Waitress

City of Westminster, England, United Kingdom · On-site

Mid level

Waiter / Waitress | Barrafina Restaurant | Soho, London Barrafina is a highly awarded Modern Spanish bar Restaurant in London, serving the highest quality seasonal ingredients. The guests eat and drink on a beautiful mar…

Skills: Guest Service, Communication, Menu Knowledge, Allergen Awareness, Teamwork

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Showing 1–20 of 151

St James Facilities Services Limited logo

Corporate Receptionist

St James Facilities Services Limited

City of Westminster, England, United Kingdom • On-site

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Mid level

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  • Full-time
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

Manage the front-of-house function by greeting guests, handling calls, and maintaining the reception area. Coordinate with facilities and security to ensure smooth building operations and provide exceptional service to clients and occupiers.

Requirements

Requires proven experience in a corporate customer service role and proficiency in Microsoft Office. Candidates must possess strong interpersonal skills and a professional demeanor to act as the first point of contact.

Full job description

Overall Purpose

The Receptionist will be permanently based on the reception desk covering the front of house function.

As a Receptionist you represent St James and St James’ clients. We provide our customers and clients with a high level of customer service and professionalism. To go the extra mile to keep our customers and clients happy.

To liaise with the occupiers and make the building your own.

Duties and Responsibilities

The below listed task/responsibilities are not exhaustive:

  • To take full ownership of the reception desks and all associated areas, making sure that they are kept in the best possible order at all times, liaising with cleaners, facilities, security and other departments as deemed necessary.
  • Ensuring that all functions are carried out in accordance with stipulated protocols and procedures.
  • Making sure the relevant St James Operations Manual, occupiers procedures, phone database is up to date.
  • Being a presentable and professional first point of contact for all guests, visitors, occupiers and clients to the building, as outlined in the St James Guide.
  • Being responsible for the meeting and greeting of all guests and visitors to the building and providing them with exceptional service.
  • Signing in guests and visitors according to security procedures and processes and directing them to the relevant floors.
  • To assist guests and visitors, occupiers and clients with their queries, comments and suggestions in a knowledgeable and professional manner.
  • To be involved with pop ups and events that periodically take place.
  • To receive/answer calls promptly and efficiently, identifying the callers’ requirements and transferring calls as appropriate.
  • Manage difficult calls and/or distressed callers’ in a calm and professional manner.
  • Where appropriate, reporting of accidents or incidents.
  • Handling post and deliveries and recording them in line with the buildings Team Agreement/Operations Manual
  • Administrative duties including word processing, photocopying, ordering stationary and facilities management tasks as directed by Building Management
  • Have strong knowledge of the building and being able to report issues in a timely manner
  • Ensure the reception area is kept organised, clean and tidy at all times.
  • Stand to greet all visitors to the building.
  • To be “in post” ready to greet at allocated time.
  • To maintain good working relationships with colleagues.
  • Adhering to St James policies and procedures, code of conduct and to be fully conversant with the emergency procedures in relation to Health & Safety issues.
  • Any other duties as deemed necessary to support the client, customer, colleagues and St James.

Knowledge:

  • Proven working knowledge of customer service experience.
  • Previous experience is essential in a similar corporate background.
  • Good command of the English language.
  • Working knowledge of IT with experience of using Microsoft Office.

Skills:

  • Good interpersonal skills, flexible to work with a range of styles and personalities and according to business demands.
  • Excellent customer service skills.
  • Strong efficiency and motivation.
  • Excellent punctuality.
  • Outgoing and “can do“ attitude.
  • Innovation and creativity.
  • Tact and diplomacy.
  • Proactive and helpful.
  • Collaborative.
  • Flexible.

Related keywords

Corporate ReceptionFront Of HouseCustomer ServiceFacilities ManagementMicrosoft OfficeGuest RelationsAdministrative DutiesSecurity ProceduresPhone DatabaseHealth & SafetyCorporate BackgroundProfessionalism

About St James Facilities Services Limited

LinkedInVisit site

Creating trusted journeys

Industry
Facilities Services
Company size
11-50 employees
Founded
2015
Headquarters
City of London, London
LinkedIn followers
1,540

St James Business Services are committed to being proactive and responsive to your business requirements and ad-hoc requests. For example, we are located in central London to ensure ‘our people’ are fully accessible; whether your business is located in the City, the West End, Canary Wharf, or in the newly regenerated areas of London, such as Kings Cross and Smart Cities. Trust and collaboration fuels everything we do at St James, in creating and developing ‘prolific relationships’ with our Clients, our Colleagues, and our Business Associates (e.g. the FM community and supplier chain). With this in mind, we endeavour to provide a joined-up strategic approach which is essentially fresh and dynamic, whilst specialising in the classic provision of premium Reception, Front of House and Concierge Services. We understand the importance of conveying a professional team spirit that reflects your “client culture”, and we make it our business to understand the logistics of your building or property portfolio, so we can promote the best features and manage any potential limitations.

Offices: 26 Farrindon Street, City of London, London EC4A 4AB, GB

Property ManagementBusiness SolutionsProcurement SolutionsSpecial ProjectsFront of HouseReception Servicesand Event ManagementFacilities Support ServicesCommercialEvent Management
View all jobs at St James Facilities Services Limited

Frequently asked questions

How many Customer Service & Support jobs are open in City of Westminster, United Kingdom right now?

There are currently 151 open customer service & support positions in City of Westminster, United Kingdom listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in City of Westminster, United Kingdom?

Companies currently hiring include Greene King Brewery, Harrods, Oetker Hotels, Primark, NEXT PLC, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in City of Westminster, United Kingdom?

Yes — 18 of the 151 open customer service & support positions offer remote or hybrid work (1 remote, 17 hybrid).

How do I apply for Customer Service & Support jobs in City of Westminster, United Kingdom?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Customer Service & Support jobs in other cities

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Other jobs in City of Westminster, United Kingdom

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