City of Westminster, England, United Kingdom · On-site
Garden Room Geared towards cigar enthusiasts, The Garden Room at The Lanesborough cleverly adds some indoor assets to an outdoor space. The covered room is decked out in full Town and Country mode, with oak tables, a roa…
Skills: Customer service, Guest recognition, Menu knowledge, Spirits knowledge, Cigar knowledge
Antibes, Provence-Alpes-Côte d'Azur, France · On-site
L’Hôtel du Cap-Eden-Roc, mythique Palace de la Côte d’Azur, accueille depuis 1870 les amateurs de plaisirs rares. Chaque saison plus de 500 hôteliers passionnés œuvrent au quotidien afin de faire vivre des moments unique…
Skills: Luxury hospitality market knowledge, Accommodation services operations, Sales techniques, Upselling, Customer relationship management
Palm Beach, Florida, United States · On-site
The Vineta Hotel - situated in the heart of Palm Beach, in homage to an illustrious history dating back 100 years, The Vineta Hotel has been restored to its former splendor and reopens shortly in a familiar location. Two…
Skills: Customer service, Bartending, POS systems, Drink preparation, Relationship building
Palm Beach, Florida, United States · On-site
The Vineta Hotel - situated in the heart of Palm Beach, in homage to an illustrious history dating back 100 years, The Vineta Hotel has been restored to its former splendor and reopens shortly in a familiar location. Two…
Skills: Bartending, Customer service, POS systems, Drink preparation, Upselling
Palm Beach, Florida, United States · On-site
The Vineta Hotel - situated in the heart of Palm Beach, in homage to an illustrious history dating back 100 years, The Vineta Hotel has been restored to its former splendor and reopens shortly in a familiar location. Two…
Skills: Housekeeping management, Staff supervision, Quality control, Inventory management, Training and development
Palm Beach, Florida, United States · On-site
$55k–$60k/yr
The Vineta Hotel - situated in the heart of Palm Beach, in homage to an illustrious history dating back 100 years, The Vineta Hotel has been restored to its former splendor and reopens shortly in a familiar location. Two…
Skills: Hotel management, Guest service, Operational efficiency, Security monitoring, Financial auditing
Paris, Ile-de-France, France · On-site
We are looking for a positive, enthusiastic and ambitious Intern to join our great Distribution, Revenue Management & Sales Strategy teams at Oetker Hotels Corporate Office in Paris. The intern, within the limits of the …
Skills: Distribution strategy, Revenue management, Sales strategy, Data analysis, Benchmarking
Palm Beach, Florida, United States · On-site
The Vineta Hotel - situated in the heart of Palm Beach, in homage to an illustrious history dating back 100 years, The Vineta Hotel has been restored to its former splendor and reopens shortly in a familiar location. Two…
Skills: Full-cycle recruitment, High-volume hiring, Candidate sourcing, Interviewing, Communication skills
Palm Beach, Florida, United States · On-site
The Vineta Hotel - situated in the heart of Palm Beach, in homage to an illustrious history dating back 100 years, The Vineta Hotel has been restored to its former splendor and reopens shortly in a familiar location. Two…
Skills: Full-cycle recruitment, High-volume hiring, Hospitality recruitment, Interviewing, Candidate sourcing
São Paulo, São Paulo, Brazil · On-site
Palácio Tangará, Situado na maior metrópole do país, com fácil acesso aos principaiscentros de negócios, lazer e cultura, o Palácio Tangará conta com localizaçãoprivilegiada e inigualável no coração de São Paulo, em meio…
Skills: Hospitality, Luxury hotel service, Customer service, Professional excellence
Paris, Ile-de-France, France · On-site
The IT Team of our Corporate Office, Oetker Hotels, located in Paris, is looking for its next talent to join the team and contribute to our upcoming projects ! Missions : Technical Support & Troubleshooting Provide first…
Skills: Technical support, Troubleshooting, Hardware maintenance, Software installation, Network connectivity
Paris, Ile-de-France, France · On-site
Faubourg Saint Honoré, au cœur du Paris de la mode, Le Bristol Paris écrit son histoire depuis 1925. Elle nous raconte l’élégance de son décor entièrement rénové, agrémenté de meubles XVIIIe, la maitrise d’un service all…
Skills: Customer service, Reception, Booking management, Sales, Communication
Paris, Ile-de-France, France · On-site
Bien plus qu’un hôtel, le plus emblématique des palaces parisiens est une destination à part entière. Réputé pour sa table d'exception et son jardin intérieur, Le Bristol révèle son sens du détail à travers ses lieux sig…
Skills: Customer relationship management, Communication, Diplomacy, Adaptability, Organization
Paris, Ile-de-France, France · On-site
Bien plus qu’un hôtel, le plus emblématique des palaces parisiens est une destination à part entière. Réputé pour sa table d'exception et son jardin intérieur, Le Bristol révèle son sens du détail à travers ses lieux sig…
Skills: Sommellerie, Wine service, Champagne service, Spirit service, Food and wine pairing
Paris, Ile-de-France, France · On-site
Faubourg Saint Honoré, au cœur du Paris de la mode, Le Bristol Paris écrit son histoire depuis 1925. Elle nous raconte l’élégance de son décor entièrement rénové, agrémenté de meubles XVIIIe, la maitrise d’un service all…
Skills: Customer service, Guest relations, Hospitality management, Communication, Problem solving
Antibes, Provence-Alpes-Côte d'Azur, France · On-site
L’Hôtel du Cap-Eden-Roc, mythique Palace de la Côte d’Azur, accueille depuis 1870 les amateurs de plaisirs rares. Chaque saison plus de 500 hôteliers passionnés œuvrent au quotidien afin de faire vivre des moments unique…
Skills: General accounting, Capex management, Fixed assets accounting, Financial closing, Inventory entries
Antibes, Provence-Alpes-Côte d'Azur, France · On-site
L’Hôtel du Cap-Eden-Roc, mythique Palace de la Côte d’Azur, accueille depuis 1870 les amateurs de plaisirs rares. Chaque saison plus de 500 hôteliers passionnés œuvrent au quotidien afin de faire vivre des moments unique…
Skills: Floral design, Floral arrangements, Decoration, Quality standards compliance, Teamwork
City of Westminster, England, United Kingdom · On-site
We have an exceptional opportunity to join our Sales & Marketing Team at The Lanesborough. Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from H…
Skills: Group bookings, Contract management, Operations coordination, Account management, MICE business
City of Westminster, England, United Kingdom · On-site
We have an exceptional opportunity to join our Sales & Marketing Team at The Lanesborough. Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from H…
Skills: Customer service, Communication, Attention to detail, Front office operations, Reservations management
City of Westminster, England, United Kingdom · On-site
We have an exceptional opportunity to join our Club & Spa Team at The Lanesborough. Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from Harrods,…
Skills: Team leadership, Spa operations, Customer service, Staff coaching, Workforce planning
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The cocktail waiter/ess will deliver an outstanding guest experience by providing personalized service and making menu recommendations. They will work collaboratively with the team, kitchen brigade, and management to ensure seamless service in The Garden Room.
Candidates must have previous experience in a similar role and an excellent command of the English language. Immaculate grooming standards and knowledge of spirits and cigars are highly preferred.
Garden Room
Geared towards cigar enthusiasts, The Garden Room at The Lanesborough cleverly adds some indoor assets to an outdoor space. The covered room is decked out in full Town and Country mode, with oak tables, a roaring fireplace and cosy furnishings, plus gentle underfloor heating and thick blankets for nippy evenings. A haven for smokers, the partially open walls sheltered by manicured hedges allow air to circulate while keeping out the wind, and a heavy-duty extractor fan in the ceiling dispels any lingering whiffs. At the entrance, a walk-in humidor displays an extensive range of Cuban and pre-Castro cigars – a taster of the enjoyment to come. Accompany your premium smoke with a top-notch Cognac.
The Lanesborough
Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from Harrods, Harvey Nichols and London’s most exclusive shopping district; Sloane Street and Knightsbridge, this grand luxury mansion has undergone an inspired renovation by the famed interior designer Alberto Pinto. The hotel is home to 93 luxurious suites and bedrooms, modern British dining at The Lanesborough Grill, the vibrant Library Bar and Garden Room and the magnificent Lanesborough Club & Spa.
Oetker Hotels
Masterpiece Collection
Oetker hotels are true masterpieces located in the world’s most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872.
Candidate Profile
As a Waiter Waitress you will be an exceptional team player and have a passion for delivering an outstanding guest experience. Working within a professional team, you will ensure you are fully conversant with the menus/items and presentation accompaniments and able to make recommendations to our guests. During service, you will take ownership of the guest experience with an emphasis on guest recognition and personalisation to create a memorable experience. You will communicate effectively between your team, the Kitchen brigade and The Garden Room management.
Key Requirements
The ideal candidate would be able to demonstrate the following attributes:
· Previous experience in a similar role is essential
· Excellent command of the English language and a second language would be preferred
· Immaculate grooming standards.
· Preferably excellent knowledge of spirits & cigars
· Please note this role requires an element of manual handling
In return
We believe in recognising and valuing the contributions of our team members. To support your wellbeing and growth, we provide a robust reward and benefits package, including:
Financial Wellbeing
· Discretionary Company Sick Pay
· Additional holiday allowance
· Season ticket loan
· Enhanced Pension Scheme
· Life Insurance
· Complimentary dry cleaning
· Safety shoes
· Retail discounts around Victoria, Westminster, Whitehall and the Northbank area
Health & Wellness
· Complimentary meals on duty
· Cycle to Work scheme
· Flu vaccinations
· Discounted chiropodist and massage treatments
· Substantiality initiates
· Social and sports activities (e.g. football games, running club, yoga & pilates, etc.)
Career Growth & Personal Development
· Internal transfer and promotion opportunities
· Cross-departmental exposure
· Partnered with industry-leading training providers
· Internal learning gateway
· Free access to e-learning platform offering job-specific training and personal growth courses
· Subsidised professional qualifications and certified training programmes
· Financial incentives for bringing talents to The Lanesborough via ‘Recommend-A-Friend’ scheme
Recognition & Social Initiatives
· Award programmes throughout the year with generous prizes
· Long service awards
· Preferential room rate at The Lanesborough for you and your family
· 50% discount on F&B and Club & Spa treatments
· Social events (e.g. Annual Party, Recognition Celebrations, Children's Christmas Party, Departmental Appreciation Day, pub quiz, etc.)
· Celebrating your important moments (birthdays, anniversaries, weddings, newborns, etc.)
· Retirement parties
*Terms and conditions apply to all benefits.
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Oetker Hotels are true masterpieces located in the world’s most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872. The collection includes L’Apogée Courchevel, Le Bristol Paris, Brenners Park-Hotel & Spa in Baden-Baden, Hôtel du Cap-Eden-Roc in Antibes, Château Saint-Martin & Spa in Vence, The Lanesborough in London, Eden Rock-St Barths, Jumby Bay Island in Antigua, Palácio Tangará in São Paulo, Hotel La Palma in Capri, The Vineta Hotel in Palm Beach (2025), and more than 150 private villas around the globe. In 2027, a new masterpiece will be opening in Saint-Tropez.
Offices: Schillerstraße 4/6, Baden-Baden, Bade-Wurtemberg 76530, DE
Oetker Hotels are true masterpieces located in the world’s most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872. The collection includes L’Apogée Courchevel, Le Bristol Paris, Brenners Park-Hotel & Spa in Baden-Baden, Hôtel du Cap-Eden-Roc in Antibes, Château Saint-Martin & Spa in Vence, The Lanesborough in London, Eden Rock-St Barths, Jumby Bay Island in Antigua, Palácio Tangará in São Paulo, Hotel La Palma in Capri, The Vineta Hotel in Palm Beach (2025), and more than 150 private villas around the globe. In 2027, a new masterpiece will be opening in Saint-Tropez.
Offices: Schillerstraße 4/6, Baden-Baden, Bade-Wurtemberg 76530, DE
