City of Westminster, England, United Kingdom · On-site
Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from Harrods, Harvey Nichols and London’s most exclusive shopping district; Sloane Street and Kni…
Skills: Spa reception, Customer service, Sales, Membership management, Communication
City of Westminster, England, United Kingdom · On-site
We have an exceptional opportunity to join our Club & Spa Team at The Lanesborough. Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from Harrods,…
Skills: Customer service, Spa operations, Manual handling, Facility maintenance, Hospitality
São Paulo, São Paulo, Brazil · On-site
Palácio Tangará, Situado na maior metrópole do país, com fácil acesso aos principais centros de negócios, lazer e cultura, o Palácio Tangará conta com localização privilegiada e inigualável no coração de São Paulo, em me…
Skills: Ironing, Laundry, Drying, Garment care, Uniform maintenance
Paris, Ile-de-France, France · On-site
Faubourg Saint Honoré, au cœur du Paris de la mode, Le Bristol Paris écrit son histoire depuis 1925. Elle nous raconte l’élégance de son décor entièrement rénové, agrémenté de meubles XVIIIe, la maitrise d’un service all…
Skills: Upselling, Customer service, Opera software, Sales techniques, Communication
Antibes, Provence-Alpes-Côte d'Azur, France · On-site
$2k–$2k/mo
L’Hôtel du Cap-Eden-Roc, mythique Palace de la Côte d’Azur, accueille depuis 1870 les amateurs de plaisirs rares. Chaque saison plus de 500 hôteliers passionnés œuvrent au quotidien afin de faire vivre des moments unique…
Skills: Lifeguarding, First aid, Customer service, Pool maintenance, Organization
Paris, Ile-de-France, France · On-site
Bien plus qu’un hôtel, Le Bristol Paris, palace emblématique de la capitale, est une destination à part entière. Réputé pour sa gastronomie d’exception, son jardin intérieur enchanteur et son sens du détail incomparable,…
Skills: Culinary arts, Food safety, HACCP, Team leadership, Menu preparation
Paris, Ile-de-France, France · On-site
Faubourg Saint Honoré, au cœur du Paris de la mode, Le Bristol Paris écrit son histoire depuis 1925. Elle nous raconte l’élégance de son décor entièrement rénové, agrémenté de meubles XVIIIe, la maitrise d’un service all…
Skills: Fine dining service, Table setting, Communication, Rigor, Organization
Antibes, Provence-Alpes-Côte d'Azur, France · On-site
L’Hôtel du Cap-Eden-Roc, mythique Palace de la Côte d’Azur, accueille depuis 1870 les amateurs de plaisirs rares. Chaque saison plus de 500 hôteliers passionnés œuvrent au quotidien afin de faire vivre des moments unique…
Skills: Japanese Cuisine, Sushi Preparation, HACCP Standards, Menu Development, Technical Sheet Creation
Baden-Baden, Baden-Württemberg, Germany · On-site
$3k–$3k/mo
Luxus lebt von Menschen, die ihn mit Leben füllen. Im Brenners Park-Hotel & Spa verbinden wir die Strahlkraft einer legendären Hotelikone mit dem Anspruch, jeden Tag etwas Besonderes zu schaffen. Werden Sie Teil eines Te…
Skills: Organizational Talent, MS Office, Excel, PowerPoint, Analytical Skills
Baden-Baden, Baden-Württemberg, Germany · On-site
$3k–$4k/mo
Luxus lebt von Menschen, die ihn mit Leben füllen. Im Brenners Park-Hotel & Spa verbinden wir die Strahlkraft einer legendären Hotelikone mit dem Anspruch, jeden Tag etwas Besonderes zu schaffen. Werden Sie Teil eines Te…
Skills: Culinary Preparation, HACCP, Fine Dining, Quality Control, Teamwork
City of Westminster, England, United Kingdom · On-site
We have an exceptional opportunity to join our Sales & Marketing Team at The Lanesborough. Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from H…
Skills: Social Media Management, Content Creation, Copywriting, Video Editing, Photography
City of Westminster, England, United Kingdom · On-site
We have an exceptional opportunity to join our Kitchen Team at The Lanesborough! Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from Harrods, Ha…
Skills: Pastry, Baking, Chocolate work, Patisserie, Fine dining
São Paulo, São Paulo, Brazil · On-site
Palácio Tangará, Situado na maior metrópole do país, com fácil acesso aos principais centros de negócios, lazer e cultura, o Palácio Tangará conta com localização privilegiada e inigualável no coração de São Paulo, em me…
Skills: Housekeeping, Room Cleaning, Guest Service, LQA Standards, Attention to Detail
Paris, Ile-de-France, France · On-site
Au cœur du Faubourg Saint-Honoré, dans le Paris de la mode et de l’élégance, Le Bristol Paris écrit son histoire depuis 1925. De son exceptionnelle piscine suspendue sur les toits de la capitale à son jardin intérieur de…
Skills: Administrative Management, Scheduling, Technical Sheet Drafting, Menu Coordination, Onboarding
Baden-Baden, Baden-Württemberg, Germany · On-site
Brenners Park-Hotel & Spa – legendäres Grandhotel inmitten eines üppigen Privatparks in Baden-Baden. Die historische Villa Stéphanie beherbergt eines der besten und innovativsten Spas Europas. Wer auf der Suche nach eine…
Skills: Guest Service, Luggage Handling, Driving License Class B, German Language, English Language
Baden-Baden, Baden-Württemberg, Germany · On-site
Brenners Park-Hotel & Spa – legendäres Grandhotel inmitten eines üppigen Privatparks in Baden-Baden. Die historische Villa Stéphanie beherbergt eines der besten und innovativsten Spas Europas. Wer auf der Suche nach eine…
Skills: Massage Therapy, Body Treatments, Wellness Treatments, Guest Consulting, Hygiene Standards
Baden-Baden, Baden-Württemberg, Germany · On-site
Brenners Park-Hotel & Spa – legendäres Grandhotel inmitten eines üppigen Privatparks in Baden-Baden. Die historische Villa Stéphanie beherbergt eines der besten und innovativsten Spas Europas. Wer auf der Suche nach eine…
Skills: Massage Therapy, Body Treatments, Wellness Treatments, Guest Consulting, Hygiene Standards
São Paulo, São Paulo, Brazil · On-site
Palácio Tangará, Situado na maior metrópole do país, com fácil acesso aos principais centros de negócios, lazer e cultura, o Palácio Tangará conta com localização privilegiada e inigualável no coração de São Paulo, em me…
Skills: Pastry Production, Recipe Adherence, Inventory Management, FEFO System, Team Leadership
Paris, Ile-de-France, France · On-site
Faubourg Saint Honoré, au cœur du Paris de la mode, Le Bristol Paris écrit son histoire depuis 1925. De l’extraordinaire piscine suspendue au-dessus des toits, aux 1200 m2 de verdure et de calme de son jardin intérieur, …
Skills: Mixology, English Proficiency, Stock Management, Customer Service, Bar Setup
Vence, Provence-Alpes-Cote d'Azur, France · On-site
Château Saint-Martin & Spa – un établissement romantique niché au cœur de la Riviera au panorama unique dominant le littoral méditerranéen. Le Château Saint-Martin & Spa vous propose de rejoindre ses équipes et de vous o…
Skills: Room Service, Table Service, Luxury Service Standards, English Fluency, Customer Relations
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The Spa Receptionist assists the Reception Manager with daily operations and oversees reception duties at The Lanesborough Club & Spa. The role involves maintaining high service standards and demonstrating a thorough understanding of spa products and memberships.
Candidates should have experience in a similar luxury Club & Spa role and possess excellent English language skills. Immaculate grooming standards and a passion for fitness and wellbeing are essential for this position.
Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from Harrods, Harvey Nichols and London’s most exclusive shopping district; Sloane Street and Knightsbridge, this grand luxury mansion has undergone an inspired renovation by the famed interior designer Alberto Pinto. The hotel is home to 93 luxurious suites and bedrooms, modern British dining at The Lanesborough Grill, the vibrant Library Bar and Garden Room and the magnificent Lanesborough Club & Spa.
Oetker Hotels
Masterpiece Collection
Oetker Collection hotels are true masterpieces located in the world’s most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872.
Candidate Profile
The role of the Spa Receptionist is to assist the Reception Manager with the operation of The Lanesborough Club & Spa facilities and in particular oversee the reception duties whilst maintaining maximum sales and excellence in service standards. The Receptionist shall show a thorough understanding of the product, including knowledge of Membership, while providing support to the Spa Manager.
Key Requirements
The ideal candidate would be able to demonstrate the following attributes:
· Experience in a similar role within a luxury Club & Spa
· Excellent command of the English language and a second language would be preferred
· Immaculate grooming standards
· Passionate about fitness and wellbeing
· Please note this role requires an element of manual handling
In return
We believe in recognising and valuing the contributions of our team members. To support your wellbeing and growth, we provide a robust reward and benefits package, including:
Financial Wellbeing
· Additional holiday allowance
· Season ticket loan
· Enhanced Pension Scheme
· Life Insurance
· Complimentary dry cleaning
· Safety shoes
· Retail discounts around Victoria, Westminster, Whitehall and the Northbank area
Health & Wellness
· Complimentary meals on duty
· Cycle to Work scheme
· Flu vaccinations
· Discounted chiropodist and massage treatments
· Substantiality initiates
· Social and sports activities (e.g. football games, running club, yoga & pilates, etc.)
· EAP – Employee Assistance Programme
Career Growth & Personal Development
· Internal transfer and promotion opportunities
· Cross-departmental exposure
· Partnered with industry-leading training providers
· Internal learning gateway
· Free access to e-learning platform offering job-specific training and personal growth courses
· Subsidised professional qualifications and certified training programmes
· Financial incentives for bringing talents to The Lanesborough via ‘Recommend-A-Friend’ scheme
Recognition & Social Initiatives
· Award programmes throughout the year with generous prizes
· Long service awards
· Preferential room rate at The Lanesborough for you and your family
· 50% discount on F&B and Club & Spa treatments
· Social events (e.g. Annual Party, Recognition Celebrations, Children's Christmas Party, Departmental Appreciation Day, pub quiz, etc.)
· Celebrating your important moments (birthdays, anniversaries, weddings, newborns, etc.)
· Retirement parties
*Terms and conditions apply to all benefits.
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Oetker Hotels are true masterpieces located in the world’s most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872. The collection includes L’Apogée Courchevel, Le Bristol Paris, Brenners Park-Hotel & Spa in Baden-Baden, Hôtel du Cap-Eden-Roc in Antibes, Château Saint-Martin & Spa in Vence, The Lanesborough in London, Eden Rock-St Barths, Jumby Bay Island in Antigua, Palácio Tangará in São Paulo, Hotel La Palma in Capri, The Vineta Hotel in Palm Beach (2025), and more than 150 private villas around the globe. In 2027, a new masterpiece will be opening in Saint-Tropez.
Offices: Schillerstraße 4/6, Baden-Baden, Bade-Wurtemberg 76530, DE
Oetker Hotels are true masterpieces located in the world’s most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872. The collection includes L’Apogée Courchevel, Le Bristol Paris, Brenners Park-Hotel & Spa in Baden-Baden, Hôtel du Cap-Eden-Roc in Antibes, Château Saint-Martin & Spa in Vence, The Lanesborough in London, Eden Rock-St Barths, Jumby Bay Island in Antigua, Palácio Tangará in São Paulo, Hotel La Palma in Capri, The Vineta Hotel in Palm Beach (2025), and more than 150 private villas around the globe. In 2027, a new masterpiece will be opening in Saint-Tropez.
Offices: Schillerstraße 4/6, Baden-Baden, Bade-Wurtemberg 76530, DE
