Newcastle upon Tyne, England, United Kingdom · On-site
Entry level$1.1B raised
Work Pattern Sunday: 13:30-20:00 Saturday: 15:30-22:00 Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fi…
Skills: Customer Service, Sales, Retail Operations, Product Knowledge, Digital Literacy
Work Pattern Sunday 17:00 - 21:00 Thursday 18:00 - 22:00 Friday 18:00 - 22:00 Under 18 disclaimer This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applica…
Work Pattern Friday 14:00-23:00 Saturday 14:00-23:00 Under 18 disclaimer This job role involves working late nights and this means we can’t consider applications from anyone under the age of 18. This is to comply with th…
Skills: Customer service, Sales, Retail operations, Digital literacy, Teamwork
Customer Assistant - Food - Falkirk Retail Park Simply Food
Falkirk, Scotland, United Kingdom · On-site
Entry level$1.1B raised
Working Pattern Wednesday 19:00 - 23:00 Thursday 19:00 - 23:00 Friday 19:00 - 23:00 Saturday 18:00 - 23:00 Under 18 disclaimer To comply with health and safety legislation and keep our colleagues safe in the workplace, c…
Work Pattern Tuesday: 06:00 - 10:00 Wednesday: 06:00 - 10:00 Friday: 06:00 - 10.00 Saturday: 06:00 - 10:00 Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’…
Skills: Stock management, Delivery handling, Digital tools, Teamwork, Retail operations
Working Pattern Thursday 18:00 - 22:00 Saturday 17:00 - 22:00 Sunday 16:00 - 20:00 Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK’s fastest growing retailer. We’re…
Skills: Customer Service, Sales, Retail Operations, Digital Literacy, Teamwork
Customer Assistant - Cafe - Scunthorpe Retail Park
Gunness, England, United Kingdom · On-site
Entry level$1.1B raised
Work Pattern Week 1 Sunday 12:00-16:00 Monday 13:00-17:00 Friday 14:00-18:00 Week 2 Thursday 14:00-18:00 Friday 08:45-12:45 Saturday 09:00-13:00 Join our team in the M&S Café – the heart of our store and a place where cu…
Skills: Customer service, Food safety, Digital literacy, Teamwork, Adaptability
Customer Assistant - Cafe - Scunthorpe Retail Park
Gunness, England, United Kingdom · On-site
Entry level$1.1B raised
Work Pattern Week 1 Sunday 09:15-16:00 Wednesday 12:00-16:00 Thursday 11:30-17:30 Week 2 Sunday 10:00-16:00 Thursday 13:15-18:00 Friday 09:00-15:00 Join our team in the M&S Café – the heart of our store and a place where…
Skills: Customer service, Food safety, Digital literacy, Teamwork, Adaptability
Work Pattern Tuesday - 1330-2130 Wednesday - 1330-2130 Thursday - 1330-2130 Friday - 1330-2130 Saturday - 1330-2130 Under 18 disclaimer To comply with health and safety legislation and keep our colleagues safe in the wor…
Skills: Retail management, Team leadership, Commercial awareness, Coaching, Performance management
Working Pattern Monday 18:00 - 22:00 Friday 18:00 - 22:00 Sunday 16:00 - 20:00 Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK’s fastest growing retailer. We’re not…
Skills: Customer service, Sales, Retail operations, Digital literacy, Teamwork
Work Pattern Sunday 05:00 - 09:00 Monday 17:00 - 21:00 Thursday 05:00 - 09:00 "Under 18 disclaimer This job role involves working early mornings and this means we can’t consider applications from anyone under the age of …
Skills: Customer service, Sales, Retail operations, Digital literacy, Teamwork
Work Pattern Wednesday 17:00 - 21:00 Friday 17:00 - 21:00 Saturday 17:00 - 21:00 Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK’s fastest growing retailer. We’re n…
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Part-time
Posted 8h ago
Apply by Aug 18
~14 hrs/week
Responsibilities
You will provide exceptional customer service by recommending products and maintaining the store floor during busy periods. Additionally, you will utilize digital tools to assist customers and support team operations to drive sales growth.
Requirements
Candidates must be resilient, adaptable, and capable of working in a high-pressure retail environment. You should be a team player who is digitally confident and ready to act as a brand ambassador for M&S.
Full job description
Work Pattern
Sunday: 13:30-20:00 Saturday: 15:30-22:00
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
· At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
· Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
· Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
· Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team.
Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process and we are happy to talk smart/flexible working.
Retail: The sweeping innovations we’re rolling out at M&S will define a new era of retail. And we want you to help us introduce them to our customers. There’s never been a more exciting time to join M&S!
We’ve embarked on a business transformation and are looking for people who are thrilled by the challenge of introducing innovative, new experiences to the retail world – and surprising every single customer with reasons to shop in our stores and online - day in, day out.
By embracing our digital tools to enhance the customer experience and remaining adaptable – both to the needs of our customers and our retail business – you’ll live and breathe our approach to sales and service and will ensure every time is just as special as the next.
Forward thinking, future-focused and digital-first retail
Industry
Retail
Company size
10,001+ employees
Founded
1884
Headquarters
London, London
LinkedIn followers
792,754
Total funding
$1.1B
At M&S, we're dedicated to being the most trusted retailer, prioritising quality and delivering value. Every day, we bring the magic of M&S to our customers, whenever, wherever and however they want to shop with us.
For over a century, we've set the standard, doing the right thing and embracing innovation. Today, with over 65,000 colleagues serving 32 million customers globally, we're putting quality products at the heart of everything we do.
Tomorrow holds boundless opportunities with us. We're pioneering digital innovation and shaping the future of retail where our values drive every action.
We stay close to customers and colleagues, always curious and connected. Our decisions are bold, our actions ambitious. Transparency is paramount, with straightforward, honest communication. We're constantly innovating, always striving for the best. Our focus is on aiming higher and winning together, combined with wise financial decisions to secure our future.
Join us at M&S to shape the future of retail.
Offices: Waterside House, 35 North Wharf Rd, London, London W2 1NW, GB
Forward thinking, future-focused and digital-first retail
Industry
Retail
Company size
10,001+ employees
Founded
1884
Headquarters
London, London
LinkedIn followers
792,754
Total funding
$1.1B
At M&S, we're dedicated to being the most trusted retailer, prioritising quality and delivering value. Every day, we bring the magic of M&S to our customers, whenever, wherever and however they want to shop with us.
For over a century, we've set the standard, doing the right thing and embracing innovation. Today, with over 65,000 colleagues serving 32 million customers globally, we're putting quality products at the heart of everything we do.
Tomorrow holds boundless opportunities with us. We're pioneering digital innovation and shaping the future of retail where our values drive every action.
We stay close to customers and colleagues, always curious and connected. Our decisions are bold, our actions ambitious. Transparency is paramount, with straightforward, honest communication. We're constantly innovating, always striving for the best. Our focus is on aiming higher and winning together, combined with wise financial decisions to secure our future.
Join us at M&S to shape the future of retail.
Offices: Waterside House, 35 North Wharf Rd, London, London W2 1NW, GB