Description We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have pr…
Skills: Leadership, Coaching, Business Management, Strategic Planning, Customer Relationship Management
Inside Sales Account Manager Not even digitally ground-breaking products sell themselves. At Dell Technologies, we’re determined to give every one of our customers and partners a high-level, white-glove experience. This …
Dining Associate I - Caffeine Lab (part-time, CSULB student)
Glasgow, Scotland, United Kingdom · On-site
Entry level
JOB SUMMARY Under the direction of the operation’s leadership, the Dining Associate I is responsible for providing superior guest service. Tasks will be performed in a quick and efficient manner, such as greeting c…
Dining Student Lead - Caffeine Lab (part-time, CSULB student)
Glasgow, Scotland, United Kingdom · On-site
Mid level
JOB SUMMARY Under the direction of the operation’s leadership, the Dining Associate III is responsible for providing superior guest service. Tasks will be performed in a quick and efficient manner, such as greeting…
Team Leader At Costa Coffee, we’re all about crafting great coffee and memorable moments. As a Team Leader, you’ll bring energy, confidence and support to every shift. We also offer flexible shifts to suit yo…
Skills: Team Leadership, Training, Communication, Adaptability, Resourcefulness
Barista At Costa Coffee, we craft great coffee and memorable experiences. As a Barista, you’ll bring energy, warmth and skill to every shift. We also offer flexible shifts to suit both your needs and the store&rsqu…
Skills: Coffee Preparation, Customer Service, Communication Skills, Teamwork, Adaptability
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We bel…
Skills: Customer Service, Communication, Product Presentation, EV Technology, Vehicle Handover
Job Description As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel good experience with the product expertise to match. You are a true brand ambassador, listening to ou…
Skills: Team Leadership, Customer Service, Mentoring, Sales, Problem Solving
Job Description As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every…
Skills: Customer Service, Luxury Sales, Problem Solving, Decision Making, Attention To Detail
Passionate about football (soccer) and entrepreneurship? Stranger Soccer is expanding into key cities worldwide, and we are looking for a License Owner to establish and run the Stranger Soccer business in Glasgow. This i…
Skills: Business Management, Entrepreneurship, Team Leadership, Venue Sourcing, Digital Marketing
£24,825 - £29,500 per annum Uncapped bonus scheme, including Overtime & Call-out rates Mobile role – Van, Tools & PPE provided Monday to Friday 08.00 – 17.00, Saturday 08.00 – 12.00 Are you interested in becoming a quali…
Skills: Tyre Fitting, Tyre Repair, Customer Service, Vehicle Maintenance, Driving
Customer Assistant - Operations - Glasgow Argyle Street
Glasgow, Scotland, United Kingdom · On-site
Entry level$1.1B raised
Work Pattern Sunday 06:00-10:00 Friday 06:00-10:00 Saturday 06:00-10:00 Under 18 disclaimer To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 y…
Skills: Stock Management, Delivery Handling, Digital Literacy, Teamwork, Adaptability
Customer Assistant - Operations - Glasgow Argyle Street
Glasgow, Scotland, United Kingdom · On-site
Entry level$1.1B raised
Work Pattern Sunday 07:00-11:00 Wednesday 17:00-21:00 Saturday 07:00-11:00 Under 18 disclaimer To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 1…
Skills: Stock Management, Delivery Handling, Digital Literacy, Teamwork, Adaptability
As a Senior Associate, you will play a pivotal role in providing a professional, efficient, and highly skilled support service to our Senior Directors, Directors, and Associate Directors, enabling the delivery of a simpl…
Skills: Administrative Support, Customer Experience, Onboarding, Lending Operations, Business Banking
Retail Sales Assistant - Keyholder 8 hour contract Why The Works?We don’t just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book …
Work Pattern: Sunday: 13:00-17:00 Wednesday: 13:00-17:00 Saturday: 13:00-17:00 Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role f…
Skills: Customer Service, Food Preparation, Digital Literacy, Time Management, Food Safety
Work Pattern: Friday: 12:00-16:00 Saturday: 12:00-16:00 Sunday: 12:00-16:00 Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for …
Skills: Customer Service, Food Safety, Digital Literacy, Time Management, Teamwork
Job Description This is a field-based role covering North East England and Scotland’s Central/Eastern region. Candidates should ideally be based within the patch, with regular travel expected across the region. As the UK…
Owner Drivers Wanted – Glasgow £180–£240 per day | Long-Term Work 🚐 Ready to earn with one of the UK's growing delivery partners? Join National Network Logistics for secure, consistent multi-drop work. As a trusted deli…
Skills: Multi-drop Delivery, Route Management, Customer Service, Driving, Time Management
Owner Drivers Wanted – Glasgow £180–£240 per day | Long-Term Work 🚐 Ready to earn with one of the UK's growing delivery partners? Join National Network Logistics for secure, consistent multi-drop work. As a trusted deli…
Skills: Multi-drop Delivery, Route Management, Customer Service, Time Management, Driving
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Full-time
Competitive Remuneration, Training And Development, Career Opportunities
Posted 20h ago
~40 hrs/week
Responsibilities
Lead, coach, and develop a team of Sales Associates to achieve sales, customer service, and operational targets. Create and execute agile business plans to recruit and retain customers through strategic targeting and in-store events.
Requirements
Requires proven leadership and business management experience within a fast-paced retail environment. Candidates must possess strong communication skills and proficiency in computerized systems including Microsoft Excel.
Full job description
Description
We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store.
You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in⁃store events, exceptional customer relationship management and the leadership of a high performing team.
If you are an ambitious self⁃starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty.
Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all⁃round skills needed to progress further within the Beauty Industry.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications
⁃ Effective verbal and written communication skills. Excellent interpersonal skills
⁃ Quality customer service skills. Skilled at winning people over
⁃ Results oriented, with high drive to meet objectives and standards
⁃ Pursue goals beyond what is required or expected of them
⁃ Senses others' development needs and bolsters their abilities
⁃ Anticipates, recognizes, and meets customers' needs
⁃ Handles difficult and tense customer service situations with diplomacy and tact
⁃ Guides the performance of others while holding them accountable
⁃ Cultivate and maintain extensive informal networks
⁃ Models team qualities like respect, helpfulness, and cooperation
⁃ High attention to detail and organisational skills
⁃ The ability to work autonomously and contribute to the team
⁃ Proactive and positive approach to work and tasks
⁃ Confidentiality, tact, and discretion when dealing with people Qualifications / Knowledge
⁃ Retail sales experience.
⁃ Teamleadership
⁃ degree of experience dependent on business/Store size.
⁃ Experience in strategic planning and execution
⁃ Ability to develop financial plans and manage resources
⁃ Working knowledge of a computerised system including email, Microsoft Excel
Related keywords
Prestige BeautyPoint Of SaleConsumer InsightsFront Line MarketingRetail SalesStrategic ExecutionResource ManagementCustomer ServiceBusiness PlanningEstée Lauder
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of outstanding luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.
To explore our current job openings, go to www.elcompanies.com
How many Customer Service & Support jobs are open in Glasgow, United Kingdom right now?
There are currently 229 open customer service & support positions in Glasgow, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Glasgow, United Kingdom?
Companies currently hiring include Marks and Spencer, NEXT PLC, BaxterStorey, Costa Coffee, The Estée Lauder Companies Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Glasgow, United Kingdom?
Yes — 38 of the 229 open customer service & support positions offer remote or hybrid work (6 remote, 32 hybrid).
How do I apply for Customer Service & Support jobs in Glasgow, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.