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Lidl Motherwell
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$15/hr–$15/hr
Mid level
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B&Q
Showroom Advisor
Glasgow, Scotland, United Kingdom · On-site
Entry level
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Night Auditor (Night Crew Member) - Moxy Glasgow Merchant City
Glasgow, Scotland, United Kingdom · On-site
Entry level
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Full-time, Temporary
Competitive bonus structure, Career growth and development opportunities, Staff discounts, Cycle to work scheme, Long service awards
Posted 2d ago
~40 hrs/week
Responsibilities
The supervisor will lead and motivate a team of sales associates to drive showroom sales and ensure exceptional customer service. They are also responsible for managing daily operations, including inventory, visual merchandising, and reporting performance metrics to senior management.
Requirements
Candidates must have proven experience in a retail leadership role, preferably within the furniture or home decor industry. Applicants must be over 18, comfortable offering credit products, and available to work flexible shifts including evenings and weekends.
Full job description
Company Description
At Sofa.com,we believe that everyone deserves great furniture that is comfortable, stylish, and affordable. With a wide range of bespoke sofas, beds, and home accessories, we’ve been a leader in the furniture industry for years. Our showrooms are designed to inspire, offering our customers a welcoming space to explore, experience, and choose the perfect pieces for their homes.
We are seeking an experienced and dynamic Supervisor to help lead in our Glasgow showroom. As the supervisor, you will be the face of Sofa.com, ensuring that every customer receives an exceptional experience from the moment they walk through our doors. You will manage the day-to-day operations of the showroom, lead a team of sales associates, and work closely with the wider team to drive sales and meet targets.
Job Description
Team Leadership: Lead, motivate, and manage a team of sales associates, ensuring that they deliver exceptional customer service and meet sales goals.
Customer Experience: Ensure that every customer has a positive and memorable experience in the showroom, offering expert advice on products and helping them make informed decisions.
Sales Management: Drive sales by actively engaging with customers, monitoring performance, and implementing strategies to exceed sales targets.
Visual Merchandising: Maintain the showroom’s appearance, ensuring that all products are beautifully displayed and the showroom is inviting and reflective of the Sofa.com brand.
Inventory Management: Oversee stock levels, ensure accurate stock reporting, and manage product replenishment to keep the showroom fully stocked.
Operational Excellence: Ensure that all showroom operations are carried out efficiently, including opening and closing procedures, cash handling, and compliance with health and safety regulations.
Training and Development: Provide ongoing training and development opportunities for your team, helping them to grow and succeed in their roles.
Reporting and Analysis: Prepare regular reports on sales performance, customer feedback, and operational issues, and present them to senior management with actionable insights.
Avaliability: Need to be flexible to work across evenings and weekends.
Qualifications
Here at Sofa.com, we appreciate that our products can be a large investment. Part of this role is offering payment solutions to our customers, including the introduction of our credit options, giving all of our customers a chance to elevate their homes using payment methods which are suitable for their own individual circumstances. As such, all candidates must be over the age of 18 years and comfortable offering credit products to our customers.
Proven experience in a leadership position in a similar retail management role, preferably in the furniture or home decor industry.
Strong leadership skills with the ability to inspire and motivate a team.
Excellent communication and interpersonal skills, with a passion for customer service.
A keen eye for detail and a strong sense of aesthetics, particularly in visual merchandising.
Ability to work under pressure, meet sales targets, and manage multiple tasks simultaneously.
Strong organizational skills and the ability to manage showroom operations efficiently.
A passion for interiors, design, and the Sofa.com brand.
Additional Information
Basic rate salary £27,995 per annum
Competitive bonus structure
Opportunities for career growth and development within the company
A creative and supportive work environment
Generous staff discounts on Sofa.com products and rest of group discounts
Cycle to work scheme
Long service awards
Fantastic career and development opportunities
Please note this is a full-time position, 40 hours per week, working 5 days over 7. It will include a mixture of daytime, evening and weekend shifts. This is a fixed-term contract position with an end date of 27 December 2026.
We are building the planet’s most admired and compelling brand ecosystem.
Industry
Retail
Company size
10,001+ employees
Founded
1982
Headquarters
London
LinkedIn followers
224,034
Total funding
$4.1B
Frasers Group started as a small store in Maidenhead in 1982 and from there, grew to become a global powerhouse.
We are now a collection of the world’s most iconic brands including Sports Direct, Flannels, GAME, Jack Wills, Sofa.com, Evans Cycles, USC, and Everlast.
We believe the higher the risk, the greater the reward. We’ve never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores.
We’re pushing the boundaries of traditional retail environments; future-proofing our business and improving product access to create a shopping environment that will be fit for purpose for many more years to come.
We’re not sitting back – there’s no room for hesitation.
Offices: Academy House, 36 Poland Street, London , W1F 7LU, GB · Brook Park East Road, Shirebrook, England NG20 8RY, GB
How many Customer Service & Support jobs are open in Glasgow, United Kingdom right now?
There are currently 461 open customer service & support positions in Glasgow, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Glasgow, United Kingdom?
Companies currently hiring include Nationwide Building Society, NEXT PLC, The Estée Lauder Companies Inc., Costa Coffee, Lookers Motor Group Limited, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Glasgow, United Kingdom?
Yes — 103 of the 461 open customer service & support positions offer remote or hybrid work (11 remote, 92 hybrid).
How do I apply for Customer Service & Support jobs in Glasgow, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.