The Service Colleague is responsible for enhancing the customer experience through various store operations. Key tasks include stocking shelves, unpacking deliveries, picking online orders, and preparing food items.
Requirements
Candidates should be customer-focused team players with a positive attitude and strong communication skills. Flexibility to work various shifts, including nights, weekends, and evenings, is required.
Full job description
Job Title
Service Colleague
Location
Taunton
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Work Shift: Nights
Hours per Week
8
Pay Rate
£15.25
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
10 July 2026
At Asda, we want you to find your everything. As a Service Colleague in our store team, you’ll be at the heart of the customer experience—serving with heart at pride. Whether you’re stocking shelves, unpacking deliveries, picking online orders or even perfecting pizzas, you’ll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything. You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.
What makes a brilliant Service Colleague:
Customer-focused: You enjoy helping people and making their experience a positive one.
Team player: You work well with others and support your colleagues.
Reliable: You show up ready to work and take pride in what you do.
Positive attitude: You bring energy and enthusiasm to every shift.
Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring:
A friendly and helpful approach to customer service.
Willingness to work in a fast-paced customer service environment.
Good communication skills and a team mindset.
Flexibility to work a range of shifts, including weekends and evenings.
Everything you'll love
Alongside a competitive salary, you'll get lots of other great benefits too, including:
Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
Company pension
Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
Colleague recognition programme
Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
It’s hard for anyone to imagine just how many different career possibilities there are at Asda. Ours is a big business, and beyond the roles you might be familiar with on the shop floor (or on your doorstep), there are hundreds of others you don’t get to see.
In fact, because our business is changing so rapidly, there are new roles being created at Asda all the time. Technology is changing how we do things every day, helping us to reimagine retail to make life better for our customers, in-store and online.
For those with imagination, can-do, integrity and a willingness to embrace change, the possibilities at Asda are limitless. Take a look around and see where a career at Asda could take you.
Offices: Asda House, Great Wilson Street, Leeds, West Yorkshire LS11 5AD, GB
It’s hard for anyone to imagine just how many different career possibilities there are at Asda. Ours is a big business, and beyond the roles you might be familiar with on the shop floor (or on your doorstep), there are hundreds of others you don’t get to see.
In fact, because our business is changing so rapidly, there are new roles being created at Asda all the time. Technology is changing how we do things every day, helping us to reimagine retail to make life better for our customers, in-store and online.
For those with imagination, can-do, integrity and a willingness to embrace change, the possibilities at Asda are limitless. Take a look around and see where a career at Asda could take you.
Offices: Asda House, Great Wilson Street, Leeds, West Yorkshire LS11 5AD, GB