London, England, United Kingdom · Hybrid
Want to be a part of a company that’s making a difference? We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliver solutions that protect people and the …
Skills: Credit control, Accounts receivable, Debt collection, Billing accuracy, Cash acceleration
Dublin, Dublin, Ireland · Hybrid
Want to be a part of a company that’s making a difference? We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliver solutions that protect people and the …
Skills: Product Ownership, Product Management, AI Tools, Backlog Grooming, Technical Fluency
Dublin, Dublin, Ireland · Hybrid
Want to be a part of a company that’s making a difference? We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliver solutions that protect people and the …
Skills: Product Ownership, Product Management, Platform Development, AI/LLM Concepts, Technical Fluency
Dublin, Dublin, Ireland · Hybrid
Want to be a part of a company that’s making a difference? We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliver solutions that protect people and the …
Skills: Product Management, Product Strategy, Roadmap Development, Stakeholder Management, Commercial Strategy
Liverpool, England, United Kingdom · Hybrid
Want to be a part of a company that’s making a difference? We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliver solutions that protect people and the …
Skills: Customer Experience, Digital Customer Support, Customer Operations, Stakeholder Management, Influencing Skills
Tønsberg, Vestfold og Telemark, Norway · Hybrid
Want to be a part of a company that’s making a difference? We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliver solutions that protect people and the …
Skills: Account Management, SaaS, Customer Success, Stakeholder Management, Upselling
Toronto, Ontario, Canada · Hybrid
$60k–$80k/yr
Want to be a part of a company that’s making a difference? We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliver solutions that protect people and the …
Skills: Accounting, Invoice Generation, Account Reconciliation, Journal Entries, Month-end Close
Edinburgh, Scotland, United Kingdom · Hybrid
Want to be a part of a company that’s making a difference? We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliver solutions that protect people and the …
Skills: Analytics Engineering, Data Engineering, Data Pipelines, SQL, Python
Christchurch, Canterbury, New Zealand · Remote OK
Want to be a part of a company that’s making a difference? We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliver solutions that protect people and the …
Skills: Channel Management, Partner Recruitment, Direct Sales, Go-To-Market Strategy, Pipeline Management
Toronto, Ontario, Canada · Hybrid
Want to be a part of a company that’s making a difference? We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliver solutions that protect people and the …
Skills: SaaS Implementation, Customer Onboarding, Project Management, Stakeholder Management, Client Training
London, England, United Kingdom · Hybrid
Want to be a part of a company that’s making a difference? We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliver solutions that protect people and the …
Skills: People Operations, HRIS, HiBob, Payroll, HR Administration
Tønsberg, Vestfold og Telemark, Norway · Remote OK
Want to be a part of a company that’s making a difference? We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliver solutions that protect people and the …
Skills: SaaS Pre-sales, Norwegian, English, Value-based sales, Problem solving
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Manage a high-volume customer ledger to ensure timely invoice collection and perform proactive outreach using AI-driven tools. Collaborate with Sales and Customer Success teams to resolve billing disputes and reduce overdue balances.
Experience in a high-volume or SaaS finance department, specifically in AR, credit control, or debt collection, is strongly preferred. A proactive, self-starting attitude is essential, with a CICM qualification considered a desirable asset.
We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliver solutions that protect people and the planet for future generations. Our team of experts are focused on creating meaningful impact and making a real difference for our customers.
🌍 Impact: A strong connection to our mission through product, customer and impact is essential. We protect people and the planet by helping businesses mitigate risks and create safer, healthier workplaces.
💡 Innovation: Trusted by over 11,000 customers, you’ll have the chance to work with industry experts and thought leaders, dedicated to driving positive change. We believe in fostering a trusting environment that empowers our team to grow, innovate, and succeed.
📈 Growth: Connect commercial growth to personal growth opportunities. Benefit from a wide range of learning opportunities for ambitious professionals seeking development in a rapidly expanding sector.
We're on a mission to protect people and the planet by building and deploying transformative software. We need everyone's energy and commitment, regardless of region or rank, to make that mission a reality for millions more customers.
Our culture code, a set of principles that underpins our values, is our commitment to each other and working better together.
Join EcoOnline and be part of a mission dedicated to driving positive change. Read on to learn more about the opportunity and how you can have a positive impact!
About the Role
This role sits within the Global Customer Finance Operations team covering UKI, Nordics and NAM. We are focused on cash acceleration, billing accuracy, and customer experience. We look at leveraging AI-led collections tooling (Attelas) to prioritise and drive productivity, and evolving towards a centralised, scalable, high-performance function
Manage a high-volume customer ledger ensuring invoices are collected on time
Proactively contact customers (email, phone, portals) regarding overdue balances
Use AI-driven tools to prioritize outreach and optimize collections performance
Deliver consistent DSO and overdue reduction across assigned portfolio
Monitor aging reports and escalate risks early
Work closely with Sales, Customer Success and Support to resolve disputes
Investigate billing issues (POs, contract mismatches, incorrect invoices)
Act as the key link between customers and internal teams to prevent repeat issues
Experience in high volume or Saas finance department is strongly favoured.
Ideally AR /Credit control / debt collection background
Proactive and motivated self starter.
CICM (desirable)
We offer a variety of global benefits which are listed below! Please note a country-specific breakdown will be provided during your interview process.
🌴 Generous Paid Time Off
🍼 Extended Parental Leave
❤️🩹 Robust Health Coverage
💡 Accelerated Learning Paths
🧘♂️Team Wellness Initiatives
📆 Company-wide Events
🌎 Employee Resource Groups
⭐️ Recognition awards
EcoOnline is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels safe and empowered to be themselves. Our Talent Acquisition team reviews all applications and believes in the potential of individuals who may not meet all the specific requirements but demonstrate the attitude, alignment with our values and drive to succeed.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need any assistance due to a disability, please speak to your talent acquisition partner.
While EcoOnline may occasionally partner with professional recruitment agencies, we will never ask or require candidates to pay for CV writing, career coaching, recruitment services or any part of our hiring process.
If you are contacted by someone claiming to represent EcoOnline and are unsure whether the opportunity is legitimate, please exercise caution and verify the communication through our official careers page or by contacting us directly.
At EcoOnline, we may use AI-assisted note-taking technology during interviews to help capture key discussion points accurately and allow interviewers to focus on the conversation. AI is used only as an administrative support tool. All candidate assessments and hiring decisions are made by trained recruiters and hiring managers. We are committed to handling personal information responsibly and in line with applicable privacy regulations.
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Smart. Easy. Safe.
Munio offers technical solutions for learning. We provide packaged content e-learning, e-learning production and a ground-breaking LMS at muniolms.com
Offices: Grev Wedels gate 1, Tønsberg, Vestfold og Telemark 3111, NO · Im Mediapark 5, Startplatz, Cologne, North Rhine-Westphalia 50670, DE
Smart. Easy. Safe.
Munio offers technical solutions for learning. We provide packaged content e-learning, e-learning production and a ground-breaking LMS at muniolms.com
Offices: Grev Wedels gate 1, Tønsberg, Vestfold og Telemark 3111, NO · Im Mediapark 5, Startplatz, Cologne, North Rhine-Westphalia 50670, DE
