Sheffield, England, United Kingdom · On-site
THE ROLE At Debenhams Group, we are on a journey of transformation, revitalising our brand, culture, and connection with colleagues and customers alike. In a fast-changing retail environment, effective and authentic comm…
Skills: Technical support, Hardware maintenance, Troubleshooting, Windows 10/11, Microsoft 365
Manchester, England, United Kingdom · On-site
THE ROLE At Debenhams Group, we are on a journey of transformation, revitalising our brand, culture, and connection with colleagues and customers alike. In a fast-changing retail environment, effective and authentic comm…
Skills: Operational management, Risk management, FCA regulation, Consumer credit, Collections management
Manchester, England, United Kingdom · On-site
THE ROLE At Debenhams Group, we are on a journey of transformation, revitalising our brand, culture, and connection with colleagues and customers alike. In a fast-changing retail environment, effective and authentic comm…
Skills: Graphic design, Team management, Adobe suite, Figma, Motion design
Manchester, England, United Kingdom · On-site
THE ROLE At Debenhams Group, we are on a journey of transformation, revitalising our brand, culture, and connection with colleagues and customers alike. In a fast-changing retail environment, effective and authentic comm…
Skills: CRM strategy, Lifecycle marketing, Customer segmentation, Marketing automation, Data analysis
Sheffield, England, United Kingdom · Hybrid
At Debenhams Group, we are on a journey of transformation, revitalising our brand, culture, and connection with colleagues and customers alike. In a fast-changing retail environment, effective and authentic communication…
Skills: Business analysis, Delivery management, Project management, Agile, Kanban
Manchester, England, United Kingdom · On-site
At Debenhams Group, we are a diverse portfolio of five core brands (boohoo, boohooMAN, PrettyLittleThing, Karen Millen, and Debenhams) alongside a dynamic marketplace model and a growing financial services division, it k…
Skills: Creative production, Campaign management, Budget management, Creative direction, Project management
Manchester, England, United Kingdom · Hybrid
THE ROLE At Debenhams Group, we are on a journey of transformation, revitalising our brand, culture, and connection with colleagues and customers alike. In a fast-changing retail environment, effective and authentic comm…
Skills: React, Node.js, AWS, Full stack development, RESTful APIs
Manchester, England, United Kingdom · Hybrid
THE ROLE At Debenhams Group, we are on a journey of transformation, revitalising our brand, culture, and connection with colleagues and customers alike. In a fast-changing retail environment, effective and authentic comm…
Skills: React, Node.js, AWS, Terraform, GitHub Actions
Manchester, England, United Kingdom · On-site
THE ROLE At Debenhams Group, we are on a journey of transformation, revitalising our brand, culture, and connection with colleagues and customers alike. In a fast-changing retail environment, effective and authentic comm…
Skills: Social media strategy, Content creation, Team leadership, Influencer marketing, Performance reporting
Manchester, England, United Kingdom · On-site
At Debenhams.com, we're transforming a high street legacy into one of the most forward thinking and creative online destinations in the industry. We're not standing still. We’re evolving into a modern, digital-first dest…
Skills: Skin Consultations, Product Recommendation, Showroom Management, Customer Service, Dermo-cosmetic Knowledge
Manchester, England, United Kingdom · On-site
The Role At Debenhams Group, we are on a journey of transformation, revitalising our brand, culture, and connection with colleagues and customers alike. In a fast-changing retail environment, effective and authentic comm…
Skills: Influencer Marketing, Social Media Management, Creator Sourcing, Campaign Optimization, Performance Reporting
Manchester, England, United Kingdom · Hybrid
Debenhams Group is one of the UK's most exciting retail transformation stories. Over the past few years, we've evolved from a traditional online retailer into a technology-led marketplace business, powered by a proprieta…
Skills: Occupational Health Assessment, Case Management, Fitness For Work Recommendations, Absence Management, Workplace Adjustments
London, England, United Kingdom · On-site
ABOUT US At Debenhams Group, we are on a journey of transformation, revitalising our brand, culture, and connection with colleagues and customers alike. In a fast-changing retail environment, effective and authentic comm…
Skills: Womenswear Design, Woven Multi-product Design, Adobe Illustrator, Adobe Photoshop, Trend Analysis
Manchester, England, United Kingdom · On-site
THE ROLE At Debenhams Group, we are on a journey of transformation, revitalising our brand, culture, and connection with colleagues and customers alike. In a fast-changing retail environment, effective and authentic comm…
Skills: Commercial Contracts, Data Protection, Advertising Law, Corporate Law, Consumer Law
Manchester, England, United Kingdom · On-site
THE ROLE At Debenhams Group, we are on a journey of transformation, revitalising our brand, culture, and connection with colleagues and customers alike. In a fast-changing retail environment, effective and authentic comm…
Skills: Influencer Marketing Strategy, Public Relations, Brand Partnerships, Campaign Management, Budget Management
Manchester, England, United Kingdom · On-site
You know all about our high street roots and bricks and mortar stores. Now, we're looking to the future. Since 2021, we've embraced some changes. Debenhams hasn’t made a comeback - we’ve been here since 1778, evolving an…
Skills: CRM Strategy, Lifecycle Marketing, Customer Retention, Data Analysis, Campaign Management
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The 1st Line Support Analyst acts as the primary point of contact for resolving IT issues via phone, email, or ticketing systems. They are responsible for maintaining warehouse hardware, supporting warehouse management systems, and managing user access across internal platforms.
Candidates should have at least 6 months of experience in an IT support or helpdesk role, or a relevant qualification. Proficiency in Windows 10/11, Microsoft 365, and basic networking concepts is required.
At Debenhams Group, we are on a journey of transformation, revitalising our brand, culture, and connection with colleagues and customers alike. In a fast-changing retail environment, effective and authentic communication is vital to building trust, aligning our teams, and amplifying the impact of our work across internal and external audiences.
Are you a proactive problem solver with a passion for IT and technology? We are looking for an energetic 1st Line Support Analyst to join our busy warehouse and logistics team.
In this hands-on, fast-paced role, you will be the first point of contact for resolving day-to-day IT issues, supporting both office staff and warehouse operational teams. From maintaining hardware on the warehouse floor to troubleshooting software, your work will keep our operations running smoothly.
This role will be based out of our Sheffield Distribution Centre
Working Hours: 4 days on 4 days off 2pm until 2am
WHAT YOU'LL BE DOING
At Debenhams Group we thrive on change, innovation, and pace. Every challenge is an opportunity, and every day is a chance to push boundaries. If you’re someone who embraces the unknown, thrives in a fast-moving, high-growth environment, and is ready to shape the future of retail, you’ll love it here. We want visionaries, disruptors, and doers—people who bring fresh thinking, relentless energy, and the drive to make an impact.
Our mission is to create a workplace where everyone is respected, individual differences are valued, and people can be themselves at work — without exception.
2025 was a year of significant change for the Group. 2026 is about bold moves, real results and unstoppable momentum. If that excites you, you belong at Debenhams Group.
Our benefits include (subject to level and eligibility):
#LI-DH1 #Debenhamsgroup
We're here to empower a global social generation to look and feel confident, for every day and every occasion.
Offices: Manchester, GB
We're here to empower a global social generation to look and feel confident, for every day and every occasion.
Offices: Manchester, GB
