Manchester, England, United Kingdom · Hybrid
Resource Planning Administrator Location: Manchester City Centre Salary: £28,000 Join our team of passionate Zutonites and help transform the car finance experience with simplicity and integrity. Since our journey began …
Skills: Workforce management, Resource planning, Data analysis, Scheduling, Operational reporting
Manchester, England, United Kingdom · On-site
Description Distinctive yet understated. Perfect alone or artfully layered with Fragrance Combining™. Synonymous with gift giving, Jo Malone London is a thoughtful and generous statement, from a small token to the grande…
Skills: Fragrance Expertise, Gifting, Customer Service, Sales, Communication
Manchester, England, United Kingdom · On-site
Job Req Number: 103009 Time Type: Full Time At DSV we're building the world’s leading logistics and transport network. With this exciting growth comes opportunity — and we’re looking for new talent to join us. Inside Sal…
Skills: Sales, Freight Industry, Customer Relationship Management, Lead Generation, Product Presentations
Manchester, England, United Kingdom · Hybrid
$36k–$38k/yr
At AQA, we’re committed to advancing education and we’re committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it’s our people who make t…
Skills: Data analysis, Customer insight, Quantitative research, Qualitative research, Data visualization
Manchester, England, United Kingdom · Hybrid
At 1st Central, everything starts with our people. As one of the UK’s leading motor and home insurers, we use smart technology, data and great service to make insurance fast, fair and simple for over 1.4 million customer…
Skills: Personal injury claims, Negotiation, Liability assessment, Claims handling, Communication
Levi Strauss & Co.Manchester, England, United Kingdom · On-site
About Us Levi Strauss & Co. is an iconic company with brands that are loved around the world. Here, you can be yourself and be part of something bigger. You can do what you love while staying true to who you are. Come fi…
Skills: Customer service, Sales, Product knowledge, Styling advice, Visual merchandising
Manchester, England, United Kingdom · On-site
$12/hr–$12/hr
This is JD. Born in 1981. Built for Now. At JD, we don’t just sell sneakers and outdoor gear, we set trends, break boundaries, and build communities. Whether you're on the shop floor, behind the scenes, or driving …
Skills: Customer service, Communication, Teamwork, Stock replenishment, Retail operations
Manchester, England, United Kingdom · Hybrid
Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Collections Advisor to join our SMB Collections team in Manchester and help shape the future of global commerc…
Skills: Collections, Credit control, Customer service, Communication, Negotiation
Manchester, England, United Kingdom · On-site
Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK. We are committed to buildin…
Skills: Administrative support, Organizational skills, Attention to detail, Data management, CRM systems
Manchester, England, United Kingdom · On-site
We're currently recruiting in our Manchester Trafford Centre West Premier Inn. Working 10 hours per week, paying up to £13.06 per hour. Kitchen Team Member – Manchester Trafford Centre West Premier Inn This i…
Skills: Food preparation, Cooking, Kitchen cleaning, Stock management, Teamwork
Manchester, England, United Kingdom · Hybrid
$41k–$45k/yr
End Date Wednesday 19 August 2026 Salary Range £40,824 - £45,360 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Descriptio…
Skills: Complaints management, Regulatory compliance, Housing ombudsman code, Stakeholder management, Conflict resolution
Manchester, England, United Kingdom · On-site
Are you a caring individual looking to continue your career as an Optical Assistant? You’ve come to the right place. We’re looking for passionate, hard-workers with some previous optical experience ready to confidently w…
Skills: Optical assistance, Customer service, Communication, Teamwork, IT systems
Levi Strauss & Co.Manchester, England, United Kingdom · On-site
As Store Stock Operator at Levi Strauss & Co. you will have the opportunity to work in an environment where change and ideas are celebrated. You will be the link between the stock room and the floor. Working closely with…
Skills: Stock management, Inventory control, Replenishment, Sales analysis, KPI tracking
Manchester, England, United Kingdom · On-site
Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK. We are committed to buildin…
Skills: Sales, Account management, Customer service, Communication, Relationship building
Manchester, England, United Kingdom · On-site
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring …
Skills: Facilities management, Front of house services, Reception services, Security awareness, Emergency evacuation procedures
Urban Outfitters EuropeManchester, England, United Kingdom · On-site
Location This position is located at 42-43 Market St, Manchester, , M11WR United Kingdom Role Summary The main objective of this role is to assume total department accountability for sales, service profitability and loss…
Skills: Retail management, Sales management, Loss prevention, Team leadership, Performance management
Manchester, England, United Kingdom · On-site
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring …
Skills: Facilities management, Front of house services, Reception services, Security awareness, Emergency evacuation procedures
Urban Outfitters EuropeManchester, England, United Kingdom · On-site
Location This position is located at 42-43 Market St, Manchester, , M11WR United Kingdom Role Summary The main objective of this role is to support store management team in achieving a store environment that fosters crea…
Skills: Customer service, Communication, Teamwork, Merchandising, Inventory control
Manchester, England, United Kingdom · On-site
$13/hr–$14/hr
Team Leader At Costa Coffee, we’re all about crafting great coffee and memorable moments. As a Team Leader, you’ll bring energy, confidence and support to every shift. We also offer flexible shifts to suit yo…
Skills: Team leadership, Barista skills, Staff training, Communication, Adaptability
Manchester, England, United Kingdom · On-site
About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone M…
Skills: Credit Control, Ledger Management, Order Management, MS Excel, Sage
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The Resource Planning Administrator manages workforce scheduling, holiday approvals, and intraday staffing adjustments to ensure operational efficiency. They also produce management information reports and provide data-driven insights to support the performance of sales and customer service teams.
Candidates should have previous experience in resource planning or contact centre administration within a fast-paced environment. Strong analytical skills, proficiency in Microsoft Office, and the ability to build relationships across teams are essential.
Location: Manchester City Centre
Salary: £28,000
Join our team of passionate Zutonites and help transform the car finance experience with simplicity and integrity.
Since our journey began in 2006, we've grown to a team of over 550 people — all driven by a shared purpose: to make buying a car transparent and hassle-free.
We know how important cars are in people's everyday lives — for work, family and freedom — and that's why we're proud to help hundreds of thousands of customers every year. From day one, we've been redefining what success looks like, creating something special at Zuto: a business that leaves a lasting, positive legacy.
If you're looking for a role where you can combine organisation, analysis and problem-solving to make a real operational impact, you'll fit right in. Join a collaborative team where your work directly supports the performance of our Sales, Processing and Customer Service teams.
The Role
As a Resource Planning Administrator, you'll play a key role in ensuring our customer-facing teams are resourced effectively to deliver an exceptional customer experience. You'll support workforce planning, scheduling and operational reporting, helping managers make informed decisions and ensuring the right people are in the right place at the right time.
This is an excellent opportunity for someone who enjoys working with data, thrives in a fast-paced environment and wants to build a career in workforce planning and operational performance.
What You'll Be Doing
Managing Zuto's Workforce Management (WFM) platform, ensuring Sales, Processing and Customer Service teams have accurate schedules, holidays and shift information.
Creating and distributing daily staffing schedules, factoring in lunches, meetings, training and operational priorities.
Managing holiday and absence approvals across all customer-facing departments.
Making intraday staffing adjustments to ensure customer demand is effectively managed as resource levels change.
Producing management information (MI) reports for senior managers and the leadership team.
Highlighting over and understaffed periods, providing recommendations to improve operational efficiency.
Working closely with the Analytics & Insights team to ensure reporting is accurate and provides meaningful insight.
Supporting managers with workforce data to help optimise team performance and service delivery.
Taking ownership of workforce planning processes and identifying opportunities to improve efficiency.
Supporting the ongoing development of planning tools, reporting and scheduling processes.
Providing general administration and operational support to the Sales and Customer Service teams.
Building strong relationships with stakeholders across the business to ensure planning activities run smoothly.
What You'll Need
We're looking for someone who is organised, analytical and enjoys working in a fast-moving operational environment.
Previous experience in a Resource Planning, Workforce Planning or Contact Centre Administration role, ideally within a sales or customer service environment.
Strong Microsoft Office skills, particularly Excel and PowerPoint.
Excellent analytical and logical thinking skills.
Strong organisational skills with the ability to prioritise multiple tasks and meet deadlines.
Confidence working with data and using insight to support business decisions.
A proactive, forward-thinking approach with the ability to take ownership of processes.
Excellent communication skills and the confidence to build relationships across different teams.
The ability to remain calm under pressure and adapt quickly in a fast-paced environment.
Why Join Zuto?
At Zuto, we don’t just talk about supporting our people — we live it. Here’s what makes being a Zutonite so special:
Financial Wellbeing
Pension scheme, life assurance & income protection
Free independent financial advice
Lifestyle, restaurant & shopping discounts
Cycle to work scheme
Physical & Mental Wellbeing
GP Anytime service for you and your family
Health cash back plan & access to wellbeing apps
Discounted gym memberships and free digital fitness classes
Family Friendly
Enhanced caregiver leave (primary & secondary)
Flexible and shared parental leave
Fertility and foster-friendly policies
Culture & Perks
Birthdays off and volunteer days
Bring your dog to work and enjoy free in-office massages
Regular social events from team nights out to hikes, to sports clubs and more
Regular gifting and celebrations throughout the year
Apply Today
Be part of a certified B Corp that’s changing car finance for good — and have fun while doing it.
Zuto is committed to nurturing a progressive and inclusive culture and provides equal employment opportunities. No applicant or Zutonite is discriminated against based on age, disability, gender reassignment, marriage and civil partnership, pregnancy, race, religion or belief, sex, or sexual orientation.
Transforming the car finance journey with simplicity and integrity.
We are Zuto - a specialist fintech on a mission to transform the car finance industry for the better. Operating for over 20 years, we combine deep data insights with a customer-first mindset to build a smoother, fairer and more transparent car-buying journey from start to finish. Our car finance marketplace connects customers, lenders and dealerships across the UK, removing the complexity from one of life's biggest purchases. As a high-performance, high-growth business, we are driving real scale. By pairing innovative technology and an unrivalled depth of data with a genuinely responsible approach, we are building incredible momentum, with over 1 million customers visiting our platform each year.
Offices: Acresfield, 8 Exchange Street, Manchester, M2 7HA, GB · Zuto, Winterton House, Winterton Way, Macclesfield,Cheshire SK11 0LP, GB
There are currently 748 open customer service & support positions in Manchester, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include The Estée Lauder Companies Inc., BNY, NEXT PLC, Whitbread, Vita Group, among others. Browse the listings above to see every active employer.
Yes — 191 of the 748 open customer service & support positions offer remote or hybrid work (26 remote, 165 hybrid).
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