Customer Service & Support Jobs in Manchester, United Kingdom (Now Hiring) — 748 open — Page 7
Otis Elevator Co.
Operations Manager
Manchester, England, United Kingdom · On-site
Senior$1.2B raised
Date Posted: 2026-05-27 Country: United Kingdom Location: 3 Hardman Square, Spinningfields, Manchester, M3 3EB/7, UK Job Title Operations Manager Location: Manchester and Warrington would be ideal. Role Overview Would yo…
Skills: Operational leadership, P&L management, Team mentoring, Customer relationship management, Field management
Manchester – Tyco Park | Full-Time | Hybrid Working (2 days/week after 6 months) Are you a master of multitasking with a passion for delivering exceptional service? Step into a pivotal role where your coordination skills…
Skills: Customer service, Multitasking, Time management, Communication skills, Attention to detail
Job Posting Title Branch Customer Adviser Salary Band £25,469 - £29,305 A1 Gen Job Description About the Role We're bringing face to face savings, mortgages and financial advice back to Greater Manchester and are looking…
We're currently recruiting in our Manchester Old Trafford Premier Inn Location . Working 35 hours per week, paying up to £13.86 per hour. Duty Manager - Manchester Old Trafford Premier Inn This isn’t a desk j…
Skills: Leadership, Team management, Customer service, Problem solving, Decision making
Focal Systems
Field Service Technician - Manchester (6 Month Fixed-Term Contract)
Manchester, England, United Kingdom · On-site
Mid level$42M raised
Type: Fixed-term contract (6 months), 30 hours per week Work Location: On the road and at customer sites. Pay: £17 per hour Licence/Certification: Full valid UK driving licence (required) Focal Systems is the industry le…
Skills: Field Service, Hardware Maintenance, Troubleshooting, Power Tools, Installation
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, …
Seasonal Events Planner £33,440 to £41,800 plus great benefits (Work Level 6A) Manchester City Centre, in this role you’ll work in a hybrid way splitting your time between home and coming into the office at least twice a…
Skills: Event planning, Project management, Data analysis, Stakeholder management, Influencing
IHG Hotels & Resorts
Conference & Banqueting Assistant
Manchester, England, United Kingdom · On-site
Entry level
The Manchester Deansgate Hotel is on the lookout for dynamic Conference and Banqueting Assistants to join the excitement and become part of the IHG Hotels and Resorts family! Welcome to the Manchester Deansgate Hotel, wh…
Job Title: TikTok Shop Strategist Function: TikTok Shop Dept | Strategy & Client Management Location: Remote (option of working in London or Manchester offices) Job Type: Full-Time Reports To: TikTok Shop Lead Compensati…
First Charge Mortgage Administrator We're looking for an organised, customer-focused Mortgage Administrator to help deliver a seamless experience for our customers and advisers. You'll support customers throughout their …
First Charge Mortgage Operations Manager This is a hands-on leadership role within our growing First Charge Mortgage Brokerage. Working closely with the HomeLending leadership team, you'll play a key role in building and…
Skills: Mortgage operations, Leadership, Process design, Regulatory compliance, Workforce planning
Financial Services Administrator/Transfers Case Handler
Manchester, England, United Kingdom · Hybrid
Entry level$3M raised
Title: Financial Services Administrator/Transfers Case Handler Location: Manchester 3 days in office, 2 days remote Salary: £28,300 Who we are: interactive investor is an award-winning investment platform that puts its c…
Skills: Customer Service, Administration, Pension Transfers, Data Accuracy, Regulatory Compliance
Workplace Coordinator Department: Operations Employment Type: Permanent - Full Time Location: Manchester Reporting To: Beth Johnson Description We are looking for a Workplace Coordinator to help create a professional, we…
Skills: Workplace operations, Facilities management, Hospitality, Office support, Communication
Financial Services Administrator/Transfers Case Handler
Manchester, England, United Kingdom · Hybrid
Entry level$3M raised
Title: Financial Services Administrator/Transfers Case Handler Location: Hybrid, 3 days a week in Manchester/ 2 day remote Salary: £28,300 WHO WE ARE: interactive investor is an award-winning investment platform that put…
Skills: Customer Service, Pension Transfers, Data Accuracy, Regulatory Compliance, Administration
Title: Team Manager - Pension Transfers Location: Hybrid, 3 days a week in Manchester Salary: From £36,000 WHO WE ARE: interactive investor is an award-winning investment platform that puts its customers in control of th…
Skills: Team Management, Pension Transfers, Operational Leadership, Coaching, Performance Management
Role: Field Service Engineer Location: Covering North Wales, across the M62 corridor towards Leeds, and up the North West coastline to Carlisle, reporting into our Manchester office Hours: 45 hours per week | between 08:…
Skills: Vehicle maintenance, Fault diagnosis, Repair, MOT preparation, Diagnostic software
The Venue At the heart of Manchester’s cultural life, The Bridgewater Hall is an internationally celebrated concert venue built for musical brilliance. Opened in 1996 by Queen Elizabeth II and The Duke of Edinburgh, it d…
Skills: Leadership, Team Supervision, Customer Service, Communication, Problem-solving
The Venue At the heart of Manchester’s cultural life, The Bridgewater Hall is an internationally celebrated concert venue built for musical brilliance. Opened in 1996 by Queen Elizabeth II and The Duke of Edinburgh, it d…
Skills: Leadership, Team supervision, Customer service, Communication, Problem-solving
Resource Planning Administrator Location: Manchester City Centre Salary: £28,000 Join our team of passionate Zutonites and help transform the car finance experience with simplicity and integrity. Since our journey began …
Skills: Workforce management, Resource planning, Data analysis, Scheduling, Operational reporting
Jo Malone London, Selfridges Exchange Sq, Senior Stylist, 37.5 hours/5 days
Manchester, England, United Kingdom · On-site
Mid level$5.2B raised
Description Distinctive yet understated. Perfect alone or artfully layered with Fragrance Combining™. Synonymous with gift giving, Jo Malone London is a thoughtful and generous statement, from a small token to the grande…
Skills: Fragrance Expertise, Gifting, Customer Service, Sales, Communication
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Full-time
Competitive salary, Bonus scheme, Company car scheme, Employee Scholar Program
Posted 5d ago
~40 hrs/week
Responsibilities
The Operations Manager provides leadership for field and project managers to ensure safe resource allocation and high-quality customer experiences. They are responsible for coaching teams, managing P&L, and driving operational results while maintaining safety and quality standards.
Requirements
Candidates must have a proven track record of delivering operational results and experience managing field-based teams. Proficiency in MS Office, cloud-based tools, and a strong understanding of P&L management are required.
Full job description
Date Posted:
2026-05-27
Country:
United Kingdom
Location:
3 Hardman Square, Spinningfields, Manchester, M3 3EB/7, UK
Job Title
Operations Manager
Location:
Manchester and Warrington would be ideal.
Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?
As an Operations Manager you'll provide overall leadership for the Provide overall leadership for the Field Managers, Project Managers, Testers including EH&S. Manage above teams in efficient and safe resource allocation, Mod Execution and deliver Customer Experience.
Daily responsibilities:
Engage, coach and mentor the team of managers. Connecting with them to ensure that KPI's are achieved and to understand frustrations, problems and issues coming through from the field.
Mentor field managers managers around customer escalations and how best to engage with a team a field based mechanics/engineers.
Be the face of the business, able to communicate professionally with customers, putting them at the heart of what we do.
Support with P&L management, able to direct your team to ensure maximum revenue generation.
What's on offer;
A highly competitive salary, bonus and company car scheme.
Insight into strategic operations, with the opportunity to really leave your mark in a highly competitive sector.
What you will need to be successful you'll need to be able to demonstrate the following;
Proven track record of delivering operational results.
Experience of operating with the ability to deliver quantifiable results.
Good management experience, especially with managing field based managers.
Savvy adopter of technology and experienced user of MS Office and app/cloud-based tools
P&L understanding
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.
We give people freedom to connect and thrive in a taller, faster, smarter world.
Industry
Consumer Services
Company size
10,001+ employees
Founded
1853
LinkedIn followers
553,232
Total funding
$1.2B
At Otis, we are dedicated to connecting you to the people and places that matter. For over 160 years, we’ve continually reinvented the way our passengers move through the urban world with industry-leading elevators, escalators and moving walkways.
Offices: 105 Fairfield Rd, Fairfield, NJ 07004, US · 1535 Rue Gladstone, Montreal, QC H4E 1C5, CA
How many Customer Service & Support jobs are open in Manchester, United Kingdom right now?
There are currently 748 open customer service & support positions in Manchester, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Manchester, United Kingdom?
Companies currently hiring include The Estée Lauder Companies Inc., BNY, NEXT PLC, Whitbread, Vita Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Manchester, United Kingdom?
Yes — 191 of the 748 open customer service & support positions offer remote or hybrid work (26 remote, 165 hybrid).
How do I apply for Customer Service & Support jobs in Manchester, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.