Manchester, England, United Kingdom · On-site
We’re seeking a future team member for the role of Vice President, Production Services Application Support to join our team. This role is located in Manchester. Overview of the Role This individual will work as part of t…
Skills: SQL Scripting, Python, PowerShell, VBScript, AI Automation
Manchester, England, United Kingdom · On-site
Description As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educ…
Skills: Make-up Artistry, Customer Service, Visual Merchandising, Retail Sales, Point-of-Sale Software
Manchester, England, United Kingdom · On-site
Description As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educ…
Skills: Make-up Artistry, Customer Service, Visual Merchandising, Retail Sales, Point-of-Sale Software
Manchester, England, United Kingdom · On-site
We are Legends Global! Legends Global delivers world-class solutions in sport, entertainment, and live events, combining international expertise with a 360-degree, data-driven approach across Partnerships, Hospitality, M…
Skills: Client Relationship Management, Revenue Growth, Contract Management, Upselling, Business Development
Manchester, England, United Kingdom · On-site
Rentokil Specialist Hygiene Service Technician Join Our Team and Make a Difference! We are currently seeking a Specialist Hygiene Service Technician to join our dedicated team at the Haydock branch, covering the Liverpoo…
Skills: Biohazard Cleaning, Infection Control, Trauma Cleaning, Crime Scene Cleaning, Customer Service
Manchester, England, United Kingdom · On-site
$25k–$26k/yr
Organon Trustees, part of K3 Advisory Group, is a specialist provider of bespoke self-invested pension solutions to professional advisers and their High Net Worth clients. We are a well-established player in the self-inv…
Skills: Bank Reconciliation, Database Maintenance, Payroll Processing, Invoicing, Benefit Calculations
Manchester, England, United Kingdom · On-site
Company Description There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands…
Skills: Customer Service, Cash Handling, Problem Solving, Payment Processing, Complaint Handling
Manchester, England, United Kingdom · On-site
ARNE's retail vision is to redefine what shopping feels like. Every space we create embodies our ‘less is more’ approach, understated yet elevated, blending minimal, high-quality products with a store environment that’s …
Skills: Retail Management, Supervisory Skills, Keyholding, Customer Service, Stock Management
Manchester, England, United Kingdom · On-site
ARNE's retail vision is to redefine what shopping feels like. Every space we create embodies our ‘less is more’ approach, understated yet elevated, blending minimal, high-quality products with a store environment that’s …
Skills: Customer Service, Sales, Communication Skills, Interpersonal Skills, Point Of Sale Systems
Manchester, England, United Kingdom · Hybrid
$25k–$34k/yr
Working hours: This role is available on a part-time, job-share or full-time basis. Location: Manchester Salary: £24,500 to £33,500 depending on experience plus excellent benefits and career development opportunities. Th…
Skills: Communication Skills, Insurance Industry Knowledge, Financial Services Knowledge, Customer Service, Risk Analysis
Manchester, England, United Kingdom · On-site
We have an exciting opportunity for a Sales Assistant to join our store in Manchester, Market Street! Hourly rates will match or exceed the national minimum wage for your age. About what you’ll be doing Delivering …
Skills: Customer Service, Product Knowledge, KPI Management, Payment Processing, Stock Management
Manchester, England, United Kingdom · On-site
$28k–$31k/yr
£28,000-£31,000 Would you like to join Europe’s leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Health …
Skills: Health and Safety Management, Facilities Management, Team Leadership, Compliance Regulation, Contractor Management
Manchester, England, United Kingdom · On-site
STRADIVARIUS TRAFFORD CENTRE DEPUTY MANAGER- Why join Stradivarius Stradivarius is trend-led, feminine and fashion-forward, bringing newness to customers quickly and consistently. We stay close to what’s happening now, t…
Skills: Store Leadership, Commercial Awareness, KPI Analysis, Visual Merchandising, Team Coaching
Manchester, England, United Kingdom · Hybrid
$35k–$53k/yr
Loan Agency Analyst | S2 | Lending Services | Dual Site Location – Remote/Manchester City Centre Country: United Kingdom IT STARTS HERE Santander (www.santander.com) is evolving from a global, high-impact brand into a te…
Skills: Syndicated Lending, Operational Banking, Excel, Complex Lending Products, Stakeholder Management
Manchester, England, United Kingdom · On-site
Ready to take your career global? Lead the Customer Resolution function within Global Revenue Operations. Shape the function to ensure timely, accurate, and scalable resolution of revenue-related issues, queries, and dis…
Skills: Revenue Operations, Billing Dispute Management, Order To Cash, Root Cause Analysis, Global Team Leadership
Manchester, England, United Kingdom · On-site
Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascia…
Skills: Customer Service, Communication Skills, Stock Replenishment, Teamwork, Till Operation
Manchester, England, United Kingdom · On-site
Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascia…
Skills: Team Leadership, Customer Service, Retail Operations, Visual Merchandising, Communication Skills
Manchester, England, United Kingdom · On-site
$16/hr–$18/hr
Job DetailsJob Location: Manchester, NH 03101Position Type: Part TimeSalary Range: $16.00 - $18.00 HourlyAbout Us At Muse Paintbar, we blend the creativity of art with the joy of entertainment to craft an unforgettable e…
Skills: Acrylic Painting, Art Instruction, Customer Service, Public Speaking, Time Management
Manchester, England, United Kingdom · On-site
What you will do Step into a dynamic role at ADT Security in Manchester, where you'll become an essential part of our passionate team as a Customer Relations Coordinator. In this position, you'll take ownership of the en…
Skills: Customer Relations, Complaint Resolution, Communication Skills, Time Management, Attention To Detail
Manchester, England, United Kingdom · On-site
Overview Benefit is Glowing… We Mean Growing… and we are currently searching for a Part-time, 22.5 hours, 3 days per week, Brow and Beauty Expert to make real connections in Sephora Manchester Arndale! As a Brow and Beau…
Skills: Retail Sales, Brow Waxing, Brow Tinting, Brow Tweezing, Customer Service
Manchester, England, United Kingdom • On-site
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Provide application monitoring and support for BNY Pershing-hosted applications while investigating issues across software, business processes, and user activity. Utilize SQL, automation, and observability tools to improve operational resilience and manage priority incidents under pressure.
Requires strong expertise in SQL, scripting (Python, PowerShell), and AI automation for operational efficiency. Candidates must have a deep understanding of SRE principles and experience with monitoring tools like Splunk and AppDynamics.
We’re seeking a future team member for the role of Vice President, Production Services Application Support to join our team. This role is located in Manchester.
Overview of the Role
This individual will work as part of the BNY Pershing Technology Applications Support Group. The role requires close collaboration with colleagues across the Technology organisation, various business units, and client-facing teams. You will operate in a dynamic environment consisting of BNY Pershing-developed and third-party software applications.
You will be responsible for providing application monitoring and support to a range of internal Pershing technical and non-technical teams, the Client Support team, external third-party application support groups, and users of BNY Pershing-hosted applications. Issues may not always originate from the software itself and may instead relate to business processes, user activity, or recent software releases. As such, you will be expected to quickly investigate the potential source of issues, resolve them where possible, and route them to the appropriate teams when resolution falls outside the Applications Support Group.
The core support hours for the team are 08:00 to 18:00 on site, with additional support provided by the team in India from 02:00 to 08:00, Monday to Friday.
In this role, you’ll make an impact in the following ways:
Provide application monitoring and support to internal Pershing technical and non-technical teams, the Client Support team, external third-party application support groups, and users of BNY Pershing-hosted applications.
Investigate issues to determine whether they originate from software, business processes, user activity, or recent software releases, and route them to the appropriate teams when resolution falls outside the Applications Support Group.
Support live problems with urgency, recover priority incidents under pressure, and maintain core support coverage across on-site and offshore support hours.
Use SQL scripting, automation, monitoring, and observability tools to improve operational resilience, service health, reliability, and incident response.
To be successful in this role, we’re seeking the following:
Excellent SQL scripting skills.
Strong scripting and automation skills using languages such as PowerShell, Python or VBScript.
Proven skills and track record in AI automation, including the use of intelligent automation capabilities to reduce manual effort, improve operational efficiency, and enhance incident response workflows.
Experience applying AI and automation solutions for alert correlation, anomaly detection, predictive monitoring, and service optimisation.
Strong understanding of Site Reliability Engineering (SRE) principles, including service health, reliability, availability, observability, incident reduction, and continuous service improvement.
Experience with SRE practices such as monitoring and alert tuning, incident management, post-incident reviews, root cause analysis, and the automation of operational tasks.
Experience of using monitoring and observability tools such as AppDynamics, Splunk, Grafana, Cloudprober, and Moogsoft.
Knowledge of multi-tier application architecture.
Experience of web technologies and internet-based applications.
Experience of working with production and non-production environments.
Experience of recovering priority incidents with limited support and operating effectively under pressure.
Experience building and maintaining automated runbooks and operational tooling to support application recovery, health checks, and environment validation.
Basic understanding of message queuing technologies such as IBM WebSphere MQ or Microsoft MQ.
Knowledge of issue and problem tracking systems such as ServiceNow.
Demonstrated ability to improve operational resilience through automation, scripting, and reliability engineering best practices.
Excellent verbal and written communication skills.
Demonstrates the right attitude towards the role and is willing to support all products and respond to live problems with the highest priority.
Demonstrates the ability to work with cross-continental and cross-cultural support teams, with a proven ability to liaise and coordinate across disparate and multi-disciplined teams.
Maintains a high level of professionalism when communicating with external clients and internal users to resolve problems.
Takes ownership of issues and strives to bring them to closure while managing expectations effectively.
Results-oriented, with excellent analytical and problem-solving skills, and the ability to lead by example.
Maintains an attitude of continual service improvement, proactively identifying opportunities to suggest improvements and drive change.
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom & BNY LinkedIn
Here’s a few of our recent awards:
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
BNY is a global financial services platforms company at the heart of the world’s capital markets.
BNY is a global financial services platforms company at the heart of the world’s capital markets. For more than 240 years BNY has partnered alongside clients, using its expertise and platforms to help them operate more efficiently and accelerate growth. Today BNY serves over 90% of Fortune 100 companies and nearly all the top 100 banks globally. BNY supports governments in funding local projects and works with over 90% of the top 100 pension plans to safeguard investments for millions of individuals. As of March 31, 2026, BNY oversees $59.4 trillion in assets under custody and/or administration and $2.1 trillion in assets under management. (NYSE: BNY) Follow BNY on Instagram & X: @BNYglobal
Offices: 240 Greenwich St, New York, NY 10286, US
There are currently 393 open customer service & support positions in Manchester, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include BNY, The Estée Lauder Companies Inc., NEXT PLC, PHMG, Greene King Brewery, among others. Browse the listings above to see every active employer.
Yes — 101 of the 393 open customer service & support positions offer remote or hybrid work (12 remote, 89 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
